Rogers' restrictions?
Rogers' restrictions?
I downloaded over 2TB this month at home. I don’t like making excuses, so I checked online for others with similar problems. After downloading nearly 1.5TB, my internet speed dropped sharply—from fast to very slow. Expected speeds would jump to 700-900Mb/s, then fall back to 15-30Mb/s. If you see speeds over 100Mb/s they usually drop quickly. While the test site shows peaks up to 120Mb/s, those usually disappear after a while. The average speed over time is what matters, but you can spot spikes and drops. I ran a speed test from several servers and found the same pattern. Troubleshooting steps I tried: reset AP, switched switch, changed ISP gateway, updated Ethernet cable, fixed PC settings, reinstalled drivers, updated BIOS, replaced Rogers gateway, and even used a refurbished unit. Tried turning off all network gear, changed Wi-Fi names, removed IP reservations. No packet loss or noise after calling Rogers, who sent a tech only during my reset. They said it’s illegal to throttle, but I’m not sure how to prove that. Have anyone else faced similar issues with Rogers after heavy use?
My choices include Rogers - Cable Bell - DSL... Other providers rely on Rogers connections... It's not particularly helpful to my question here...
Streaming video struggles to hold at 480p. Speed tests follow TCP rules, making it tricky to judge from many connections. Latency stays acceptable, but server load takes longer than expected.
You express your frustration, and the government contacts Rodgers, who then reconsiders their actions. It might or might not make a difference, but I think at least the Government will pass the complaint along to Rodgers. One thing businesses dislike in this world is having to talk to the government. If they need evidence, I can't say—I’m from the US and don’t understand how laws work. I do remember that when I filed a complaint with my state attorney general, a business representative who upset me stopped their activities. Then they tried to collect the debt, which added more stress.
It would be beneficial for more individuals to encounter similar issues. I've checked, but there are no complaints at this usage level. If necessary, I can file a request, though it would likely just be another complaint against the Canadian ISP monopoly. It might be wise to consider that option.