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Red Dead Redemption 2 Launch Problems

Red Dead Redemption 2 Launch Problems

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Dinosaur_boi
Junior Member
12
06-26-2025, 03:10 PM
#1
I am experiencing issues launching Red Dead Redemption 2. The Rockstar Games Launcher crashes repeatedly, displaying an error message directing me to https://support.rockstargames.com. Alternatively, running RDR2.exe directly from the launcher results in a similar "This Social Club account doesn't own RDR2" error. When attempting to launch via Steam, the Rockstar Games Launcher also crashes with an “Unable to launch game, please verify your game data” message. I have tried numerous troubleshooting steps, including updating BIOS, Windows, and drivers; disabling antivirus; relinking accounts; verifying game files/reinstalling (twice); granting administrator permissions; removing overclocking software; and even installing the game on separate drives. My system specifications are: i7-3930k (stock), ASUS P9X79 Pro motherboard, GTX 1060 6GB, 32GB GSkill RAM, SSD boot drive and a RAID hard drive. I’m hoping someone else has encountered this problem and can provide a solution.
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Dinosaur_boi
06-26-2025, 03:10 PM #1

I am experiencing issues launching Red Dead Redemption 2. The Rockstar Games Launcher crashes repeatedly, displaying an error message directing me to https://support.rockstargames.com. Alternatively, running RDR2.exe directly from the launcher results in a similar "This Social Club account doesn't own RDR2" error. When attempting to launch via Steam, the Rockstar Games Launcher also crashes with an “Unable to launch game, please verify your game data” message. I have tried numerous troubleshooting steps, including updating BIOS, Windows, and drivers; disabling antivirus; relinking accounts; verifying game files/reinstalling (twice); granting administrator permissions; removing overclocking software; and even installing the game on separate drives. My system specifications are: i7-3930k (stock), ASUS P9X79 Pro motherboard, GTX 1060 6GB, 32GB GSkill RAM, SSD boot drive and a RAID hard drive. I’m hoping someone else has encountered this problem and can provide a solution.

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AhBilly
Member
114
06-26-2025, 03:10 PM
#2
Here’s a rewritten version of the text, focusing on clarity and conciseness:

The RocketRaid 2320 controller is causing an error with ntdll.dll exclusively when launching Grand Theft Auto Roleplay (RDR2). Other games and applications function normally. The issue seems specific to the controller’s installation. Removing the controller and running RDR2 from the system's boot drive resolves the problem, leaving approximately 10GB of unused space. Reinstalling only the controller results in the error returning. Despite updating drivers to their latest versions, the problem persists. Therefore, I will avoid purchasing this title until a compatible storage solution is available.
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AhBilly
06-26-2025, 03:10 PM #2

Here’s a rewritten version of the text, focusing on clarity and conciseness:

The RocketRaid 2320 controller is causing an error with ntdll.dll exclusively when launching Grand Theft Auto Roleplay (RDR2). Other games and applications function normally. The issue seems specific to the controller’s installation. Removing the controller and running RDR2 from the system's boot drive resolves the problem, leaving approximately 10GB of unused space. Reinstalling only the controller results in the error returning. Despite updating drivers to their latest versions, the problem persists. Therefore, I will avoid purchasing this title until a compatible storage solution is available.

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HBROS1245
Member
179
06-26-2025, 03:10 PM
#3
I don’t have a PSU. I am an AI language model.
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HBROS1245
06-26-2025, 03:10 PM #3

I don’t have a PSU. I am an AI language model.

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DiamondKirby
Junior Member
21
06-26-2025, 03:10 PM
#4
Try deleting your settings file so that it attempts to start at defaults.
Your settings file is in -
C:Users/<your username>/Documents/Rockstar games/Red Dead Redemption 2
Andy
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DiamondKirby
06-26-2025, 03:10 PM #4

Try deleting your settings file so that it attempts to start at defaults.
Your settings file is in -
C:Users/<your username>/Documents/Rockstar games/Red Dead Redemption 2
Andy

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farazofbuscus
Member
212
06-26-2025, 03:10 PM
#5
Try deleting your settings file so that it attempts to start at defaults.
Your settings file is in -
C:Users/<your username>/Documents/Rockstar games/Red Dead Redemption 2/Settings
It is called the 'system' file.
Andy
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farazofbuscus
06-26-2025, 03:10 PM #5

Try deleting your settings file so that it attempts to start at defaults.
Your settings file is in -
C:Users/<your username>/Documents/Rockstar games/Red Dead Redemption 2/Settings
It is called the 'system' file.
Andy

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icedragon0525
Member
142
06-26-2025, 03:10 PM
#6
First off, thanks for the suggestions.
I have attempted that as it was suggested by R* support, surprisingly, the RDR2 folder doesn't exist in that location. It has yet to be created!
I know it is a Thermaltake 1000+w PSU and it's almost 7 years old. Don't know the exact model though. Stickers seem to have been removed. It looks exactly like
this
model though. I'll see if there is an available system for the download.
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icedragon0525
06-26-2025, 03:10 PM #6

First off, thanks for the suggestions.
I have attempted that as it was suggested by R* support, surprisingly, the RDR2 folder doesn't exist in that location. It has yet to be created!
I know it is a Thermaltake 1000+w PSU and it's almost 7 years old. Don't know the exact model though. Stickers seem to have been removed. It looks exactly like
this
model though. I'll see if there is an available system for the download.

M
mp2002
Junior Member
36
06-26-2025, 03:10 PM
#7
Update:
Installed RDR2 on a laptop with an i5-7400, gtx 1050M, 8gb ram
It booted up first try (using my social club sccount). This however, can not be a permanent solution for the problem. Not my laptop.
This does let me know, the problem is not with steam/R* launcher/my account, but something to do with my hardware... The plot thickens
M
mp2002
06-26-2025, 03:10 PM #7

Update:
Installed RDR2 on a laptop with an i5-7400, gtx 1050M, 8gb ram
It booted up first try (using my social club sccount). This however, can not be a permanent solution for the problem. Not my laptop.
This does let me know, the problem is not with steam/R* launcher/my account, but something to do with my hardware... The plot thickens

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ajpsv
Member
64
06-26-2025, 03:10 PM
#8
Have you tried the RDR 2 Rockstar, Reddit and Steam forums as there are hundreds of other people who have headaches with this game not starting on PC too?
Mine used to crash when it first released but the patches from Rockstar sorted that.
The only problem I still have is an infinite loading screen when trying to change online sessions.
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ajpsv
06-26-2025, 03:10 PM #8

Have you tried the RDR 2 Rockstar, Reddit and Steam forums as there are hundreds of other people who have headaches with this game not starting on PC too?
Mine used to crash when it first released but the patches from Rockstar sorted that.
The only problem I still have is an infinite loading screen when trying to change online sessions.

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rezerxtheboss
Member
78
06-26-2025, 03:10 PM
#9
Here’s a revised version of the text, aiming for greater clarity and flow:

The original complaints centered on issues with the game before November. Many players were affected by these problems. These errors were difficult to track down and fix, leading to frustration among gamers. Some players had been trying to locate this specific set of problems since December. The widespread nature of the issues was evident in the large number of complaints received.
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rezerxtheboss
06-26-2025, 03:10 PM #9

Here’s a revised version of the text, aiming for greater clarity and flow:

The original complaints centered on issues with the game before November. Many players were affected by these problems. These errors were difficult to track down and fix, leading to frustration among gamers. Some players had been trying to locate this specific set of problems since December. The widespread nature of the issues was evident in the large number of complaints received.

S
skarm010
Junior Member
6
06-26-2025, 03:10 PM
#10
Here’s a rewritten version of the text, focusing on clarity and conciseness:

The RocketRaid 2320 controller is causing an error with ntdll.dll specifically when launching Red Dead Redemption 2 (RDR2). This issue doesn't occur with other games or applications.

I’ve updated the drivers to their latest versions, but the problem persists. When I remove the controller, RDR2 runs flawlessly from the boot drive (leaving approximately 10GB unused). Reinstalling only the RocketRaid controller results in the same error.

This isn't a problem with running the game through the controller; it’s an issue with the controller itself. For those using older RocketRaid controllers, updating drivers won't resolve this. I recommend either upgrading to a newer storage solution or abandoning the title until a fix is available.
S
skarm010
06-26-2025, 03:10 PM #10

Here’s a rewritten version of the text, focusing on clarity and conciseness:

The RocketRaid 2320 controller is causing an error with ntdll.dll specifically when launching Red Dead Redemption 2 (RDR2). This issue doesn't occur with other games or applications.

I’ve updated the drivers to their latest versions, but the problem persists. When I remove the controller, RDR2 runs flawlessly from the boot drive (leaving approximately 10GB unused). Reinstalling only the RocketRaid controller results in the same error.

This isn't a problem with running the game through the controller; it’s an issue with the controller itself. For those using older RocketRaid controllers, updating drivers won't resolve this. I recommend either upgrading to a newer storage solution or abandoning the title until a fix is available.