Retrieve information from the WD my cloud HDD that was taken out of the case
Retrieve information from the WD my cloud HDD that was taken out of the case
I can't retrieve my files from the old WD My Cloud 2TB NAS. I took the drive out of its case and put it into my PC. I tried two different programs to read Linux extensions, but neither worked. (FTK, Linux for Windows) The drive still appears in the disk manager but doesn’t show any details. I turned on SVM in the BIOS and installed Ubuntu through WSL using PowerShell. I used Windows PowerShell to locate the drive, which it did. When I tried to mount it, I received an error.
Error: \.\PHYSICALDRIVE2 WDC WD30EFRX-68AX9N0
Error: \.\PHYSICALDRIVE1 WDC WD20EZRX-00D8PB0
Error: \.\PHYSICALDRIVE0 WDC WD40EZAZ-00SF3B0
Error: \.\PHYSICALDRIVE3 Lexar SSD NM610PRO 1TB 3 1000202273280
Error: \.\PHYSICALDRIVE2 WDC WD20EZRX-00D8PB0
I’m stuck and don’t know what to do next.
As long as you can reconnect the boards and cables, the case isn't important. However, if you want a better chance, try using a live Linux CD instead of Windows-based tools. Also, WD prefers making it difficult to run drives outside their enclosure—you might need to cut off the 3.3V power supply for them to work.
I’d attempt to duplicate it in a cloning station and develop the clone. You can also share that one for safety. As you spin up more broken disks, the copy will deteriorate further. If cloning fails, you’ll likely need to swap out the system board or replace the internal heads.
The HDD isn’t showing any physical harm. The WD unit and its connectors are beyond repair. Booting from USB to a Linux system should mount the drive if it’s functional.