F5F Stay Refreshed Hardware Desktop Screen and storage devices switching on and off repeatedly

Screen and storage devices switching on and off repeatedly

Screen and storage devices switching on and off repeatedly

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Butterfly1416
Senior Member
701
10-23-2022, 10:10 AM
#1
I face an unusual circumstance. I purchased a new PC with reduced specifications. I’m still using my previous monitor, mouse, keyboard, speakers, and microphone. Everything functioned perfectly before. Occasionally, my monitor and USB restart (I’m aware of the USB because I have a LED indicator on my mic that lights up during that) happens 1-2 times per hour, sometimes lasting 6-7 hours without any problems. I can’t pinpoint a pattern.

Important notes:
- The issue doesn’t appear linked to power usage; it seems more frequent during idle or light startup. I tested extensively and remained stable, even during intense activities like watching a movie.
- It doesn’t seem related to video output or chipset drivers (I’ve tried various adjustments, upgrades, and resets).
- The GPU temperature stays below 70°C, which is good.
- My CPU reaches 90°C after extended use in full load (cores stay under 80°C, though it felt unusual).
- The motherboard’s chipset is notably hot (the hottest component), operating between 68-75°C in idle—possibly due to the powerful GPU making cooling difficult.
- I haven’t fully disassembled the system to search for metallic objects behind the motherboard (checked as much as possible without removing parts). The front USB 3.1 cable wasn’t fully inserted, so I removed it completely.
- I haven’t taken the CPU out to inspect for bent pins or other defects (no thermal paste, and I’d rather avoid that).
- The PC runs Windows 11 Pro, 64-bit.

What I’ve tried so far:
- Tweaking drivers
- Inspecting all cables and connections
- Not removing the PC entirely for deeper checks

Any suggestions?
B
Butterfly1416
10-23-2022, 10:10 AM #1

I face an unusual circumstance. I purchased a new PC with reduced specifications. I’m still using my previous monitor, mouse, keyboard, speakers, and microphone. Everything functioned perfectly before. Occasionally, my monitor and USB restart (I’m aware of the USB because I have a LED indicator on my mic that lights up during that) happens 1-2 times per hour, sometimes lasting 6-7 hours without any problems. I can’t pinpoint a pattern.

Important notes:
- The issue doesn’t appear linked to power usage; it seems more frequent during idle or light startup. I tested extensively and remained stable, even during intense activities like watching a movie.
- It doesn’t seem related to video output or chipset drivers (I’ve tried various adjustments, upgrades, and resets).
- The GPU temperature stays below 70°C, which is good.
- My CPU reaches 90°C after extended use in full load (cores stay under 80°C, though it felt unusual).
- The motherboard’s chipset is notably hot (the hottest component), operating between 68-75°C in idle—possibly due to the powerful GPU making cooling difficult.
- I haven’t fully disassembled the system to search for metallic objects behind the motherboard (checked as much as possible without removing parts). The front USB 3.1 cable wasn’t fully inserted, so I removed it completely.
- I haven’t taken the CPU out to inspect for bent pins or other defects (no thermal paste, and I’d rather avoid that).
- The PC runs Windows 11 Pro, 64-bit.

What I’ve tried so far:
- Tweaking drivers
- Inspecting all cables and connections
- Not removing the PC entirely for deeper checks

Any suggestions?

S
Streiyn
Posting Freak
768
10-23-2022, 10:10 AM
#2
If it was ready to go, reach out to the people who built it about your issue. If you still have coverage, they might be able to handle the repair themselves.
S
Streiyn
10-23-2022, 10:10 AM #2

If it was ready to go, reach out to the people who built it about your issue. If you still have coverage, they might be able to handle the repair themselves.

M
minecraftxxx78
Member
52
10-23-2022, 10:10 AM
#3
Fully agree (and is brand new, have 2 more years of warranty for all components)... but I know how pretty much all assemblers (at least in my country) operate. They open it, check the issue, if it doesn't happen they send it back and say is fixed. Before sending back need a way to reliably check if the issue is fixed. After I updated the driver last time didn't happen for like 10h. Thought "yey, is fixed". Then this morning... puff (almost screamed from frustration when that happened Big Grin). The fact that is random is the most annoying thing. Because I don't really mind fixing stuff but waiting for hours for the feedback loop...
M
minecraftxxx78
10-23-2022, 10:10 AM #3

Fully agree (and is brand new, have 2 more years of warranty for all components)... but I know how pretty much all assemblers (at least in my country) operate. They open it, check the issue, if it doesn't happen they send it back and say is fixed. Before sending back need a way to reliably check if the issue is fixed. After I updated the driver last time didn't happen for like 10h. Thought "yey, is fixed". Then this morning... puff (almost screamed from frustration when that happened Big Grin). The fact that is random is the most annoying thing. Because I don't really mind fixing stuff but waiting for hours for the feedback loop...

H
hipreston
Junior Member
34
10-23-2022, 10:10 AM
#4
Updated the information and cleared the current data.
H
hipreston
10-23-2022, 10:10 AM #4

Updated the information and cleared the current data.

G
GETSOU
Member
220
10-23-2022, 10:10 AM
#5
G
GETSOU
10-23-2022, 10:10 AM #5

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MaddieStarr801
Member
230
10-23-2022, 10:10 AM
#6
I chose to perform a stability check using aida64. At the beginning I received this alert: The Windows video driver Timeout Detection and Recovery delay (TdrDelay) setting is too low. This might lead the driver to restart during the AIDA64 System Stability Test. Could this be the cause of the frequent resets you’re experiencing? Perhaps the driver resets itself in real situations due to this setting, creating the problem you’re facing.
M
MaddieStarr801
10-23-2022, 10:10 AM #6

I chose to perform a stability check using aida64. At the beginning I received this alert: The Windows video driver Timeout Detection and Recovery delay (TdrDelay) setting is too low. This might lead the driver to restart during the AIDA64 System Stability Test. Could this be the cause of the frequent resets you’re experiencing? Perhaps the driver resets itself in real situations due to this setting, creating the problem you’re facing.