F5F Stay Refreshed Hardware Desktop Recently, my computer has begun to shut down or restart unexpectedly?

Recently, my computer has begun to shut down or restart unexpectedly?

Recently, my computer has begun to shut down or restart unexpectedly?

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DaniboyTeam
Junior Member
30
06-11-2023, 11:32 AM
#1
Hello everyone, just wanted to ask.
Over the last couple of days my PC has stopped working suddenly and restarted without warning. I don’t understand what’s wrong. When I check Event Viewer it shows:
"The system has been rebooted without shutting it down first. This error can occur if the system stops responding, crashes, or loses power unexpectedly."

On the first day I played Valorant, the game shut off twice. Now I’m working—opening browsers, watching videos, etc.
Has anyone experienced this before? Do you know a solution? Most searches mention overheating or power supply issues.
My CPU and GPU temperatures are normal (around 40°C), but I’m not sure about the PSU. After turning off the PC, the PSU is still active, fans spin, and there’s no smoke smell.
Please help, it’s really annoying.

Details:
CPU: Ryzen 5 5600G
GPU: GTX 1660 Super
PSU: Fractal Ion 560w Platinum
D
DaniboyTeam
06-11-2023, 11:32 AM #1

Hello everyone, just wanted to ask.
Over the last couple of days my PC has stopped working suddenly and restarted without warning. I don’t understand what’s wrong. When I check Event Viewer it shows:
"The system has been rebooted without shutting it down first. This error can occur if the system stops responding, crashes, or loses power unexpectedly."

On the first day I played Valorant, the game shut off twice. Now I’m working—opening browsers, watching videos, etc.
Has anyone experienced this before? Do you know a solution? Most searches mention overheating or power supply issues.
My CPU and GPU temperatures are normal (around 40°C), but I’m not sure about the PSU. After turning off the PC, the PSU is still active, fans spin, and there’s no smoke smell.
Please help, it’s really annoying.

Details:
CPU: Ryzen 5 5600G
GPU: GTX 1660 Super
PSU: Fractal Ion 560w Platinum

D
DDotty2
Member
223
06-15-2023, 06:50 AM
#2
What is the type of motherboard and its BIOS version?
Which brand and model are the RAMs?
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DDotty2
06-15-2023, 06:50 AM #2

What is the type of motherboard and its BIOS version?
Which brand and model are the RAMs?

S
Sikoraaa
Junior Member
13
06-16-2023, 10:44 PM
#3
MSI B450M-A PRO Max BIOS Version/Date: American Megatrends International, LLC. 3.I0, 27/04/2023
Ram is cubegaming's local brand in my country
S
Sikoraaa
06-16-2023, 10:44 PM #3

MSI B450M-A PRO Max BIOS Version/Date: American Megatrends International, LLC. 3.I0, 27/04/2023
Ram is cubegaming's local brand in my country

L
LamLamGloop
Junior Member
14
06-18-2023, 03:00 PM
#4
I didn't check the RAM, perhaps I should replace it with a better one?
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LamLamGloop
06-18-2023, 03:00 PM #4

I didn't check the RAM, perhaps I should replace it with a better one?

L
lizzard89
Senior Member
707
06-26-2023, 12:19 PM
#5
I also faced a comparable problem with my office computer. The IT staff identified the problem as a defective motherboard. Once it was swapped out, the random restarts ceased. Of course, the fault might lie anywhere in any of the main components such as the motherboard, power supply, RAM, and so on.
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lizzard89
06-26-2023, 12:19 PM #5

I also faced a comparable problem with my office computer. The IT staff identified the problem as a defective motherboard. Once it was swapped out, the random restarts ceased. Of course, the fault might lie anywhere in any of the main components such as the motherboard, power supply, RAM, and so on.

L
LooseDawg
Senior Member
628
06-26-2023, 07:06 PM
#6
There are four updated versions available.
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LooseDawg
06-26-2023, 07:06 PM #6

There are four updated versions available.

B
Beytran70
Junior Member
10
06-27-2023, 01:16 AM
#7
I'll see what I can do, is there another way to update the BIOS without using a flash drive?
B
Beytran70
06-27-2023, 01:16 AM #7

I'll see what I can do, is there another way to update the BIOS without using a flash drive?

H
Heycameron55
Junior Member
38
06-28-2023, 12:05 AM
#8
Yes, but it's not advised. This update comes from MSI Center software inside Windows.
H
Heycameron55
06-28-2023, 12:05 AM #8

Yes, but it's not advised. This update comes from MSI Center software inside Windows.

X
Xotick_Jam
Junior Member
40
06-28-2023, 12:31 AM
#9
I noticed the scanning on MSI Center doesn't show a BIOS update option; only Realtek and AMD chipset are available. Edit
Bios update in advanced mode isn't visible, but I've already installed the latest BIOS. Hope it works. Thanks!
X
Xotick_Jam
06-28-2023, 12:31 AM #9

I noticed the scanning on MSI Center doesn't show a BIOS update option; only Realtek and AMD chipset are available. Edit
Bios update in advanced mode isn't visible, but I've already installed the latest BIOS. Hope it works. Thanks!

K
KlayDog1
Senior Member
685
07-03-2023, 03:51 PM
#10
The issue might be related to the RAM rather than the BIOS update or PC reset.
K
KlayDog1
07-03-2023, 03:51 PM #10

The issue might be related to the RAM rather than the BIOS update or PC reset.

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