Sharing feedback with the game creator on LinkedIn
Sharing feedback with the game creator on LinkedIn
I discovered several game developers on LinkedIn who are involved in popular titles such as Battlefield. Many people share feedback about issues like frequent stuttering or crashes. I believe it’s pointless to post complaints on forums or through companies’ contact forms since numerous individuals already voice similar concerns without any meaningful changes. If I were to act publicly with my real identity, it could either draw their attention and encourage action or risk damaging my reputation by stirring up unnecessary negativity. What are your thoughts? Could this approach make a difference?
It could grab their notice, but they have no power over it. If you voice concerns on forums or online, and enough people join, they’ll see it. Whether they act is completely in the hands of the publishers, since they’re the ones funding the developers, and they decide accordingly. Right now, publishers are increasingly indifferent to player satisfaction—they prioritize profit, as seen with the EA situation—so complaints don’t really matter. They haven’t realized that enjoying a game might mean spending more, not that wanting it already means you’ll pay. The best approach is to document problems online and hope for favorable outcomes. Going straight to the source won’t yield results.
I think most people are similar to me and this would be ineffective since they haven’t used LinkedIn in a while. Apart from that, avoid doing this as it’s not the right way to ask about fixes. They might be aware of issues but are either handling them or lack details needed to find the root cause.
I really don’t see any positive outcome from this approach. It’s like calling out to someone on the production floor at a Coca-Cola plant to voice your dislike for the new flavor or marketing strategy—nobody wants to witness unhappy customers showing up among the workers in a workplace setting.
Focus on professional connections rather than addressing customer issues
This approach isn't practical. I'm part of the quality team in a large food company, and we already have a dedicated department handling customer feedback with clear procedures. Direct complaints from employees through informal channels don't align with our established processes or expertise.
listen, I really don’t think the reason they haven’t fixed it yet is because they didn’t notice all the posts on the forum. Trying to reach out personally won’t help and will just make things worse. This isn’t the right place for that kind of conversation. Let’s pretend it wasn’t LinkedIn. What if you discovered they lived next door? Would you come over and yell at them about a game that didn’t work? As a software developer, I’d say it’s unlikely they’re at fault. Bugs only get resolved when there are enough users to make it worthwhile.