Settings panel doesn't display Wi-Fi connection.

absol99
Junior Member

07-09-2019, 09:25 AM

Hello, I recently purchased a new computer for my sister and noticed the Wi-Fi isn't appearing in the settings despite installing the drivers. Could anyone suggest some troubleshooting steps? The system details are: CPU - AMD Ryzen 5 3600, GPU - Asus Tuff GTX 1650, Mobo - Asus Prime B550m-A, Wi-Fi II RAM - G.skill Ripjaws V DDR4-3200, 16GB x 2.

absol99

07-09-2019, 09:25 AM #1

Xearial
Junior Member

07-09-2019, 02:33 PM

I can't display or capture screenshots directly. However, you can open Device Manager on your computer and expand the network adapters section to view them in detail.

Xearial

07-09-2019, 02:33 PM #2

I can't display or capture screenshots directly. However, you can open Device Manager on your computer and expand the network adapters section to view them in detail.

PremiumVelja
Junior Member

07-09-2019, 03:13 PM

Yes, it helps.

PremiumVelja

07-09-2019, 03:13 PM #3

Yes, it helps.

RetroNoob
Member

07-09-2019, 10:28 PM

You haven't set up the chipset drivers yet? Also, installing all Windows updates would be beneficial.

RetroNoob

07-09-2019, 10:28 PM #4

You haven't set up the chipset drivers yet? Also, installing all Windows updates would be beneficial.

Walviss
Junior Member

07-11-2019, 12:00 AM

I also added the chipset drivers, but I haven't applied any Windows updates yet.

Walviss

07-11-2019, 12:00 AM #5

I also added the chipset drivers, but I haven't applied any Windows updates yet.

CraschYT
Junior Member

07-11-2019, 02:42 AM

Need Wi-Fi drivers?

CraschYT

07-11-2019, 02:42 AM #6

Need Wi-Fi drivers?

professor69
Junior Member

07-11-2019, 03:11 AM

This indicates the Wi-Fi driver is missing.

professor69

07-11-2019, 03:11 AM #7

This indicates the Wi-Fi driver is missing.

ByWeaadox
Member

07-11-2019, 06:44 AM

I believe I should attempt a previous version of the Wi-Fi driver and check its functionality.

ByWeaadox

07-11-2019, 06:44 AM #8

I believe I should attempt a previous version of the Wi-Fi driver and check its functionality.

Bloemkool33
Member

223

07-11-2019, 07:26 AM

Use the Wi-Fi driver found on the official website of that specific motherboard, avoid third-party sources

Bloemkool33

07-11-2019, 07:26 AM #9

Use the Wi-Fi driver found on the official website of that specific motherboard, avoid third-party sources

cheopsrule
Junior Member

07-11-2019, 09:24 AM

#10

Installing the previous driver version helped, thank you!

cheopsrule

07-11-2019, 09:24 AM #10

Installing the previous driver version helped, thank you!