F5F Stay Refreshed Hardware Desktop Reputable SSD leading to system freezes on a fresh PC

Reputable SSD leading to system freezes on a fresh PC

Reputable SSD leading to system freezes on a fresh PC

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myfavgame909
Junior Member
41
10-30-2022, 08:58 PM
#1
Hi there, I recently purchased a new PC with these specifications: processor i5-12400, graphics card RTX 3050, motherboard MSI Pro B660m, storage 256GB SATA HIKVISION E100 SSD, and a fresh Windows 11 installation. Over the past week, I've faced minor freezes and reduced performance, especially when compared to my brother's machine. The system occasionally freezes briefly without any apparent cause, but I can force it by running several programs at once—like Chrome tabs, Visual Studio, and Microsoft Word. During these freezes, the SSD response time spikes well over 10 seconds, sometimes reaching around 5000ms with full usage. I struggle to capture screenshots during these events because the system becomes unresponsive.

I've tried several troubleshooting steps so far: turned off Superfetch and search indexing, verified AHCI is enabled in BIOS, updated the BIOS, changed the SATA port, used a different SATA cable, installed the SSD in front of a fan, and even considered upgrading to an NVMe SSD. However, the new SSD still works perfectly on my brother's i5-11400 and ASUS B560 PC with no driver installation needed. It ran smoothly when I loaded a game alongside Chrome, Visual Studio, and Word right after booting.

I'm seeking advice on what else I can try to resolve this issue. Thank you in advance for your support!
M
myfavgame909
10-30-2022, 08:58 PM #1

Hi there, I recently purchased a new PC with these specifications: processor i5-12400, graphics card RTX 3050, motherboard MSI Pro B660m, storage 256GB SATA HIKVISION E100 SSD, and a fresh Windows 11 installation. Over the past week, I've faced minor freezes and reduced performance, especially when compared to my brother's machine. The system occasionally freezes briefly without any apparent cause, but I can force it by running several programs at once—like Chrome tabs, Visual Studio, and Microsoft Word. During these freezes, the SSD response time spikes well over 10 seconds, sometimes reaching around 5000ms with full usage. I struggle to capture screenshots during these events because the system becomes unresponsive.

I've tried several troubleshooting steps so far: turned off Superfetch and search indexing, verified AHCI is enabled in BIOS, updated the BIOS, changed the SATA port, used a different SATA cable, installed the SSD in front of a fan, and even considered upgrading to an NVMe SSD. However, the new SSD still works perfectly on my brother's i5-11400 and ASUS B560 PC with no driver installation needed. It ran smoothly when I loaded a game alongside Chrome, Visual Studio, and Word right after booting.

I'm seeking advice on what else I can try to resolve this issue. Thank you in advance for your support!

C
Chester09
Senior Member
491
10-31-2022, 12:55 PM
#2
It could indicate an issue with your RAM. Based on the information provided, consider testing with another RAM stick from your brother's PC and retry.
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Chester09
10-31-2022, 12:55 PM #2

It could indicate an issue with your RAM. Based on the information provided, consider testing with another RAM stick from your brother's PC and retry.

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pinkSparkle17
Member
192
11-01-2022, 11:33 AM
#3
Thanks for the suggestion. I tried out my brother's RAM for a bit. I was in a hurry so I couldn't extensively test it but it did seem like it was slightly better if at all. I'll try to test it out more tonight and see if it makes any significant difference. I'll keep you posted.
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pinkSparkle17
11-01-2022, 11:33 AM #3

Thanks for the suggestion. I tried out my brother's RAM for a bit. I was in a hurry so I couldn't extensively test it but it did seem like it was slightly better if at all. I'll try to test it out more tonight and see if it makes any significant difference. I'll keep you posted.

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mimiamy
Junior Member
12
11-02-2022, 06:31 PM
#4
Consider verifying for a recent motherboard BIOS update.
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mimiamy
11-02-2022, 06:31 PM #4

Consider verifying for a recent motherboard BIOS update.

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Creeperkilll
Member
201
11-16-2022, 04:42 PM
#5
Identify the operation consuming disk resources. Antivirus activities are often responsible for this behavior.
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Creeperkilll
11-16-2022, 04:42 PM #5

Identify the operation consuming disk resources. Antivirus activities are often responsible for this behavior.

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TQ_Dani28
Junior Member
45
11-17-2022, 01:36 AM
#6
I checked it thoroughly and determined it isn’t related to the RAM. It still freezes unpredictably even when using your brother’s RAM. I’ve already installed the newest motherboard BIOS update. It seems the issue varies—sometimes it’s a defender function, other times it’s caused by the applications running during freezes. If it were due to antivirus or another background program, shouldn’t it also occur on your brother’s machine with identical SSDs and software? Thanks for your support!
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TQ_Dani28
11-17-2022, 01:36 AM #6

I checked it thoroughly and determined it isn’t related to the RAM. It still freezes unpredictably even when using your brother’s RAM. I’ve already installed the newest motherboard BIOS update. It seems the issue varies—sometimes it’s a defender function, other times it’s caused by the applications running during freezes. If it were due to antivirus or another background program, shouldn’t it also occur on your brother’s machine with identical SSDs and software? Thanks for your support!