F5F Stay Refreshed Software Operating Systems Samsung Magician for Windows 10 is supported by Samsung.

Samsung Magician for Windows 10 is supported by Samsung.

Samsung Magician for Windows 10 is supported by Samsung.

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EPIC_GT
Member
219
04-15-2016, 07:26 AM
#1
Do you know the current condition of this item? I reached out to Samsung directly, but they’re not responding via email or chat because they prefer customers call in from Sweden, which would be expensive. If you don’t have any reliable information, could someone check with US-based support? We’re not managing your product through our live chat since it needs specialized knowledge. You can call them at 1-800-Samsung (1-800-726-7864) Monday to Friday from 9 AM to 9 PM EST. For SSD issues, they recommend contacting their dedicated team, as we don’t have the training or expertise for this specific model.
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EPIC_GT
04-15-2016, 07:26 AM #1

Do you know the current condition of this item? I reached out to Samsung directly, but they’re not responding via email or chat because they prefer customers call in from Sweden, which would be expensive. If you don’t have any reliable information, could someone check with US-based support? We’re not managing your product through our live chat since it needs specialized knowledge. You can call them at 1-800-Samsung (1-800-726-7864) Monday to Friday from 9 AM to 9 PM EST. For SSD issues, they recommend contacting their dedicated team, as we don’t have the training or expertise for this specific model.

H
Haseo596
Junior Member
4
04-22-2016, 10:23 AM
#2
You mentioned having an 850 EVO and a regular 840 with Windows 10, but you haven’t used it recently.
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Haseo596
04-22-2016, 10:23 AM #2

You mentioned having an 850 EVO and a regular 840 with Windows 10, but you haven’t used it recently.

S
SoiKei
Member
126
04-22-2016, 12:05 PM
#3
Yes, it typically is a toll-free line.
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SoiKei
04-22-2016, 12:05 PM #3

Yes, it typically is a toll-free line.

J
JMDarky
Junior Member
2
04-22-2016, 01:56 PM
#4
I've switched to Windows 10 and everything functions fine, but I'm not sure what's the issue.
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JMDarky
04-22-2016, 01:56 PM #4

I've switched to Windows 10 and everything functions fine, but I'm not sure what's the issue.

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xoArtz
Member
112
04-22-2016, 03:16 PM
#5
Check the official Samsung website for contact details.
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xoArtz
04-22-2016, 03:16 PM #5

Check the official Samsung website for contact details.

D
DazDaZz_
Junior Member
41
04-22-2016, 04:30 PM
#6
SWEDEN CALL CENTER 0771 726 7864 (SAMSUNG) Smart Tutor (Remote Service) Assistance www.samsung.com/se/support Samsung Electronics Nordic AB, Box 1235 Torshamnsgatan 27 Kista, Sweden SE-16428 Here is complete information for Swedish support
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DazDaZz_
04-22-2016, 04:30 PM #6

SWEDEN CALL CENTER 0771 726 7864 (SAMSUNG) Smart Tutor (Remote Service) Assistance www.samsung.com/se/support Samsung Electronics Nordic AB, Box 1235 Torshamnsgatan 27 Kista, Sweden SE-16428 Here is complete information for Swedish support

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griffindragon
Junior Member
33
04-23-2016, 06:20 AM
#7
Rapid isn't functioning because it doesn't recognize Windows 10; an update is required for compatibility. The Samsung support team mentioned I needed to contact US phone support as they couldn't assist with this issue.
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griffindragon
04-23-2016, 06:20 AM #7

Rapid isn't functioning because it doesn't recognize Windows 10; an update is required for compatibility. The Samsung support team mentioned I needed to contact US phone support as they couldn't assist with this issue.

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Paardendrol
Junior Member
19
04-24-2016, 11:24 PM
#8
Upgrade to 4.4 and rapid should be sufficient, after which you can move to the newest release. http://www.tenforums.com/redirect-to/?re...up_v44.zip
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Paardendrol
04-24-2016, 11:24 PM #8

Upgrade to 4.4 and rapid should be sufficient, after which you can move to the newest release. http://www.tenforums.com/redirect-to/?re...up_v44.zip

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xEIgoldo
Member
219
04-25-2016, 02:50 AM
#9
I understand, but I don’t think it’s the best choice for me.
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xEIgoldo
04-25-2016, 02:50 AM #9

I understand, but I don’t think it’s the best choice for me.

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SmileyMae17
Member
66
05-02-2016, 01:20 PM
#10
You're in a tough spot since there isn't an updated option for quick setup on Windows 10
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SmileyMae17
05-02-2016, 01:20 PM #10

You're in a tough spot since there isn't an updated option for quick setup on Windows 10

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