Ram failing ramtest86
Ram failing ramtest86
My RAM has been failing according to ramtest, causing more crashes overall.
Specs: Motherboard MSI B550 Gaming Gen3 (Bios updated to 7B86vPB1), RAM 32GB Gskill DDR4-3200 CL16-18-18-38, two 16GB from the same kit, CPU AMD Ryzen 5 5600x, GPU MSI Ventus 3x GeForce RTX 3060 (OC Edition if necessary), PSU Thermaltake Smart 700W.
I can post updates only when one card isn’t in slot A; after clearing CMOS, testing with a single card either stops posting or keeps failing RAMtest.
I anticipate needing to replace the RAM now, but I want to confirm this with more experienced people before spending close to $100 and to prevent future issues with new cards.
If you need any additional info or suggestions, please let me know.
Thank you!
Welcome to the forums, newcomer!
PSU: Thermaltake Smart 700W
There are several models in the Smart lineup—what model are you using?
I can post updates, but only when my card isn’t in slot a. This might mean the CPU’s memory controller is faulty or one of the RAM sticks is defective. Try removing your processor and RAM onto another functional motherboard with compatible BIOS to check if the problem continues.
I anticipate I’ll have to replace the RAM at this stage, but I’d like to confirm this with more experienced users before spending close to $100 and to prevent recurrence with future cards.
Troubleshooting involves elimination through spare or donor parts. We avoid blaming specific components and don’t recommend relying on parts for diagnosis. Instead, we suggest obtaining parts by borrowing or sharing rather than purchasing them yourself.
So if I understand correctly, it doesn't restart just because a particular stick is in slot A. Would it still work if you swap the other stick into slot A? Or if the problematic stick ends up in another slot than A? And does memtest encounter issues with either stick in any slots? It's uncommon for two RAM sticks to fail simultaneously. If errors appear with both sticks during a single test at the default BIOS configuration (without EXPO), it might point to a motherboard or CPU issue.
I don't have another motherboard that matches my CPU, but I do have an 8GB DDR4 RAM stick that works with the rest of my system. My PSU is the Thermaltake Smart Series 700W, which is listed as the Smart 700W on their website. That looks correct, regardless of the setup. Even if only one stick is used, it will either pass the test or fail to post; having it in slot A will cause a failure.
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For units categorized under E, replace them right away. Without access to parts from friends, family, relatives, or neighbors, the most practical choice is visiting a nearby repair shop to diagnose the issue.
Your RAM should come with a lifetime warranty from g.skil. Reach out to them. If a defect is confirmed or suspected, request a replacement kit and be charged for it. Upon returning the faulty RAM, you'll receive a credit.
It's unlikely two RAM sticks would fail simultaneously, but a motherboard issue could be possible. If you've reinstalled the processor, bent pins might be the cause.
Can you enter BIOS? If yes, proceed there and disable XPO in BIOS then manually add 0.02 volts to the memory. Save/Exit, then run Memtesr64 again. This could be the memory, although it's not common for two sticks to fail at once. More likely it's the memory controller on the chip. The next step is a bit riskier—flash the BIOS to the latest version if everything runs smoothly. Before doing that, I would try borrowing a friend's CPU that works with your board.
No stick works in slot A.
All sticks work in all other slots.
If that's correct look close at slot A make sure there is no crud in the slot.
May be use a Q-tip and some iso and clean the slot.
This would suggest the slot is malfunctioning; rare occurrences but possible. With four RAM slots, the simplest fix is to switch to the remaining two, or a replacement motherboard may be required.