F5F Stay Refreshed Hardware Desktop Questionquestion, help plz

Questionquestion, help plz

Questionquestion, help plz

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WF_Catt
Posting Freak
761
06-16-2023, 08:02 PM
#1
Hey, I understand you're just starting out with building and your PC is acting up. Last night it froze after turning the power off and on again, and now games and other apps run very slowly. In Device Manager it shows integrated graphics from your AMD CPU, but it says the GPU is disabled (Code 22). You're wondering if you should reinstall drivers or do a clean install of Windows, if the GPU is really broken or if you need a new one. Thanks for reaching out and asking for help!
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WF_Catt
06-16-2023, 08:02 PM #1

Hey, I understand you're just starting out with building and your PC is acting up. Last night it froze after turning the power off and on again, and now games and other apps run very slowly. In Device Manager it shows integrated graphics from your AMD CPU, but it says the GPU is disabled (Code 22). You're wondering if you should reinstall drivers or do a clean install of Windows, if the GPU is really broken or if you need a new one. Thanks for reaching out and asking for help!

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DevilDoggy657
Senior Member
530
06-16-2023, 10:36 PM
#2
My PC is starting up on a system that's only a few years old, so it's still quite new. When sharing a troubleshooting thread, it's standard to provide the full specifications of your setup. Please list them clearly, for example: CPU, CPU cooler, motherboard, RAM, SSD/HDD, GPU, power supply, chassis, operating system, monitor, and the current BIOS version for your motherboard. The PSU is also a few years old, right?
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DevilDoggy657
06-16-2023, 10:36 PM #2

My PC is starting up on a system that's only a few years old, so it's still quite new. When sharing a troubleshooting thread, it's standard to provide the full specifications of your setup. Please list them clearly, for example: CPU, CPU cooler, motherboard, RAM, SSD/HDD, GPU, power supply, chassis, operating system, monitor, and the current BIOS version for your motherboard. The PSU is also a few years old, right?

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FenixGrable
Junior Member
3
06-16-2023, 10:53 PM
#3
Sure, just make sure the GPU is properly placed. Remove it, wipe it down, clean the connections carefully, and then put it back in. Let me know if that works.
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FenixGrable
06-16-2023, 10:53 PM #3

Sure, just make sure the GPU is properly placed. Remove it, wipe it down, clean the connections carefully, and then put it back in. Let me know if that works.

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FozMac
Member
97
06-17-2023, 12:02 AM
#4
I don't know if this will work, but my display port is also connected to my GPU, yet it's still using the built-in graphics. It's really strange—it feels like it's not even connected to the motherboard. My specs are a Ryzen 7 9700x, Montech Hyperflow 360 cooler, Gigabyte B650 Gaming X, Gkills DDR5 16bg 2x RAM, Samsung 990 Pro NVME, and my GPU is an AMD Radeon RX 7900 GRE. Please let me know if my specs are missing or outdated—I haven't updated in a while. Thanks again for your help.
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FozMac
06-17-2023, 12:02 AM #4

I don't know if this will work, but my display port is also connected to my GPU, yet it's still using the built-in graphics. It's really strange—it feels like it's not even connected to the motherboard. My specs are a Ryzen 7 9700x, Montech Hyperflow 360 cooler, Gigabyte B650 Gaming X, Gkills DDR5 16bg 2x RAM, Samsung 990 Pro NVME, and my GPU is an AMD Radeon RX 7900 GRE. Please let me know if my specs are missing or outdated—I haven't updated in a while. Thanks again for your help.

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galexygamer3
Member
178
06-17-2023, 01:39 AM
#5
What revision board is this? Look at the lower left corner for the revision number.
Check the BIOS version on the motherboard section using CPU-Z.
Reminder – only official revisions 1.5 and above support Ryzen 7 9700x.
Revision 1.0 to 1.3 models are limited to 7000 series CPUs.
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galexygamer3
06-17-2023, 01:39 AM #5

What revision board is this? Look at the lower left corner for the revision number.
Check the BIOS version on the motherboard section using CPU-Z.
Reminder – only official revisions 1.5 and above support Ryzen 7 9700x.
Revision 1.0 to 1.3 models are limited to 7000 series CPUs.