Question"AMD identified a driver timeout event on your machine."
Question"AMD identified a driver timeout event on your machine."
I’m dealing with a recurring and quite particular GPU problem and would value any advice.
System details:
CPU: Intel Core i5-4570
Motherboard: Fujitsu D3222-A1 (Intel Q87 chipset, PCIe 3.0)
GPU: AMD Radeon RX 560 4GB
RAM: 12 GB DDR3 1600 MHz
Storage: SSD + HDD
OS: Windows 10 x64 (UEFI)
GPU driver: Latest AMD Adrenalin (also tested previous versions)
Description of the issue:
After a cold start, everything functions normally. But when I apply any significant GPU demand—such as streaming in Full HD, starting a game, or running hardware-intensive tasks—the system behaves as follows:
The display freezes briefly before turning completely black.
The GPU driver restarts (appears like a TDR event).
After this brief interruption, the system resumes without a full reboot.
Once this occurs once, performance returns to normal:
Games run smoothly, no crashes, and temperatures stay below 55°C.
Interestingly, if I deliberately induce the crash immediately after booting, the system operates perfectly afterward.
If I wait 5–10 minutes into a game, the crash can happen unpredictably.
What steps have I already attempted?
- Latest AMD drivers + clean installation (DDU)
- Older AMD driver versions
- No overheating concerns
- Windows power plan set to High Performance
I’ve consulted ChatGPT for solutions but haven’t found a resolution yet. I’m seeking guidance and hope you can help. Thank you.
Model, wattage, age, and condition of the original unit are provided. Are there any other connected accessories included?
PSU information:
Model: DPS-250AB-82 A
Power Output: 250W
Age: Approximately 5 years (issue started around one year ago when my PC would crash and require restarting to reactivate the GPU after cleaning and replacing thermal paste)
Condition: Original power supply from the system, not replaced
Additional peripherals: Basic setup only (SSD/HDD, keyboard, mouse)
PSU is highly probable as the cause.
Further details might appear in Reliability History/Monitor and Event Viewer.
You should focus on error codes, warnings, and events recorded just before or during driver timeouts.
Both tools could be detecting issues, though they may not always connect directly to AMD.
Reliability History/Monitor offers a more user-friendly interface, with timeline views that help spot trends.
Event Viewer demands more time and effort to interpret.
Take your time to understand everything.
A rise in different error types often indicates a deteriorating or failing PSU.
= = = =
Consider replacing it with another known functional PSU. You’ll likely need a higher wattage unit (at least 500W) and use only the cables that came with it.
I reviewed the reliability monitor and noticed repeated hardware error records near moments when the screen goes black or the driver times out. I’m unable to provide a screenshot. Currently, I can’t perform testing with a different power supply. If there’s any chance to verify the PSU issue through logs or software alone, please inform me.
I would just examine the logs a bit more. Check dates and times. The reliability history or the monitor’s timeline might reveal a trend. You may search and filter Event Viewer, though it can be difficult and likely requires some experimentation.
If you have a multimeter and understand how to use it (or know someone who does), you can test the PSU to some degree.
A guide on testing a power supply with a multimeter can be found here: https://www.lifewire.com/how-to-manually...er-2626158
This isn’t a complete test since the PSU isn’t under load. Any readings outside the normal range suggest the PSU could be the issue.
Another troubleshooting step: power down, unplug, open the case. Remove dust and debris. Make sure all connectors, cards, RAM, jumpers, and case connections are securely placed. Use a bright flashlight to look for damage signs—such as exposed wires, melted parts, corrosion, or loose screws. You might spot something wrong.
Note: Screenshots can be shared here via imgur (www.imgur.com > green "New post" icon).
Thank you for your patience.
I've attempted this event viewer approach and observed the following:
Log Name: System
Source: Display
Date: 1/3/2026 1:29:35 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-MLOH10M
Description:
Display driver amdwddmg stopped responding and has since recovered.
Event XML details include:
<System><Provider Name="Display">...</Provider Name="Display"/><EventID Qualifiers="0">4101</EventID><Version>0</Version><Level>3</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2026-01-03T11:29:35.6054925Z"/><EventRecordID>52718</EventRecordID><Correlation /><Execution ProcessID="0" ThreadID="0"/><Channel>System</Channel><Computer>DESKTOP-MLOH10M</Computer><Security />
EventData contains: amdwddmg
The Event Viewer log presents some difficulties. It might be possible to improve its usefulness by making adjustments in certain ways. You can explore individual entries for additional information, although whether these are useful depends on what end users expect. Nonetheless, this falls within Microsoft's responsibility, and end users are limited to the features available in the operating system.
Alternative methods exist, such as using PowerShell or third-party tools to extract and analyze the data in different formats. These options could help identify trends and aid troubleshooting more effectively.
From the log entry you shared:
"Display driver amdwddmg stopped responding and has successfully recovered." [My underline]
There seems to be an issue with an AMD driver. A timestamp can be useful if you know what was happening around that time. It might be a faulty or corrupted driver or a misconfigured setting.
Try running "dism" and "sfc /scannow". There could be problematic or corrupt Windows files that are impacting the drivers. This is essentially a general troubleshooting step that often works.
Also, note that you reinstalled AMD drivers via DDU—was this correct?
In any case, uninstalling the drivers directly may help. Check Device Manager for any warning signs (yellow triangles). Then test with only the Windows drivers to see if timeout errors cease and everything functions properly.
I conducted additional tests. After fully uninstalling the AMD driver, the system stabilized and I was able to play FHD videos without any black screen or driver timeout. When installing any AMD driver (including AMD Adrenalin 22.5.1 WHQL), the crash occurred almost instantly, resulting in a black screen and driver reset, even with minimal load like a Telegram video. I ran SFC /scannow and it detected corrupted Windows files, which were repaired successfully. I also tried uninstalling the driver directly from Device Manager and tested using the default display driver — no crashes occurred then. I’m unsure whether the issue is related to the GPU or if the PSU is still the problem.