Request for assistance needed, no audio from the B450 Gaming Pro Carbon AC with Wi-Fi.

F5F Stay Refreshed Hardware Desktop Request for assistance needed, no audio from the B450 Gaming Pro Carbon AC with Wi-Fi.

Request for assistance needed, no audio from the B450 Gaming Pro Carbon AC with Wi-Fi.

Request for assistance needed, no audio from the B450 Gaming Pro Carbon AC with Wi-Fi.

M

mlarkworthy
Member

64

05-02-2018, 11:23 PM

#1

Hi, I've switched to the MSI B450 Gaming Pro Carbon Wi-Fi version, but the audio outputs aren't working. My headset connects fine via USB, yet the speakers don't respond through any of the audio jacks. Windows recognizes the speakers and shows volume changes when testing, though no sound comes out. I suspect the issue might be with Windows itself, even though I've installed the latest drivers. I'm considering a full system reinstall just in case. Anyone have suggestions before taking such a step? Thanks for your help. Also, my case audio jacks aren't working, but USB ports are. Everything seems properly plugged in.

M

mlarkworthy

05-02-2018, 11:23 PM #1

Hi, I've switched to the MSI B450 Gaming Pro Carbon Wi-Fi version, but the audio outputs aren't working. My headset connects fine via USB, yet the speakers don't respond through any of the audio jacks. Windows recognizes the speakers and shows volume changes when testing, though no sound comes out. I suspect the issue might be with Windows itself, even though I've installed the latest drivers. I'm considering a full system reinstall just in case. Anyone have suggestions before taking such a step? Thanks for your help. Also, my case audio jacks aren't working, but USB ports are. Everything seems properly plugged in.