Resolved: In-game crashes are now corrected.
Resolved: In-game crashes are now corrected.
Hi everyone!
I’m experiencing an issue with my computer; it occasionally freezes during a specific game, though usually after some time. I’m attempting to identify the cause of this problem.
I've attempted these solutions so far:
* Updated my BIOS
* Installed the latest drivers for all components
* Performed various performance tests (using 3DMark and Heaven Benchmark 4.0)
* Cleaned up my system, removing unnecessary files and dust
* Monitored temperatures and performance under load (which appear to be normal)
* Examined the Windows event log for any errors coinciding with the freezing occurrences (although I may not have noticed everything)
* Reduced the game's graphics settings to their lowest levels
My system is approximately two and a half years old and includes the following hardware:
* CPU: i5 660 3.5GHz
* 4GB of DDR4 RAM (running in four slots)
* Motherboard: ASUS Z170 Pro Gaming
* GPU: GTX 970
* Power Supply Unit: 550W be quiet! Dark Power Pro 10
The game runs without issue until it freezes, consistently maintaining a frame rate of 60 FPS with no fluctuations and is installed on a solid-state drive. While the game is still in its early access phase, I usually wouldn't be concerned about occasional crashes; however, two of my friends with comparable hardware configurations are not encountering this issue. I’m feeling quite bewildered as a non-technical user and was hoping you could offer some guidance on potential solutions.
I’m open to considering hardware upgrades in the future, but I am hesitant about purchasing costly new components solely for this problem. Any advice would be greatly appreciated!
Here are two utilities that can be beneficial:
1) System Performance Monitor – Employ the System Performance Monitor to track your computer’s operation. Initially, monitor performance without playing games, and subsequently, while gaming.
2) Task Manager – Utilize the Task Manager in a similar fashion. The Task Manager presents data from a different perspective.
Additionally, examine the Reliability History/Manager. Investigate any error codes and alerts that align with instances of freezing. The Event Viewer (which requires a slightly more involved approach) can perform the same function.
Begin by examining each tool when not playing games to familiarize yourself with its functionality, the data it displays, how to navigate within the interface, and how to arrange the output.
Subsequently, minimize the window and proceed with gaming as you normally would, consistently monitoring performance simultaneously. Keep in mind that the objective is to identify the cause of any…
Here are two utilities that can assist you:
1) System Performance Monitor - Utilize the System Performance Monitor to analyze your computer’s activity. Examine it when you are not playing games, and then again when gaming.
2) Task Manager - Employ the Task Manager in a similar manner. The Task Manager simply presents data from a different perspective.
Additionally, investigate the Reliability History/Manager to identify error codes and alerts that match up with any freezing occurrences. The Event Viewer (which can be slightly more complex) will accomplish the same thing.
Begin by experimenting with each tool while you’re not gaming, to familiarize yourself with its operation, the details shown, how to move around within it, and how to arrange your data.
Subsequently, shift the window aside and play your game as you normally would, simultaneously keeping an eye on the monitoring tool. Keep in mind that the goal is not to achieve victory in the game, but rather to pinpoint the source of any particular problem – specifically, freezing.
Request that your two companions perform the same process on their computers while you observe them. You might uncover distinctions between their systems’ behavior and your own, which could provide valuable insights.
Thank you, Ralston, for your response. Regarding the logs, I haven't located any helpful information besides a critical error message indicating “Windows failed to shut down properly.” However, tracking GPU performance and similar metrics throughout the process seems like a promising course of action. I’ll revisit this discussion when I have additional details.