F5F Stay Refreshed Hardware Desktop Running issues in Safe Mode often stem from driver conflicts. Uninstalling drivers can resolve these problems.

Running issues in Safe Mode often stem from driver conflicts. Uninstalling drivers can resolve these problems.

Running issues in Safe Mode often stem from driver conflicts. Uninstalling drivers can resolve these problems.

L
Lloyd_Gaming
Member
236
12-31-2023, 01:53 PM
#1
You’re trying to remove AMD Radeon drivers to install Nvidia drivers. Using DDU, they recommend booting into safe mode for this process. Your wired G502 works fine in normal mode but not in safe mode, while your keyboard does. You’ve already tried uninstalling Logitech G Hub and reinstalling it, which didn’t help. Testing the device on different HDMI/USB ports also didn’t resolve the issue. Consider booting into safe mode to ensure compatibility with the drivers you want to install.
L
Lloyd_Gaming
12-31-2023, 01:53 PM #1

You’re trying to remove AMD Radeon drivers to install Nvidia drivers. Using DDU, they recommend booting into safe mode for this process. Your wired G502 works fine in normal mode but not in safe mode, while your keyboard does. You’ve already tried uninstalling Logitech G Hub and reinstalling it, which didn’t help. Testing the device on different HDMI/USB ports also didn’t resolve the issue. Consider booting into safe mode to ensure compatibility with the drivers you want to install.

O
olas10
Junior Member
27
01-12-2024, 06:21 AM
#2
This appears to be a Logitech problem. Several reports about this issue have emerged recently. It seems you might have intended USB connections instead of HDMI, which would be unusual for connecting a mouse.
O
olas10
01-12-2024, 06:21 AM #2

This appears to be a Logitech problem. Several reports about this issue have emerged recently. It seems you might have intended USB connections instead of HDMI, which would be unusual for connecting a mouse.

B
Bolaand
Junior Member
3
01-17-2024, 12:07 AM
#3
connect via a USB 2 port... the plastic parts are generally black, occasionally white, and typically the two primary USB connections. Safe mode and boot/pe environments often face problems with USB 3 because it requires drivers that need to be upgraded instead of being pre-installed. If you needed to add USB 3 drivers so ports function after installation, you’d understand...
B
Bolaand
01-17-2024, 12:07 AM #3

connect via a USB 2 port... the plastic parts are generally black, occasionally white, and typically the two primary USB connections. Safe mode and boot/pe environments often face problems with USB 3 because it requires drivers that need to be upgraded instead of being pre-installed. If you needed to add USB 3 drivers so ports function after installation, you’d understand...

J
jammintan418
Member
192
01-18-2024, 08:05 AM
#4
I checked the manual for my MSI Pro B650M-A and saw no USB 2.0 ports listed. I repeated the search and still couldn’t find any.
J
jammintan418
01-18-2024, 08:05 AM #4

I checked the manual for my MSI Pro B650M-A and saw no USB 2.0 ports listed. I repeated the search and still couldn’t find any.

B
barkris123
Member
73
01-19-2024, 12:07 PM
#5
According to the mainboard manual, page 22 provides guidance. On page 14 it mentions positioning the mouse and keyboard. Page 26 references components labeled JUSB1 and JUSB2, which likely refer to USB ports requiring a budget USB backplate.
B
barkris123
01-19-2024, 12:07 PM #5

According to the mainboard manual, page 22 provides guidance. On page 14 it mentions positioning the mouse and keyboard. Page 26 references components labeled JUSB1 and JUSB2, which likely refer to USB ports requiring a budget USB backplate.

B
BlaziKDan
Member
60
01-23-2024, 02:21 AM
#6
I attempted to connect my mouse and keyboard using the ports listed on page 14, but the connection failed. It seems I’ll need to purchase a USB 2.0 backplate instead.
B
BlaziKDan
01-23-2024, 02:21 AM #6

I attempted to connect my mouse and keyboard using the ports listed on page 14, but the connection failed. It seems I’ll need to purchase a USB 2.0 backplate instead.

O
Oihos
Junior Member
11
01-23-2024, 08:14 AM
#7
it's helpful in any case. i use mine for power through a USB adapter to a DVI converter for an old 30-inch monitor. i have two, but i only use one at a time. i connect it via a USB-to-backplate, making sure the red cables connect to pin 1 on the port. some cables are split, and since the port actually has two USB ports per row, you end up with single adapters. each should only take one row, so it's still important to place pin 1 correctly.
O
Oihos
01-23-2024, 08:14 AM #7

it's helpful in any case. i use mine for power through a USB adapter to a DVI converter for an old 30-inch monitor. i have two, but i only use one at a time. i connect it via a USB-to-backplate, making sure the red cables connect to pin 1 on the port. some cables are split, and since the port actually has two USB ports per row, you end up with single adapters. each should only take one row, so it's still important to place pin 1 correctly.