F5F Stay Refreshed Hardware Desktop Showing errors... assistance required

Showing errors... assistance required

Showing errors... assistance required

N
Neko___Chan
Junior Member
26
05-26-2025, 06:36 AM
#1
my pc runs on an msi 6950xt with 7800x3d, msi b650i, and nzxt h1. recently gaming causes both monitors to shut down suddenly—sometimes randomly, sometimes when I bump my desk. everything seems fine otherwise; audio and Spotify keep working. only then do both screens turn off at once. after rebooting, only one monitor stays on, so I need to reinstall GPU drivers via DDU to have both screens functional together. It feels like a software problem, but it could also be hardware-related, especially since the issue appears when the system is under load during games. I've checked my GPU and replaced it, but the problem persists. The only thing that stands out is an unplugged front panel USB-C cable, which I don’t think is the main cause. I’m pretty confused and would appreciate any advice or troubleshooting steps you could suggest. Thanks a lot! Hendrik
N
Neko___Chan
05-26-2025, 06:36 AM #1

my pc runs on an msi 6950xt with 7800x3d, msi b650i, and nzxt h1. recently gaming causes both monitors to shut down suddenly—sometimes randomly, sometimes when I bump my desk. everything seems fine otherwise; audio and Spotify keep working. only then do both screens turn off at once. after rebooting, only one monitor stays on, so I need to reinstall GPU drivers via DDU to have both screens functional together. It feels like a software problem, but it could also be hardware-related, especially since the issue appears when the system is under load during games. I've checked my GPU and replaced it, but the problem persists. The only thing that stands out is an unplugged front panel USB-C cable, which I don’t think is the main cause. I’m pretty confused and would appreciate any advice or troubleshooting steps you could suggest. Thanks a lot! Hendrik