Range at 2.4GHz is poor, but 5GHz performs exceptionally well.
Range at 2.4GHz is poor, but 5GHz performs exceptionally well.
Hey everyone, I'm running into a problem that seems to contradict everything I understand about networking. With an ISP router or Netgear Nighthawk connected to the ISP combo, the 2.4GHz range appears extremely weak—less than 20 feet for a usable connection. The 5GHz band, though, can reach at least twice as far or more, but it becomes unstable quickly. I've tested this with several devices and consistently got the same result. It makes me think this might explain why my smart plugs sometimes behave erratically or fail to connect. Also, checking speed tests from Ubiquiti and Ookla shows the 2.4GHz is capped at around 25 Mbps, while the 5GHz can hit 400–450 Mbps easily.
It seems your 2.4GHz network is operating on a very busy channel with weak transmission power. I’d definitely check that out. If you’re using an Android device, PingTools can help assess congestion levels—though I’m not sure how it works for iPhones even though I own one.
Previously available in the app’s interface, the route to select a channel has been eliminated—there’s no longer an "auto" option. A dedicated Xfinity forum discusses why such a feature would be confusing. I own a Netgear router that could allow some customization for 2.4 GHz signals. The full edit of Wi-Fi settings in the app now handles passwords, network names, and even separate 2.4 and 5 GHz bands. At the end of my contract, I’m considering switching to Verizon for symmetrical speeds or opting for Tmobile home internet because there’s a Tmobile tower close to my place.
It's $15 now instead of $30 roughly, because we handled it before they changed their confusing approach.
Previously I saw the FCC reviewing these limits. They’re accepting feedback. I submitted one. It’s not guaranteeing any outcome, but there might be. For us, the plan is $25 for the gateway and $30 otherwise. We don’t use unlimited data since it would push our monthly cost past $100, which is unrealistic.
I live in the Northeast and Verizon’s presence helps Comcast avoid data limits to remain competitive. My internet setup costs $15 a month for a modem rental, and I use the Stream app so I don’t need a TV box, which adds another $20 a month.