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Reaching out to a friend.

Reaching out to a friend.

7
7v0
Member
69
11-25-2023, 11:16 AM
#1
He has modest internet access and is looking for improved performance. He’s using DSL with a fixed modem, experiencing 60-80 ping during normal play but significant lag during high usage like streaming or online gaming. The problem worsens with background activities such as Netflix. I suggested switching to a mobile hotspot, but it still shows inconsistent speeds—often around 30-50 ping in games, spiking up to hundreds. Connecting his phone directly to the PC helped somewhat. Several options are available, including Ethernet connections or services like Starlink, though managing latency spikes remains challenging. Any suggestions would be appreciated.
7
7v0
11-25-2023, 11:16 AM #1

He has modest internet access and is looking for improved performance. He’s using DSL with a fixed modem, experiencing 60-80 ping during normal play but significant lag during high usage like streaming or online gaming. The problem worsens with background activities such as Netflix. I suggested switching to a mobile hotspot, but it still shows inconsistent speeds—often around 30-50 ping in games, spiking up to hundreds. Connecting his phone directly to the PC helped somewhat. Several options are available, including Ethernet connections or services like Starlink, though managing latency spikes remains challenging. Any suggestions would be appreciated.

S
SarityJr
Member
175
12-01-2023, 05:21 PM
#2
Starlink would be a great option. I previously had a poor VDSL connection that would shut down frequently, but I haven’t experienced any big outages with Starlink except recently.
S
SarityJr
12-01-2023, 05:21 PM #2

Starlink would be a great option. I previously had a poor VDSL connection that would shut down frequently, but I haven’t experienced any big outages with Starlink except recently.

B
Bubblegumicorn
Junior Member
9
12-01-2023, 05:33 PM
#3
The issue lies with the connection or the router itself. Turn off other users' access and connect just one device to test. If performance improves, you'll need a router with correct settings.
B
Bubblegumicorn
12-01-2023, 05:33 PM #3

The issue lies with the connection or the router itself. Turn off other users' access and connect just one device to test. If performance improves, you'll need a router with correct settings.

N
Nepeta_Lei
Junior Member
4
12-01-2023, 07:12 PM
#4
Bufferbloat is the probable reason. Frequent issues with DSL modems are typical. Notice high pings when streaming Netflix as clear evidence. Use this check to assess the problem: Bufferbloat Test by Waveform
N
Nepeta_Lei
12-01-2023, 07:12 PM #4

Bufferbloat is the probable reason. Frequent issues with DSL modems are typical. Notice high pings when streaming Netflix as clear evidence. Use this check to assess the problem: Bufferbloat Test by Waveform