F5F Stay Refreshed Hardware Desktop Recurring Resets

Recurring Resets

Recurring Resets

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Frankette44
Posting Freak
809
04-18-2020, 08:41 AM
#1
Hello, I've encountered issues with resets for a while and believed I discovered a solution, but they've begun again now. My setup is as follows: CPU – Ryzen 7 3700X, GPU – Sapphire Radon R9 290 VaporX TriX, RAM – 32GB (4x8) G.Skill F4-3200C16-8GVKB. Current storage – Asus Prime B350-Plus, new storage – MSI B550 PRO-VHD, power supply – BeQuiet SU7 500W. Operating system – Windows 10 Pro.

The problem is that my PC randomly crashes and restarts without any BSOD or login attempts. The restart patterns differ slightly: sometimes it restarts instantly, other times it takes a few minutes and then becomes unresponsive to the power/reset button. It may need a hard reset on the PSU, after which it won’t respond to the power button for about 10 minutes before booting again. Windows Event Viewer records two events after each restart: a Critical Error (Kernel-Power, ID 41) and Information (Kernel-Power, ID 172). There’s no consistent pattern to these resets – sometimes multiple in an hour, other times none for days. They can occur during load, idle, or save energy mode. I haven’t managed to reproduce them consistently, even though the system runs smoothly with Cinebench+Furmark.

I started troubleshooting by reinstalling Windows, resetting the BIOS, running Memtest64, testing single RAM sticks, switching PSU, GPU, and finally buying a new motherboard. The resets stopped after the new board was installed, so I thought that resolved the issue. But now they’re happening again. I’ve tried everything and haven’t been able to confirm the cause. My next thoughts are:

1) Possible faulty CPU (though it worked temporarily with a RAM swap).
2) Another faulty memory module.
3) A problem with the GPU or PSU affecting the memory.
4) Something else entirely.

My plan is to purchase a new CPU to test if that resolves the issue, but I wanted more insight before spending money. Thanks for reading, and please share any ideas that might help.
F
Frankette44
04-18-2020, 08:41 AM #1

Hello, I've encountered issues with resets for a while and believed I discovered a solution, but they've begun again now. My setup is as follows: CPU – Ryzen 7 3700X, GPU – Sapphire Radon R9 290 VaporX TriX, RAM – 32GB (4x8) G.Skill F4-3200C16-8GVKB. Current storage – Asus Prime B350-Plus, new storage – MSI B550 PRO-VHD, power supply – BeQuiet SU7 500W. Operating system – Windows 10 Pro.

The problem is that my PC randomly crashes and restarts without any BSOD or login attempts. The restart patterns differ slightly: sometimes it restarts instantly, other times it takes a few minutes and then becomes unresponsive to the power/reset button. It may need a hard reset on the PSU, after which it won’t respond to the power button for about 10 minutes before booting again. Windows Event Viewer records two events after each restart: a Critical Error (Kernel-Power, ID 41) and Information (Kernel-Power, ID 172). There’s no consistent pattern to these resets – sometimes multiple in an hour, other times none for days. They can occur during load, idle, or save energy mode. I haven’t managed to reproduce them consistently, even though the system runs smoothly with Cinebench+Furmark.

I started troubleshooting by reinstalling Windows, resetting the BIOS, running Memtest64, testing single RAM sticks, switching PSU, GPU, and finally buying a new motherboard. The resets stopped after the new board was installed, so I thought that resolved the issue. But now they’re happening again. I’ve tried everything and haven’t been able to confirm the cause. My next thoughts are:

1) Possible faulty CPU (though it worked temporarily with a RAM swap).
2) Another faulty memory module.
3) A problem with the GPU or PSU affecting the memory.
4) Something else entirely.

My plan is to purchase a new CPU to test if that resolves the issue, but I wanted more insight before spending money. Thanks for reading, and please share any ideas that might help.

T
TheHappyBunny
Junior Member
12
04-18-2020, 01:53 PM
#2
Could be a failing power supply that's deteriorating over time. Perhaps the latest board design is more stable, but the PSU has started showing issues, now affecting the new motherboard.
T
TheHappyBunny
04-18-2020, 01:53 PM #2

Could be a failing power supply that's deteriorating over time. Perhaps the latest board design is more stable, but the PSU has started showing issues, now affecting the new motherboard.

S
saerond
Member
65
04-20-2020, 11:59 AM
#3
I've been keeping the graphics card in good shape. The GPU temps are stable, and I haven't replaced the thermal paste recently—probably it's dried out.
S
saerond
04-20-2020, 11:59 AM #3

I've been keeping the graphics card in good shape. The GPU temps are stable, and I haven't replaced the thermal paste recently—probably it's dried out.

S
SLOgamingLP
Member
220
04-20-2020, 03:26 PM
#4
Possible power delivery problem, insufficient voltage for CPU or RAM causing crashes
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SLOgamingLP
04-20-2020, 03:26 PM #4

Possible power delivery problem, insufficient voltage for CPU or RAM causing crashes