F5F Stay Refreshed Hardware Desktop Repairable or New HD?

Repairable or New HD?

Repairable or New HD?

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S
SuperPieGames
Member
160
12-11-2016, 05:10 AM
#1
Hello!
My electricity went out and came back on. My computer usually restarts quickly, but this time it took around 40 minutes just to turn itself off and back on. I had to hard boot it several times, press the button three times when the logo appeared, etc. Now it seems to be working again. Other issues include FireFox using a lot of memory and hanging for a long time.

I think some data—like my Steam account, photos, etc.—might have been lost from the D: drive. I’m not sure if this is due to a hardware problem. There are two drives (C: and D), but suddenly an E: drive appeared (the location isn’t clear). I got a new drive for free! Disk Management shows more details, but I don’t know what to do with it. I have images, but uploading or attaching files causes the program to freeze. It lists the E: drive as Disk 1 and also Disk 2, which is my C: drive. Disk 0 is D: drive.

(CSmile - NTFS
(DSmile - NTFS
(ESmile - RAW
(Disk 2 partition 1)
(Disk 2 partition 4)
When trying to inspect the new E: drive or partitions, it shows “The Parameter is Incorrect.”

I ran chkdsk on all drives for about 6 hours and got “healthy” results. The fsck tool found corrupt files and fixed them, but nothing changed. The CBS.log file was long, and I’m not sure what it means.

Could the E: drive be recoverable? Or should I consider replacing my hard drive?
Appreciate any advice you can give.
S
SuperPieGames
12-11-2016, 05:10 AM #1

Hello!
My electricity went out and came back on. My computer usually restarts quickly, but this time it took around 40 minutes just to turn itself off and back on. I had to hard boot it several times, press the button three times when the logo appeared, etc. Now it seems to be working again. Other issues include FireFox using a lot of memory and hanging for a long time.

I think some data—like my Steam account, photos, etc.—might have been lost from the D: drive. I’m not sure if this is due to a hardware problem. There are two drives (C: and D), but suddenly an E: drive appeared (the location isn’t clear). I got a new drive for free! Disk Management shows more details, but I don’t know what to do with it. I have images, but uploading or attaching files causes the program to freeze. It lists the E: drive as Disk 1 and also Disk 2, which is my C: drive. Disk 0 is D: drive.

(CSmile - NTFS
(DSmile - NTFS
(ESmile - RAW
(Disk 2 partition 1)
(Disk 2 partition 4)
When trying to inspect the new E: drive or partitions, it shows “The Parameter is Incorrect.”

I ran chkdsk on all drives for about 6 hours and got “healthy” results. The fsck tool found corrupt files and fixed them, but nothing changed. The CBS.log file was long, and I’m not sure what it means.

Could the E: drive be recoverable? Or should I consider replacing my hard drive?
Appreciate any advice you can give.

Q
quadlaser
Member
95
12-11-2016, 01:38 PM
#2
upload image to imgur.com
detailed system specifications
Q
quadlaser
12-11-2016, 01:38 PM #2

upload image to imgur.com
detailed system specifications

J
J1son
Member
211
12-12-2016, 12:46 PM
#3
Screenshots from Disk Management and Device Manager showing disk drives and storage controllers were taken. Expanded the sections on system specifications and listed the model names of all HDDs and SSDs.
J
J1son
12-12-2016, 12:46 PM #3

Screenshots from Disk Management and Device Manager showing disk drives and storage controllers were taken. Expanded the sections on system specifications and listed the model names of all HDDs and SSDs.

0
0smic
Junior Member
3
12-13-2016, 01:25 AM
#4
Sorry about that. Below is the system information and the two screenshots. The image upload issue seems resolved; the links should function properly now.
https://imgur.com/SfVzGF3 View: https://imgur.com/SfVzGF3
https://imgur.com/uuwMN7B View: https://imgur.com/uuwMN7B
0
0smic
12-13-2016, 01:25 AM #4

Sorry about that. Below is the system information and the two screenshots. The image upload issue seems resolved; the links should function properly now.
https://imgur.com/SfVzGF3 View: https://imgur.com/SfVzGF3
https://imgur.com/uuwMN7B View: https://imgur.com/uuwMN7B

B
baconman565
Member
207
12-13-2016, 01:40 AM
#5
The file system is damaged and needs a replacement 2TB drive for storing recovered information. After acquiring the new drive, employ data recovery tools to retrieve lost files. I've successfully used getdataback; its free version lets you verify potential recoveries, though the full version isn't free.
https://www.runtime.org/data-recovery-products.htm
If preserving E: drive data isn't a priority, simply format it—it will be ready but empty.
B
baconman565
12-13-2016, 01:40 AM #5

The file system is damaged and needs a replacement 2TB drive for storing recovered information. After acquiring the new drive, employ data recovery tools to retrieve lost files. I've successfully used getdataback; its free version lets you verify potential recoveries, though the full version isn't free.
https://www.runtime.org/data-recovery-products.htm
If preserving E: drive data isn't a priority, simply format it—it will be ready but empty.

P
Platingold
Member
63
12-13-2016, 02:16 AM
#6
Also consider checking the health of your drives. Use HDtune (health section). Display screenshots.
P
Platingold
12-13-2016, 02:16 AM #6

Also consider checking the health of your drives. Use HDtune (health section). Display screenshots.

3
3gilad3
Senior Member
735
12-14-2016, 06:00 AM
#7
I really appreciate your confidence, as it motivates me to proceed. If I use the free version of getdataback, which drive should I scan? I believe it's the D drive, though I'm not certain. The same applies if I choose to format. sfc /scannow indicated files were corrupted but fixed; chkdsk confirmed everything was fine. Is HDtune still necessary before using getdataback?
3
3gilad3
12-14-2016, 06:00 AM #7

I really appreciate your confidence, as it motivates me to proceed. If I use the free version of getdataback, which drive should I scan? I believe it's the D drive, though I'm not certain. The same applies if I choose to format. sfc /scannow indicated files were corrupted but fixed; chkdsk confirmed everything was fine. Is HDtune still necessary before using getdataback?

L
LeCuriousFox
Member
227
12-14-2016, 06:52 AM
#8
Drive with a broken file system on /data not reachable.
Make an educated assumption...
TLDR - Drive E is the issue; HDtune will indicate physical damage.
Thus, it's either in good condition or damaged and needs replacement.
L
LeCuriousFox
12-14-2016, 06:52 AM #8

Drive with a broken file system on /data not reachable.
Make an educated assumption...
TLDR - Drive E is the issue; HDtune will indicate physical damage.
Thus, it's either in good condition or damaged and needs replacement.

L
Lenicord
Junior Member
41
12-18-2016, 08:47 PM
#9
Well, this could clarify a few points. The scan might be necessary. HDTune indicated several damaged sectors, with 7.8% affected after 50 minutes. The uneven distribution of damage could account for the differences in data availability across the drive.
L
Lenicord
12-18-2016, 08:47 PM #9

Well, this could clarify a few points. The scan might be necessary. HDTune indicated several damaged sectors, with 7.8% affected after 50 minutes. The uneven distribution of damage could account for the differences in data availability across the drive.

A
aguzz123123
Senior Member
599
12-23-2016, 10:25 AM
#10
Ekhm... it looks really bad. Could you also share a screenshot from HDtune in the health section? Also, please verify with Samsung Magician. The Crucial MX500 seems like a solid option. It appears they might have stopped making this model, but it's still available.
A
aguzz123123
12-23-2016, 10:25 AM #10

Ekhm... it looks really bad. Could you also share a screenshot from HDtune in the health section? Also, please verify with Samsung Magician. The Crucial MX500 seems like a solid option. It appears they might have stopped making this model, but it's still available.

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