F5F Stay Refreshed Software PC Gaming Secure account protected by Steam authentication.

Secure account protected by Steam authentication.

Secure account protected by Steam authentication.

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Waterfall_19
Junior Member
15
10-31-2025, 10:59 PM
#1
Hello, I noticed you reached out about a situation from just over a week ago when you locked your Steam account due to concerns about it being stolen. You mentioned sending a support ticket after updating passwords and providing proof of ownership, but it hasn’t been resolved yet. Could you clarify what’s delaying the response? Thanks for sharing, Elliot.
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Waterfall_19
10-31-2025, 10:59 PM #1

Hello, I noticed you reached out about a situation from just over a week ago when you locked your Steam account due to concerns about it being stolen. You mentioned sending a support ticket after updating passwords and providing proof of ownership, but it hasn’t been resolved yet. Could you clarify what’s delaying the response? Thanks for sharing, Elliot.

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Raidex20
Posting Freak
751
11-02-2025, 08:20 PM
#2
They're really not providing enough assistance.
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Raidex20
11-02-2025, 08:20 PM #2

They're really not providing enough assistance.

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SivTheGreat
Member
209
11-02-2025, 09:24 PM
#3
It looks like you're asking about online communication. Many users seem to share similar experiences.
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SivTheGreat
11-02-2025, 09:24 PM #3

It looks like you're asking about online communication. Many users seem to share similar experiences.

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Lorddoom139
Posting Freak
956
11-02-2025, 09:41 PM
#4
I reached out to them last year after overspending during the steam summer sale, which resulted in their blocking my account. Two weeks later, they started causing further financial issues.
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Lorddoom139
11-02-2025, 09:41 PM #4

I reached out to them last year after overspending during the steam summer sale, which resulted in their blocking my account. Two weeks later, they started causing further financial issues.

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The_J_Boss
Junior Member
20
11-04-2025, 08:57 PM
#5
They never responded, so I made a new account and handled the issue.
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The_J_Boss
11-04-2025, 08:57 PM #5

They never responded, so I made a new account and handled the issue.

H
howitis1
Member
55
11-04-2025, 10:35 PM
#6
2 Weeks!?
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howitis1
11-04-2025, 10:35 PM #6

2 Weeks!?

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BloodyTaze
Junior Member
9
11-05-2025, 02:50 PM
#7
Hello there! Welcome to the Steam support team. Sorry for the mix-up—I was a bit off by a week. Checking my old messages is still a bit time-consuming.
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BloodyTaze
11-05-2025, 02:50 PM #7

Hello there! Welcome to the Steam support team. Sorry for the mix-up—I was a bit off by a week. Checking my old messages is still a bit time-consuming.

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Summerbirth
Member
142
11-07-2025, 10:02 AM
#8
It's the school break and I've been pretty inactive with coding lately.
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Summerbirth
11-07-2025, 10:02 AM #8

It's the school break and I've been pretty inactive with coding lately.

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Mundojogador
Member
67
11-07-2025, 12:59 PM
#9
I have £20 of steam credit lying around, but it's not doing anything useful. Gaben is just taking my money!
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Mundojogador
11-07-2025, 12:59 PM #9

I have £20 of steam credit lying around, but it's not doing anything useful. Gaben is just taking my money!

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pidies
Member
151
11-07-2025, 03:00 PM
#10
They unlocked it on the first time they looked at it. You can share any details you think would help, like what information you already have or what you'd like added beforehand.
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pidies
11-07-2025, 03:00 PM #10

They unlocked it on the first time they looked at it. You can share any details you think would help, like what information you already have or what you'd like added beforehand.

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