F5F Stay Refreshed Hardware Desktop Ram placed in either of B slots fails to start

Ram placed in either of B slots fails to start

Ram placed in either of B slots fails to start

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Jazz_Lee123
Junior Member
14
08-01-2019, 08:43 AM
#1
I can use them in slot 'a', but placing either in slot 'b' causes the issue. G.Skill Ripjaws 32GB (2 x 16GB) DDR4-3600 PC4-28800 CL16 Dual Channel Desktop Memory Kit F4-3600C16D-32GVKC is compatible with my motherboard. I notice it stays yellow, indicating a DRAM problem. It remains that way forever (even with fans at full speed), unless I press the power button for a while. I’ve checked all possible orientations and settings. The CPU is still on, but the fan stays too tight. I loosened it and still can’t fix it. I have the latest BIOS (version 1405, which is tough). Updating it did let me boost RAM speeds. It seems the system defaults to 2133 instead of 3600. I’ve lowered the RAM speed to test and put one in slot 'b'. I thought maybe the M.2 slot location matters. Both options seem problematic. Any suggestions or theories? Check these forums: https://community.amd.com/thread/243732 and https://forum-en.msi.com/index.php?topic=266661.0 msi board tho
J
Jazz_Lee123
08-01-2019, 08:43 AM #1

I can use them in slot 'a', but placing either in slot 'b' causes the issue. G.Skill Ripjaws 32GB (2 x 16GB) DDR4-3600 PC4-28800 CL16 Dual Channel Desktop Memory Kit F4-3600C16D-32GVKC is compatible with my motherboard. I notice it stays yellow, indicating a DRAM problem. It remains that way forever (even with fans at full speed), unless I press the power button for a while. I’ve checked all possible orientations and settings. The CPU is still on, but the fan stays too tight. I loosened it and still can’t fix it. I have the latest BIOS (version 1405, which is tough). Updating it did let me boost RAM speeds. It seems the system defaults to 2133 instead of 3600. I’ve lowered the RAM speed to test and put one in slot 'b'. I thought maybe the M.2 slot location matters. Both options seem problematic. Any suggestions or theories? Check these forums: https://community.amd.com/thread/243732 and https://forum-en.msi.com/index.php?topic=266661.0 msi board tho

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xXSuperNovaXx
Posting Freak
811
08-02-2019, 06:02 PM
#2
Dual channel RAM must be placed in DIMM A2 and B2, while 2133Mhz speeds may lead to compatibility problems since AMD and RAM are quite sensitive to such details.
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xXSuperNovaXx
08-02-2019, 06:02 PM #2

Dual channel RAM must be placed in DIMM A2 and B2, while 2133Mhz speeds may lead to compatibility problems since AMD and RAM are quite sensitive to such details.

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TavrosNitram
Junior Member
17
08-03-2019, 06:49 AM
#3
They need adjustment, but adding one to either setting won’t resolve the issue (it keeps freezing on the dram problem). When I adjusted the DOCP profile to 3600, everything displayed correctly across platforms, except the main BIOS screen which still shows G-skill with 16384MB at 2133MHz. Not sure if that’s significant. Even when I switched to the advanced tab in the main menu, the speed listed was 3600. Perhaps this is how the system identifies RAM? Also, setting it specifically to 2133MHz with DOCP should work fine in both the A slots and the main configuration.
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TavrosNitram
08-03-2019, 06:49 AM #3

They need adjustment, but adding one to either setting won’t resolve the issue (it keeps freezing on the dram problem). When I adjusted the DOCP profile to 3600, everything displayed correctly across platforms, except the main BIOS screen which still shows G-skill with 16384MB at 2133MHz. Not sure if that’s significant. Even when I switched to the advanced tab in the main menu, the speed listed was 3600. Perhaps this is how the system identifies RAM? Also, setting it specifically to 2133MHz with DOCP should work fine in both the A slots and the main configuration.

W
Wellxam56
Member
61
08-03-2019, 10:49 PM
#4
Reviewed the thread you referenced. It offered a viable approach. Your system already has the same BIOS installed at version v1405. You might attempt a modified version with a 50% success probability. Either it will succeed or fail. Power down completely, clearing the CMOS. Insert the stick into slot A1, load the new BIOS, apply all defaults except restart. After flashing, enter BIOS via F1, configure defaults, power off, and reset CMOS. Before turning it back on, place both memory sticks in slots A2 and B2 and hope for the best.
W
Wellxam56
08-03-2019, 10:49 PM #4

Reviewed the thread you referenced. It offered a viable approach. Your system already has the same BIOS installed at version v1405. You might attempt a modified version with a 50% success probability. Either it will succeed or fail. Power down completely, clearing the CMOS. Insert the stick into slot A1, load the new BIOS, apply all defaults except restart. After flashing, enter BIOS via F1, configure defaults, power off, and reset CMOS. Before turning it back on, place both memory sticks in slots A2 and B2 and hope for the best.

B
Balguren
Junior Member
45
08-10-2019, 07:37 PM
#5
For any reason it prevents me from easily updating via USB or SSD files, always showing 'Selected file is not a proper BIOS!' The manual says changing the name to tgx570pw doesn’t help. When I download through the internet setting in EZ Update it reports 'up to date'—that’s how I updated before. Someone mentioned on page 8 that ddr4-3600 isn’t listed for Gen 3, but I’m not sure if that really matters since it’s on the qualified list. I’ve heard others who rebuilt their systems managed to fix it. I tried doing that outside the case and still faced the same issue.
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Balguren
08-10-2019, 07:37 PM #5

For any reason it prevents me from easily updating via USB or SSD files, always showing 'Selected file is not a proper BIOS!' The manual says changing the name to tgx570pw doesn’t help. When I download through the internet setting in EZ Update it reports 'up to date'—that’s how I updated before. Someone mentioned on page 8 that ddr4-3600 isn’t listed for Gen 3, but I’m not sure if that really matters since it’s on the qualified list. I’ve heard others who rebuilt their systems managed to fix it. I tried doing that outside the case and still faced the same issue.

H
HunterIV4
Member
59
08-11-2019, 02:50 AM
#6
In the update guidelines, you'll notice the need to modify the BIOS file name when connecting via USB.
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HunterIV4
08-11-2019, 02:50 AM #6

In the update guidelines, you'll notice the need to modify the BIOS file name when connecting via USB.

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SimpleBuilder
Member
134
08-11-2019, 03:55 AM
#7
I managed to fix it and got a gigabyte x570 Aorus Elite WiFi! It really performed well on the first try—way fewer problems than expected. I even booted from the M.2 drive I had installed on the TUF Gaming MB. On the TUF Gaming X570-Plus WiFi, there were some tough installation issues with Windows; it loaded but kept asking to reinstall drivers. It seems the missing RAM slots and BIOS settings might have been the culprits. I tried rebuilding the CPU, adjusting the heatsink, updating the BIOS, and tweaking timing. It could be something I did that affected it. Updating the BIOS online didn’t help unless I changed the name during installation—maybe I missed a capital letter?
S
SimpleBuilder
08-11-2019, 03:55 AM #7

I managed to fix it and got a gigabyte x570 Aorus Elite WiFi! It really performed well on the first try—way fewer problems than expected. I even booted from the M.2 drive I had installed on the TUF Gaming MB. On the TUF Gaming X570-Plus WiFi, there were some tough installation issues with Windows; it loaded but kept asking to reinstall drivers. It seems the missing RAM slots and BIOS settings might have been the culprits. I tried rebuilding the CPU, adjusting the heatsink, updating the BIOS, and tweaking timing. It could be something I did that affected it. Updating the BIOS online didn’t help unless I changed the name during installation—maybe I missed a capital letter?

I
iHyper
Junior Member
43
08-11-2019, 11:20 AM
#8
I really thought about whether your rig had a Mobo with a dead-on-arrival RAM slot. I’ve generally been happy with Asus boards, but a friend recently got a memory channel die on their Z97 board.
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iHyper
08-11-2019, 11:20 AM #8

I really thought about whether your rig had a Mobo with a dead-on-arrival RAM slot. I’ve generally been happy with Asus boards, but a friend recently got a memory channel die on their Z97 board.