F5F Stay Refreshed Software PC Gaming Reason for EA ban unclear

Reason for EA ban unclear

Reason for EA ban unclear

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alexandre33
Junior Member
3
05-09-2016, 06:20 PM
#1
Hello everyone, I wanted to talk about a situation I went through with EA. I haven’t used it much, but everything changed in August 2023 when I got banned from my account without any explanation. I tried appealing, and they quickly reversed the ban. After that, I kept using other games and didn’t really engage with EA. In September of the same year, they banned me again without any reason. I kept appealing, but each time I was told I might have broken the rules. Recently, I even reached out to EA’s support team for answers, but I didn’t get any response. Now, months later, I’m confused—why can’t I access their services anymore? Am I being unfairly banned? I’m not sure if this is normal or if there’s something wrong with my account.
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alexandre33
05-09-2016, 06:20 PM #1

Hello everyone, I wanted to talk about a situation I went through with EA. I haven’t used it much, but everything changed in August 2023 when I got banned from my account without any explanation. I tried appealing, and they quickly reversed the ban. After that, I kept using other games and didn’t really engage with EA. In September of the same year, they banned me again without any reason. I kept appealing, but each time I was told I might have broken the rules. Recently, I even reached out to EA’s support team for answers, but I didn’t get any response. Now, months later, I’m confused—why can’t I access their services anymore? Am I being unfairly banned? I’m not sure if this is normal or if there’s something wrong with my account.

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Coolcoral
Member
162
05-10-2016, 10:15 AM
#2
Essentially, things are going wrong. EA's behavior has become erratic with their banning process, sometimes it looks like a bot is handling it. If you don't get a reply to your first support email, it's likely you're stuck.
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Coolcoral
05-10-2016, 10:15 AM #2

Essentially, things are going wrong. EA's behavior has become erratic with their banning process, sometimes it looks like a bot is handling it. If you don't get a reply to your first support email, it's likely you're stuck.

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Helioshark
Junior Member
18
05-12-2016, 05:39 PM
#3
Account completely suspended—see the EA support page for details. This is exactly what it displays: I understand nothing can be done, just wanted to let you know. Edited March 13, 2024 by TriangleWasTaken
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Helioshark
05-12-2016, 05:39 PM #3

Account completely suspended—see the EA support page for details. This is exactly what it displays: I understand nothing can be done, just wanted to let you know. Edited March 13, 2024 by TriangleWasTaken

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cursino_8
Member
226
05-17-2016, 03:19 AM
#4
A firm such as EA must navigate challenging situations carefully. It needs strong strategies to address issues effectively and maintain stability.
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cursino_8
05-17-2016, 03:19 AM #4

A firm such as EA must navigate challenging situations carefully. It needs strong strategies to address issues effectively and maintain stability.

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dannypl
Member
135
05-18-2016, 01:29 PM
#5
It's been a pattern of being ranked among the worst companies, with multiple bans over the past five years. I haven't played any EA game in about three years yet, but I've still received several bans. Each time it seemed like my account was being flagged for unusual activity, so they opted to ban rather than lock it. Since Titanfall 2, I haven't played any EA titles at all. It's likely I was caught for evading subscription fees or something similar for users using GamePass. I canceled my GamePass after the free trial ended, yet EA access remained active. Clearly, this was interpreted as chargeback fraud.
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dannypl
05-18-2016, 01:29 PM #5

It's been a pattern of being ranked among the worst companies, with multiple bans over the past five years. I haven't played any EA game in about three years yet, but I've still received several bans. Each time it seemed like my account was being flagged for unusual activity, so they opted to ban rather than lock it. Since Titanfall 2, I haven't played any EA titles at all. It's likely I was caught for evading subscription fees or something similar for users using GamePass. I canceled my GamePass after the free trial ended, yet EA access remained active. Clearly, this was interpreted as chargeback fraud.

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Camsell
Member
207
05-18-2016, 02:55 PM
#6
I was just thinking about someone else facing the same scenario but wow, EA really should wake up!
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Camsell
05-18-2016, 02:55 PM #6

I was just thinking about someone else facing the same scenario but wow, EA really should wake up!

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RageRauken
Junior Member
42
05-25-2016, 04:46 PM
#7
It was HP, then EA, and then Windy... I enjoyed the Windy menu a lot... Oh well...
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RageRauken
05-25-2016, 04:46 PM #7

It was HP, then EA, and then Windy... I enjoyed the Windy menu a lot... Oh well...

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Wolfyyy_
Senior Member
358
05-26-2016, 01:02 AM
#8
That's worth noting. I've tried two gamepass trials and used EA access without getting banned, but it seems to vary by platform. I was only on PC, not a console, and used the Xbox app. It's possible that canceling early could lead to full enrollment, but without a linked credit card it might not work, possibly triggering payment issues. It's all speculation about EA's reliability.
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Wolfyyy_
05-26-2016, 01:02 AM #8

That's worth noting. I've tried two gamepass trials and used EA access without getting banned, but it seems to vary by platform. I was only on PC, not a console, and used the Xbox app. It's possible that canceling early could lead to full enrollment, but without a linked credit card it might not work, possibly triggering payment issues. It's all speculation about EA's reliability.

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Malv3ir0_
Member
207
05-27-2016, 03:42 AM
#9
Prioritize reducing expenses while boosting returns for investors
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Malv3ir0_
05-27-2016, 03:42 AM #9

Prioritize reducing expenses while boosting returns for investors

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Krumbzz
Junior Member
18
05-28-2016, 03:56 AM
#10
No valid card was found and it was canceled the day prior. Availability varies among users.
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Krumbzz
05-28-2016, 03:56 AM #10

No valid card was found and it was canceled the day prior. Availability varies among users.

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