F5F Stay Refreshed Hardware Desktop RX 580 fails on all Windows versions post-paste but functions in Linux.

RX 580 fails on all Windows versions post-paste but functions in Linux.

RX 580 fails on all Windows versions post-paste but functions in Linux.

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Titiko2005
Junior Member
1
08-04-2021, 02:46 AM
#1
Hi, I'm having a really weird issue with an RX 580 I'm working on. Hoping someone can think of something I haven't yet, hoping it's not just a dead card. I had it plugged in and working, and ran a stress test. I saw that the temps weren't bad, but the fan noise was terrible, so I decided to repaste it. Before I put it back in my testbench I tested a different broken card, which was artifacting, and I had to shut off the PSU to shut it off. When I plugged back in the RX 580 and started it up, I got a message from Windows saying there's a problem with the OS, where I chose to proceed to Windows (barebones windows 10 install anyways, no big deal if I break it and need to reinstall). However, when I got to Windows the screen would bug out for a second before going black, repeating every 20-40 seconds or so, no matter the port I was plugged into. I thought, damn I messed up the OS but not a hard fix. No visual issues in the BIOS or Ventoy, and I was able to reinstall windows 10 without issue. However when I got to the sign in screen it did the same thing. I tried again, this time wiping the drive completely beforehand, same issue. Tried a 3rd time with windows 11, same issue. Then I tried Linux Mint, which worked without issues. Very confusing. Then I switched back to windows 10, which again didn't work. Tried a completely new drive, same issue. No issues on any other GPU, just this RX 580. Any ideas on what the issue could be, or what else I can try? Going to try a new motherboard tonight with a CPU with onboard graphics for troubleshooting.
T
Titiko2005
08-04-2021, 02:46 AM #1

Hi, I'm having a really weird issue with an RX 580 I'm working on. Hoping someone can think of something I haven't yet, hoping it's not just a dead card. I had it plugged in and working, and ran a stress test. I saw that the temps weren't bad, but the fan noise was terrible, so I decided to repaste it. Before I put it back in my testbench I tested a different broken card, which was artifacting, and I had to shut off the PSU to shut it off. When I plugged back in the RX 580 and started it up, I got a message from Windows saying there's a problem with the OS, where I chose to proceed to Windows (barebones windows 10 install anyways, no big deal if I break it and need to reinstall). However, when I got to Windows the screen would bug out for a second before going black, repeating every 20-40 seconds or so, no matter the port I was plugged into. I thought, damn I messed up the OS but not a hard fix. No visual issues in the BIOS or Ventoy, and I was able to reinstall windows 10 without issue. However when I got to the sign in screen it did the same thing. I tried again, this time wiping the drive completely beforehand, same issue. Tried a 3rd time with windows 11, same issue. Then I tried Linux Mint, which worked without issues. Very confusing. Then I switched back to windows 10, which again didn't work. Tried a completely new drive, same issue. No issues on any other GPU, just this RX 580. Any ideas on what the issue could be, or what else I can try? Going to try a new motherboard tonight with a CPU with onboard graphics for troubleshooting.

M
MaimusPlay
Junior Member
3
08-11-2021, 08:04 AM
#2
The only idea that comes to mind is drivers. Linux could have its own drivers that function adequately, but the rx580 is an older card, so perhaps Windows built-in graphics drivers don't perform well with it. Will Windows have enough time to install the right drivers?
M
MaimusPlay
08-11-2021, 08:04 AM #2

The only idea that comes to mind is drivers. Linux could have its own drivers that function adequately, but the rx580 is an older card, so perhaps Windows built-in graphics drivers don't perform well with it. Will Windows have enough time to install the right drivers?

1
1EyePirate
Junior Member
13
08-11-2021, 03:09 PM
#3
It's possible the BIOS setting was switched incorrectly on your GPU. Check the output of lspci -v -s $(lspci | grep ' VGA ' | cut -d" " -f 1) for more details. Try playing YouTube videos and verify if Firefox enables hardware acceleration via aboutConfusedupport -> HARDWARE_VIDEO_DECODING. On Windows, boot in safe mode and inspect the device manager for GPU errors. Note: The link provided doesn't function; you must enter it manually in a search box.
1
1EyePirate
08-11-2021, 03:09 PM #3

It's possible the BIOS setting was switched incorrectly on your GPU. Check the output of lspci -v -s $(lspci | grep ' VGA ' | cut -d" " -f 1) for more details. Try playing YouTube videos and verify if Firefox enables hardware acceleration via aboutConfusedupport -> HARDWARE_VIDEO_DECODING. On Windows, boot in safe mode and inspect the device manager for GPU errors. Note: The link provided doesn't function; you must enter it manually in a search box.

M
MMAZZA
Member
162
08-11-2021, 04:59 PM
#4
It seems the system doesn't support it, but I'm counting on a board or CPU with built-in graphics to give me enough time to install updates and troubleshoot.
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MMAZZA
08-11-2021, 04:59 PM #4

It seems the system doesn't support it, but I'm counting on a board or CPU with built-in graphics to give me enough time to install updates and troubleshoot.

J
Jae2605
Member
203
08-12-2021, 12:49 AM
#5
I had the same issue with the BIOS switch and tried both versions without success, sorry I didn't mention it earlier. I'll attempt the rest once I'm back home. Before, I couldn't enter safe mode due to missing onboard graphics, but I'm planning to test with a fresh MB/CPU setup.
J
Jae2605
08-12-2021, 12:49 AM #5

I had the same issue with the BIOS switch and tried both versions without success, sorry I didn't mention it earlier. I'll attempt the rest once I'm back home. Before, I couldn't enter safe mode due to missing onboard graphics, but I'm planning to test with a fresh MB/CPU setup.

H
Humble_Sushi
Member
119
08-18-2021, 02:22 PM
#6
It's merely your RX580 reminding you to avoid a lower-quality operating system!
H
Humble_Sushi
08-18-2021, 02:22 PM #6

It's merely your RX580 reminding you to avoid a lower-quality operating system!

R
Rayack
Senior Member
539
08-20-2021, 12:56 AM
#7
Yes, the devices successfully complete the POST process. Does your motherboard support UEFI BIOS?
R
Rayack
08-20-2021, 12:56 AM #7

Yes, the devices successfully complete the POST process. Does your motherboard support UEFI BIOS?

K
Kazadrime
Junior Member
8
08-20-2021, 03:09 AM
#8
Absolutely, adopting Linux is the best choice.
K
Kazadrime
08-20-2021, 03:09 AM #8

Absolutely, adopting Linux is the best choice.

S
SneeterPeeter
Junior Member
3
08-20-2021, 09:12 AM
#9
Refers to the process where devices communicate after the POST stage, utilizing the UEFI BIOS.
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SneeterPeeter
08-20-2021, 09:12 AM #9

Refers to the process where devices communicate after the POST stage, utilizing the UEFI BIOS.

A
Adjax531
Junior Member
22
08-20-2021, 03:39 PM
#10
Yes, you can enter the BIOS. The BIOS typically includes a cursor and may generate graphical artifacts during certain operations.
A
Adjax531
08-20-2021, 03:39 PM #10

Yes, you can enter the BIOS. The BIOS typically includes a cursor and may generate graphical artifacts during certain operations.

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