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Restarting Windows

Restarting Windows

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bTa_CuPoJoE
Member
50
08-07-2016, 09:27 AM
#1
My computer is acting strangely—no internet connection even though it's connected via Ethernet. The cables seem fine, and it works on other devices like my dad’s laptop, which suggests the router was reset but only affected my PC. It occasionally crashes after a restart. I’ve tried fixing things: flushing DNS, setting static IPs, and even deleting apps that showed up as threats. But after about three hours of shutdown and login, it still doesn’t have internet, and it’s really frustrating. The Wi-Fi adapters are fine, but the frustration is high. It’s been five days now. I’m worried something is still lingering, maybe malware from a USB drive my sister used weeks ago. I ran three antivirus scans—no threats found, so it might be hidden in the Windows registry or elsewhere. I also removed unused apps and those flagged by the software. Is now the best time to do a clean install of Windows? I’m not sure but I really need help. My brother is in IT, so he probably knows what to do.
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bTa_CuPoJoE
08-07-2016, 09:27 AM #1

My computer is acting strangely—no internet connection even though it's connected via Ethernet. The cables seem fine, and it works on other devices like my dad’s laptop, which suggests the router was reset but only affected my PC. It occasionally crashes after a restart. I’ve tried fixing things: flushing DNS, setting static IPs, and even deleting apps that showed up as threats. But after about three hours of shutdown and login, it still doesn’t have internet, and it’s really frustrating. The Wi-Fi adapters are fine, but the frustration is high. It’s been five days now. I’m worried something is still lingering, maybe malware from a USB drive my sister used weeks ago. I ran three antivirus scans—no threats found, so it might be hidden in the Windows registry or elsewhere. I also removed unused apps and those flagged by the software. Is now the best time to do a clean install of Windows? I’m not sure but I really need help. My brother is in IT, so he probably knows what to do.

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Tommygirl123
Junior Member
33
08-07-2016, 01:09 PM
#2
He won't face issues fixing the problem by just reinstalling the system. However, if necessary, installing a fresh clean system on an old hard drive might help, and you should verify whether it resolves the issue.
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Tommygirl123
08-07-2016, 01:09 PM #2

He won't face issues fixing the problem by just reinstalling the system. However, if necessary, installing a fresh clean system on an old hard drive might help, and you should verify whether it resolves the issue.

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GalaticShadow
Member
64
08-07-2016, 08:30 PM
#3
From the perspective of the issue, should we act now?
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GalaticShadow
08-07-2016, 08:30 PM #3

From the perspective of the issue, should we act now?

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Emil1234
Member
55
08-09-2016, 09:27 AM
#4
Consider setting up a fresh clean installation if necessary using an older, spare HDD. Test whether this resolves your issue. Simply reinstalling the system isn't a true fix—it's just a temporary solution when you can't identify the real problem and try alternative approaches.
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Emil1234
08-09-2016, 09:27 AM #4

Consider setting up a fresh clean installation if necessary using an older, spare HDD. Test whether this resolves your issue. Simply reinstalling the system isn't a true fix—it's just a temporary solution when you can't identify the real problem and try alternative approaches.

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Superninja34
Member
225
08-09-2016, 11:33 AM
#5
I tried all the available options including flush DNS, but the connection keeps dropping even though I’m connected via Ethernet. It’s really annoying.
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Superninja34
08-09-2016, 11:33 AM #5

I tried all the available options including flush DNS, but the connection keeps dropping even though I’m connected via Ethernet. It’s really annoying.

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moffy
Member
59
08-09-2016, 07:52 PM
#6
Set up the system on an older storage device for testing. If it functions, you can duplicate or install the system on your primary drive. Otherwise, keep your existing setup and explore alternative options.
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moffy
08-09-2016, 07:52 PM #6

Set up the system on an older storage device for testing. If it functions, you can duplicate or install the system on your primary drive. Otherwise, keep your existing setup and explore alternative options.