F5F Stay Refreshed Hardware Desktop Seeking help with a Windows issue where it won’t boot. Need guidance on troubleshooting steps.

Seeking help with a Windows issue where it won’t boot. Need guidance on troubleshooting steps.

Seeking help with a Windows issue where it won’t boot. Need guidance on troubleshooting steps.

S
SrRoshnak
Junior Member
14
10-15-2023, 05:42 PM
#1
Today I powered on my PC and it kept loading in a strange place—not the Windows logo, but between the windows icon and the login screen. The mouse shows a loading symbol. I initially thought explorer.exe was damaged because I use a program that lets multiple computers share a mouse, and it seemed to be stuck in that odd state. I tried several fixes: 1) Disconnected all other drives, kept SSD on, nothing worked. 2) Had problems yesterday with large WAV files; used a Linux Live USB to delete them, but it didn’t help. 3) Tried recovery options, none succeeded. 4) After many troubleshooting steps, I managed to restore using DISM and ran SFC/CHKDSK, everything appeared fine. 5) Switched to another graphics card just in case, but it failed too. All components seem fine, especially since I worked with a Linux Live USB. My specs are FX-4350 and GTX 1050, 8GB RAM, 750W quiet PSU, Windows 10 fully updated. Do I really need to reinstall Windows? It would take days to get everything running again. Any missed steps? Thanks for your help, and sorry for the poor English.
S
SrRoshnak
10-15-2023, 05:42 PM #1

Today I powered on my PC and it kept loading in a strange place—not the Windows logo, but between the windows icon and the login screen. The mouse shows a loading symbol. I initially thought explorer.exe was damaged because I use a program that lets multiple computers share a mouse, and it seemed to be stuck in that odd state. I tried several fixes: 1) Disconnected all other drives, kept SSD on, nothing worked. 2) Had problems yesterday with large WAV files; used a Linux Live USB to delete them, but it didn’t help. 3) Tried recovery options, none succeeded. 4) After many troubleshooting steps, I managed to restore using DISM and ran SFC/CHKDSK, everything appeared fine. 5) Switched to another graphics card just in case, but it failed too. All components seem fine, especially since I worked with a Linux Live USB. My specs are FX-4350 and GTX 1050, 8GB RAM, 750W quiet PSU, Windows 10 fully updated. Do I really need to reinstall Windows? It would take days to get everything running again. Any missed steps? Thanks for your help, and sorry for the poor English.

J
jelly222
Junior Member
3
10-15-2023, 05:42 PM
#2
The safe setting isn't functioning properly.
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jelly222
10-15-2023, 05:42 PM #2

The safe setting isn't functioning properly.

F
finikenator
Junior Member
13
10-15-2023, 05:42 PM
#3
I still get the same issue. Missed adding what I attempted.
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finikenator
10-15-2023, 05:42 PM #3

I still get the same issue. Missed adding what I attempted.

Z
Zendoline
Junior Member
47
10-15-2023, 05:42 PM
#4
I also have a backup from a week ago, but 10 years ago I lost a lot of files when I tried that option. I'm really worried about that happening again. All my important work is there, and the thought of losing it is scary. If I can just reinstall the OS, it would be much easier.
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Zendoline
10-15-2023, 05:42 PM #4

I also have a backup from a week ago, but 10 years ago I lost a lot of files when I tried that option. I'm really worried about that happening again. All my important work is there, and the thought of losing it is scary. If I can just reinstall the OS, it would be much easier.

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NasaExecutive
Junior Member
10
10-15-2023, 05:42 PM
#5
Using a restore point often results in losing files because you might have changed them during that time. When you try to restore your PC, any changes made afterward could be overwritten. If the restore point fails, the only options are to reset your drives and reinstall Windows. Let me know if you need more details.
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NasaExecutive
10-15-2023, 05:42 PM #5

Using a restore point often results in losing files because you might have changed them during that time. When you try to restore your PC, any changes made afterward could be overwritten. If the restore point fails, the only options are to reset your drives and reinstall Windows. Let me know if you need more details.

R
Ramzarn
Junior Member
36
10-15-2023, 05:42 PM
#6
I’ll give it another shot and let you know what I think. My idea is there’s not enough free HD space, which might be affecting DISM or the operating system. If that fails, I’ll restart everything—possibly risking my own safety. Thanks for your support!
R
Ramzarn
10-15-2023, 05:42 PM #6

I’ll give it another shot and let you know what I think. My idea is there’s not enough free HD space, which might be affecting DISM or the operating system. If that fails, I’ll restart everything—possibly risking my own safety. Thanks for your support!

H
Heloise_God
Junior Member
2
10-15-2023, 05:42 PM
#7
Hello. Have you attempted to remove the latest Windows update before? I've experienced similar problems, and often resolving them can get your system running again if it fails to boot after an update. And yes, I managed to install a version yesterday on Windows 11.
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Heloise_God
10-15-2023, 05:42 PM #7

Hello. Have you attempted to remove the latest Windows update before? I've experienced similar problems, and often resolving them can get your system running again if it fails to boot after an update. And yes, I managed to install a version yesterday on Windows 11.

T
THE_UNlVERSE
Member
166
10-15-2023, 05:42 PM
#8
Consider checking for corrupted Windows files or a failing boot drive. Start by creating a backup using your Linux USB drive, then attempt to reinstall Windows. If issues continue, switch to a different SSD as the boot device.
T
THE_UNlVERSE
10-15-2023, 05:42 PM #8

Consider checking for corrupted Windows files or a failing boot drive. Start by creating a backup using your Linux USB drive, then attempt to reinstall Windows. If issues continue, switch to a different SSD as the boot device.