Recover hard drive image restoration
Recover hard drive image restoration
Hello guys, I have had a terrible problem. It is obviously my fault and I wish someone can help me, I am desperate. My Zenbook ux433fn have had some issues and before it went to the technical service I make a backup point with Windows 10 layout and save it on my external HDD, here is a pic of the Back up: https://imgur.com/a/VvbdxMq Well, the guys on the technical service change the OS for another windows 10. Now my pc is back and I tried to restore from the backup but my pc doesn't recognize the backup file, I have it on the desktop and when I go to the control panel -> Security and system -> Select security copy, it just doesn't show anything. I really don't care if when I restore the problems came back because it will have the old OS, that is because the problems didn't even solve with the new OS. Anyway, I lost my thesis in this process and I need it back badly! so badly please help me. There should be a program to mount it or something else i am dying !!! Thank you in advance!
A Windows system restore point records just the app and hardware settings—personal files aren’t saved. Restoring to an earlier point will undo only the app and configuration updates.