Resolved: Computer unexpectedly powering off during gameplay.

F5F Stay Refreshed Software PC Gaming Resolved: Computer unexpectedly powering off during gameplay.

unormal2
Member

125

01-08-2019, 10:52 AM

My newly assembled computer frequently shuts down unexpectedly during gameplay and freezes, typically restarting if components become too hot. However, my fans cease operation while the RAM indicator lights remain lit, and a normal shutdown is impossible—I’m forced to disconnect the power supply unit switch to stop it. I'd like to understand what’s causing these issues.

Here are the system specifications:
CPU: AMD Ryzen 7 3700x
GPU: MSI RX 5700 XT Mech OC
Motherboard: Asus Prime X570 - P
RAM: Corsair (8gb x2)
M.2 SSD: Crucial 500gb
HDD: Seagate Barracuda 7200rpm (2tb)
Case: NZXT H510

unormal2

01-08-2019, 10:52 AM #1

_unknown___
Member

134

01-08-2019, 02:43 PM

A difficulty arose due to AMD graphics card drivers, resulting in a black screen during extended gaming sessions. This issue was resolved by reinstalling Windows and subsequently the drivers.

_unknown___

01-08-2019, 02:43 PM #2

A difficulty arose due to AMD graphics card drivers, resulting in a black screen during extended gaming sessions. This issue was resolved by reinstalling Windows and subsequently the drivers.

MineisCrafting
Junior Member

01-08-2019, 06:06 PM

What is the brand and specific version of the power supply unit you are using?

MineisCrafting

01-08-2019, 06:06 PM #3

What is the brand and specific version of the power supply unit you are using?

Ward12
Posting Freak

895

01-14-2019, 11:56 AM

EVGA B5 850, Bronze Certified 850W, Modular Design

Ward12

01-14-2019, 11:56 AM #4

EVGA B5 850, Bronze Certified 850W, Modular Design

Lynah
Junior Member

02-02-2019, 08:43 AM

A difficulty arose due to AMD graphics card drivers, resulting in a black screen during extended gaming sessions. This issue was resolved by reinstalling Windows and the drivers.

Lynah

02-02-2019, 08:43 AM #5

A difficulty arose due to AMD graphics card drivers, resulting in a black screen during extended gaming sessions. This issue was resolved by reinstalling Windows and the drivers.