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Random BSOD

Random BSOD

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Qandii
Member
233
02-09-2019, 11:22 PM
#1
My PC has been experiencing random blue screens since I rebuilt it in early 2020. I ran MemTest86 four times with no issues. Windows was reinstalled several times, and I’ve ensured the latest drivers are installed. The BIOS is up to date. It appears to crash while playing videos on Chrome most of the time, but also during other tasks and less frequently while gaming. Chrome tends to crash often as well. Assistance in identifying the cause would be greatly appreciated. Below are some of the error codes I’ve observed.
BAD_POOL_CALLER
STATUS_STACK_BUFFER_OVERRUN
STATUS_ACCESS_VIOLATION – Chrome’s favorite
DPC_WATCHDOG_VIOLATION
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED
KERNEL_SECURITY_CHECK_FAILURE
KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
For reference, here’s a link to some mini dumps: https://www.mediafire.com/file/342trxgm8...s.zip/file
Hardware details:
CPU: AMD Ryzen 5 3600X
Memory: Corsair LPX 32GB (2x16GB) 3200MHz C16 DDR4 (CMK32GX4M2B3200C16)
GPU: ZOTAC GeForce GTX 1660 Super (ZT-T16620F-10L)
Storage: Samsung 860 EVO 500GB (MZ-76E500B/AM) Primary
HDD: WD Blue 1TB Secondary
Q
Qandii
02-09-2019, 11:22 PM #1

My PC has been experiencing random blue screens since I rebuilt it in early 2020. I ran MemTest86 four times with no issues. Windows was reinstalled several times, and I’ve ensured the latest drivers are installed. The BIOS is up to date. It appears to crash while playing videos on Chrome most of the time, but also during other tasks and less frequently while gaming. Chrome tends to crash often as well. Assistance in identifying the cause would be greatly appreciated. Below are some of the error codes I’ve observed.
BAD_POOL_CALLER
STATUS_STACK_BUFFER_OVERRUN
STATUS_ACCESS_VIOLATION – Chrome’s favorite
DPC_WATCHDOG_VIOLATION
APC_INDEX_MISMATCH
KMODE_EXCEPTION_NOT_HANDLED
KERNEL_SECURITY_CHECK_FAILURE
KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE
For reference, here’s a link to some mini dumps: https://www.mediafire.com/file/342trxgm8...s.zip/file
Hardware details:
CPU: AMD Ryzen 5 3600X
Memory: Corsair LPX 32GB (2x16GB) 3200MHz C16 DDR4 (CMK32GX4M2B3200C16)
GPU: ZOTAC GeForce GTX 1660 Super (ZT-T16620F-10L)
Storage: Samsung 860 EVO 500GB (MZ-76E500B/AM) Primary
HDD: WD Blue 1TB Secondary

C
CyberCat12
Member
72
02-09-2019, 11:58 PM
#2
Have you launched Command Prompt with admin privileges, executed sfc /scannow, and pressed enter? What about your drivers? Are they current? The GPU, any network cards? I’d suggest testing by leaving one RAM module at a time to see if the issue persists. If it occurs on a particular stick, remove that one and replace it.
C
CyberCat12
02-09-2019, 11:58 PM #2

Have you launched Command Prompt with admin privileges, executed sfc /scannow, and pressed enter? What about your drivers? Are they current? The GPU, any network cards? I’d suggest testing by leaving one RAM module at a time to see if the issue persists. If it occurs on a particular stick, remove that one and replace it.

U
umizou1393
Senior Member
253
02-11-2019, 05:15 PM
#3
Completed a scan with sfc, detected corrupt files and fixed them. The GPU driver is now Game Ready Driver 528.24. All other drivers are the latest versions available on the MSI website.
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umizou1393
02-11-2019, 05:15 PM #3

Completed a scan with sfc, detected corrupt files and fixed them. The GPU driver is now Game Ready Driver 528.24. All other drivers are the latest versions available on the MSI website.

S
SergioPW
Member
206
02-11-2019, 06:59 PM
#4
Does the system continue to crash even after fixing the system files? If so, and your drivers are up to date, it probably points to a hardware problem. I recommend waiting to check further before making any hardware changes.
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SergioPW
02-11-2019, 06:59 PM #4

Does the system continue to crash even after fixing the system files? If so, and your drivers are up to date, it probably points to a hardware problem. I recommend waiting to check further before making any hardware changes.

D
deathhawk666
Junior Member
43
02-12-2019, 01:00 AM
#5
I examined each bugcheck memory dump. Overall, I recommend removing the NVIDIA Shadow Play software first, then review the list below for additional clues to apply fixes.
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deathhawk666
02-12-2019, 01:00 AM #5

I examined each bugcheck memory dump. Overall, I recommend removing the NVIDIA Shadow Play software first, then review the list below for additional clues to apply fixes.

Z
ZeruGames
Member
85
02-14-2019, 01:39 AM
#6
I followed your advice and the issue hasn't blue screened, though chrome still crashes occasionally. I believe the extensions might be responsible. Thanks for the assistance.
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ZeruGames
02-14-2019, 01:39 AM #6

I followed your advice and the issue hasn't blue screened, though chrome still crashes occasionally. I believe the extensions might be responsible. Thanks for the assistance.

Z
zLegendPvP_
Junior Member
10
02-17-2019, 09:21 PM
#7
It was indeed, but what johnbl suggested appears to be effective.
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zLegendPvP_
02-17-2019, 09:21 PM #7

It was indeed, but what johnbl suggested appears to be effective.

Q
Qandii
Member
233
02-17-2019, 11:11 PM
#8
Latest update: continues to crash and display bluescreens regularly. Starting a new PC.
Q
Qandii
02-17-2019, 11:11 PM #8

Latest update: continues to crash and display bluescreens regularly. Starting a new PC.

S
svenneke100
Member
64
02-22-2019, 12:32 PM
#9
Posted a new discussion regarding this matter.
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svenneke100
02-22-2019, 12:32 PM #9

Posted a new discussion regarding this matter.

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fujiyao1961
Junior Member
17
02-22-2019, 01:56 PM
#10
I didn't purchase a new computer, so I couldn't afford it. Instead, I upgraded the motherboard to an ASRock B550M PRO4.
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fujiyao1961
02-22-2019, 01:56 PM #10

I didn't purchase a new computer, so I couldn't afford it. Instead, I upgraded the motherboard to an ASRock B550M PRO4.