Setting up a new Bluetooth card on your desktop PC assistance.

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JohnSawyers_
Junior Member

12-29-2017, 03:49 PM

I tried linking my Bluetooth headphones to my PC using a mini M.2 key e Bluetooth Wi-Fi card from Amazon. After installing it on my Evga Z370 motherboard, downloading the drivers, and confirming it’s active, I still can’t establish a connection. Could anyone help clarify what might be missing or suggest troubleshooting steps?

JohnSawyers_

12-29-2017, 03:49 PM #1

sergeantru
Junior Member

01-01-2018, 09:00 AM

sergeantru

01-01-2018, 09:00 AM #2

bougielily
Junior Member

01-01-2018, 01:56 PM

Yes, I've got it on

bougielily

01-01-2018, 01:56 PM #3

Yes, I've got it on

ser753951
Member

203

01-01-2018, 10:42 PM

It seems unusual since it isn't blue, but clicking 'add new device' and choosing Bluetooth will start the search process. The connected device should appear once it's paired.

ser753951

01-01-2018, 10:42 PM #4

It seems unusual since it isn't blue, but clicking 'add new device' and choosing Bluetooth will start the search process. The connected device should appear once it's paired.

hom3star
Junior Member

01-02-2018, 04:40 AM

Attempted several times using various devices such as headphones, iPhone, and speakers. The color is black due to changing the theme color on my PC.

hom3star

01-02-2018, 04:40 AM #5

Attempted several times using various devices such as headphones, iPhone, and speakers. The color is black due to changing the theme color on my PC.

karenfourie
Junior Member

01-02-2018, 11:58 AM

Initiate Windows Update with the extra software feature activated. If it fails, reach out to EVGA for guidance. There might be unusual BIOS configurations interfering.

karenfourie

01-02-2018, 11:58 AM #6

Initiate Windows Update with the extra software feature activated. If it fails, reach out to EVGA for guidance. There might be unusual BIOS configurations interfering.

SandraRos
Junior Member

01-14-2018, 11:00 AM

No, the external antennae were not attached to the card itself.

SandraRos

01-14-2018, 11:00 AM #7

No, the external antennae were not attached to the card itself.

ZehCookie
Junior Member

01-14-2018, 12:52 PM

If nothing shows up, disconnect it, remove the driver, reinstall it, and test without using the card drivers. Windows includes its own drivers, which could help.

ZehCookie

01-14-2018, 12:52 PM #8

If nothing shows up, disconnect it, remove the driver, reinstall it, and test without using the card drivers. Windows includes its own drivers, which could help.

Maxavo91
Member

158

01-15-2018, 12:41 PM

Updates are active, I verify, and I remain current. The exact location of the additional software configuration isn't clear to me.

Maxavo91

01-15-2018, 12:41 PM #9

Updates are active, I verify, and I remain current. The exact location of the additional software configuration isn't clear to me.

Milkcow289
Member

01-15-2018, 04:21 PM

#10

I wasn't included, no one brought anything.

Milkcow289

01-15-2018, 04:21 PM #10

I wasn't included, no one brought anything.

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