Screen goes black ?
Screen goes black ?
Hi,
The issue seems to be related to the GPU, especially when the system is busy with games or videos. Since your PC stays responsive and audio works, the problem might lie in the graphics card itself. Please check the first steps for troubleshooting. Thank you.
complete system specifications available. brand and model of the power supply included.
Power Supply 350W Bronze Certified ATX PSU
Operating System
Windows 11*
Processor
Up to Intel® Core™ i7-10700 Chipset
Memory
2 x DDR4 2666MHz U-DIMMs, up to 64GB
Video
VGA up to MSI GeForce RTX 2060 SUPER 8GB GDDR6
Storage Options
1x M.2 SSD (Auto switch)
1x 2.5" Driver Bay
2x 3.5" Driver Bays
Rear Connections
1x DVI-D
1x VGA (D-Sub)
1x HDMI™ out
Connectivity
2x USB 3.2 Gen 1 Type A
4x USB 2.0
1x PS/2 Combo Port
1x RJ45 LAN
Audio
1x Audio jacks
*Requirement: Display support available only on non F series processors.*
Bluetooth 5.1
Cooling
Air Cooler System
Power Supply 350W Bronze Certified ATX (42 Liter)
AC Adapter Intel® Wi-Fi 6 AX 200
Dimensions: 210 x 450 x 488 mm
Weight: 10Kg / 12Kg
Included Accessories
1x Manual (optional)
1x Quick guide
1x Warranty card
1x Power cord
Software & Features
Dragon Center
BurnRecovery
Norton SymSilent
Office 16.4
Norton Internet Security (60-day Trial)
PowerDVD 14(UWP)
Mystic Light 3.0
Photo Director
Tip: Upgrade times can differ depending on the device. Specific features and app support may vary by region. Some capabilities depend on particular hardware (details available at aka.ms/windows11-spec).
Yes, it's an MSI MAG Infinite S - 10th model. Here is the specification link: https://www.msi.com/Desktop/MAG-Infinite...cification