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Random shutdowns

Random shutdowns

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Ninjas_R_OP
Senior Member
743
12-07-2023, 03:08 PM
#1
Hey there, friends. I usually chat only when things go wrong. Lately I've noticed some unexpected shutdowns over the last couple of days. Full fans stop working, but after turning off the system it tries to restart but keeps failing. It repeats this cycle a few times before giving up completely, though it still powers on enough for my LED RAM and motherboard to activate.

Symptoms: I ran a log on OpenhardwareMonitor to look for clues, but nothing unusual appeared. Temperatures are normal on all components. I’m not super familiar with the readings, but there wasn’t a big spike during shutdowns. In Event Viewer, I saw a critical "kernal power" event when it tried to boot again, and my motherboard lights up in a sequence—CPU, DRAM, VGA, Boot—but only the CPU lights during these failed attempts.

Troubleshooting steps: I checked for Windows updates, used Ccleaner, scanned for malware, updated GPU drivers, rechecked cable connections, reseated RAM and GPU, replaced thermal paste on the CPU. Still no clear solution.

What’s going on? Any ideas or next steps you’d suggest?
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Ninjas_R_OP
12-07-2023, 03:08 PM #1

Hey there, friends. I usually chat only when things go wrong. Lately I've noticed some unexpected shutdowns over the last couple of days. Full fans stop working, but after turning off the system it tries to restart but keeps failing. It repeats this cycle a few times before giving up completely, though it still powers on enough for my LED RAM and motherboard to activate.

Symptoms: I ran a log on OpenhardwareMonitor to look for clues, but nothing unusual appeared. Temperatures are normal on all components. I’m not super familiar with the readings, but there wasn’t a big spike during shutdowns. In Event Viewer, I saw a critical "kernal power" event when it tried to boot again, and my motherboard lights up in a sequence—CPU, DRAM, VGA, Boot—but only the CPU lights during these failed attempts.

Troubleshooting steps: I checked for Windows updates, used Ccleaner, scanned for malware, updated GPU drivers, rechecked cable connections, reseated RAM and GPU, replaced thermal paste on the CPU. Still no clear solution.

What’s going on? Any ideas or next steps you’d suggest?

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vdpdarko
Junior Member
30
12-11-2023, 01:02 PM
#2
It usually looks like a PSU OCP issue, but you should have sufficient power supply. There are a few major space heater parts, possibly causing delays—maybe a cooling-related problem. Do the error logs provide any details?
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vdpdarko
12-11-2023, 01:02 PM #2

It usually looks like a PSU OCP issue, but you should have sufficient power supply. There are a few major space heater parts, possibly causing delays—maybe a cooling-related problem. Do the error logs provide any details?

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MertHD
Member
57
12-12-2023, 02:36 PM
#3
The maximum temperature recorded on the CPU log is 39°C across all cores. Is that considered excessive? The PSU appears to be fairly old, having been installed around 2014. The following issues are logged under kernel power events: an error related to setting traits on Provider with code 8444a4fb-d8d3-4f38-84f8-89960a1ef12f. Error code 0xC0000001 indicates the system unexpectedly shut down at 10:21:02 PM on December 15, 2022. The processor speed in group 0 (16, 17, 18, 19) is being restricted by system firmware. It has been operating at reduced performance for 71 seconds since the last report.
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MertHD
12-12-2023, 02:36 PM #3

The maximum temperature recorded on the CPU log is 39°C across all cores. Is that considered excessive? The PSU appears to be fairly old, having been installed around 2014. The following issues are logged under kernel power events: an error related to setting traits on Provider with code 8444a4fb-d8d3-4f38-84f8-89960a1ef12f. Error code 0xC0000001 indicates the system unexpectedly shut down at 10:21:02 PM on December 15, 2022. The processor speed in group 0 (16, 17, 18, 19) is being restricted by system firmware. It has been operating at reduced performance for 71 seconds since the last report.

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Lucylee06
Junior Member
43
12-13-2023, 02:10 PM
#4
That’s quite low. It sounds like they’re asking if your system is running in a loop. There’s a test... Haha… Prime95 and Furmark are classic old-school stress programs. They’ll push your CPU (for Prime95) or GPU (for Furmark) to their limits, as far as possible. These were once used for serious stress testing. Now they’re not great benchmarks anymore, but they’re good for consuming power and generating heat. If you run them and they crash, it might give you some useful info. For Furmark, since it mainly uses CPU with minimal GPU use, and vice versa, they can help spot bugs that rely on specific hardware.
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Lucylee06
12-13-2023, 02:10 PM #4

That’s quite low. It sounds like they’re asking if your system is running in a loop. There’s a test... Haha… Prime95 and Furmark are classic old-school stress programs. They’ll push your CPU (for Prime95) or GPU (for Furmark) to their limits, as far as possible. These were once used for serious stress testing. Now they’re not great benchmarks anymore, but they’re good for consuming power and generating heat. If you run them and they crash, it might give you some useful info. For Furmark, since it mainly uses CPU with minimal GPU use, and vice versa, they can help spot bugs that rely on specific hardware.

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Bloodbath538
Member
127
12-18-2023, 01:38 PM
#5
the 39 was merely engaging in a card game plus whatever I was doing on chrome, and the shutdowns didn’t seem to link with stress in any way I noticed. i did a few tests in aida64 but none triggered a shutdown. for cooling, i’m using an nh-d15 which works fine but isn’t anything extreme.
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Bloodbath538
12-18-2023, 01:38 PM #5

the 39 was merely engaging in a card game plus whatever I was doing on chrome, and the shutdowns didn’t seem to link with stress in any way I noticed. i did a few tests in aida64 but none triggered a shutdown. for cooling, i’m using an nh-d15 which works fine but isn’t anything extreme.

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SillyDragon
Senior Member
586
01-02-2024, 06:59 AM
#6
Only 68 cubic feet for CPU cooling—this indicates a potential overheating issue. Begin by checking the BIOS settings and adjusting the CPU fan speed to 100% at 60°C. Also, verify the condition of your power supply unit.
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SillyDragon
01-02-2024, 06:59 AM #6

Only 68 cubic feet for CPU cooling—this indicates a potential overheating issue. Begin by checking the BIOS settings and adjusting the CPU fan speed to 100% at 60°C. Also, verify the condition of your power supply unit.

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hrgriff
Senior Member
573
01-13-2024, 06:48 PM
#7
The cooler was most recently taken off the CPU.
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hrgriff
01-13-2024, 06:48 PM #7

The cooler was most recently taken off the CPU.

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cutiecrafter46
Junior Member
3
01-20-2024, 03:21 AM
#8
Where did you obtain the value of 68cfm?
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cutiecrafter46
01-20-2024, 03:21 AM #8

Where did you obtain the value of 68cfm?

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SrUrsoo
Member
171
01-20-2024, 06:59 AM
#9
Likely because of checking your cooler, a very overclocked 12700k can generate a lot of heat. That’s why I inquired about temperatures. It’s possible the cooling solution works but you’re pushing it too hard. Do you own any overclocked builds? If yes, it could simply be an unstable overclock. A 12700 without overclocking is actually under 100 watts. The real-world specs for 12700 are around 65 watts. Adding a k cooler usually raises heat output by about 20%. I had incorrect information and purchased the wrong board. I realized I didn’t need any overclocking since it didn’t affect my frame rate. Smooth performance without noticeable difference between fps settings. Updated December 16, 2022 by Bombastinator
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SrUrsoo
01-20-2024, 06:59 AM #9

Likely because of checking your cooler, a very overclocked 12700k can generate a lot of heat. That’s why I inquired about temperatures. It’s possible the cooling solution works but you’re pushing it too hard. Do you own any overclocked builds? If yes, it could simply be an unstable overclock. A 12700 without overclocking is actually under 100 watts. The real-world specs for 12700 are around 65 watts. Adding a k cooler usually raises heat output by about 20%. I had incorrect information and purchased the wrong board. I realized I didn’t need any overclocking since it didn’t affect my frame rate. Smooth performance without noticeable difference between fps settings. Updated December 16, 2022 by Bombastinator

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Wqmb
Member
137
01-28-2024, 04:58 AM
#10
I haven't over clocked at all, and there's no evidence its running hot.
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Wqmb
01-28-2024, 04:58 AM #10

I haven't over clocked at all, and there's no evidence its running hot.

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