F5F Stay Refreshed Hardware Desktop Question: Why Are Monitors Not Showing Anything Even When The Computer Is Running?

Question: Why Are Monitors Not Showing Anything Even When The Computer Is Running?

Question: Why Are Monitors Not Showing Anything Even When The Computer Is Running?

K
Kacper_Bored
Senior Member
389
09-22-2024, 08:22 AM
#1
I am using three monitors on my PC and occasionally, while playing specific games, all the screens stop showing. They stay on and the system remains active since I can still hear the game sounds. Games like Genshin Impact and A Plague Tale Requiem are affected. The timing of this problem varies; sometimes it happens after hours of play or very quickly, sometimes within an hour. When it does occur, I can only restart the PC from the case. I have updated and rolled back graphics drivers, checked the BIOS, run antivirus scans, but nothing resolved the issue.

My system details:
Windows 10 Pro 64 bit
ASUS AM4 TUF Gaming X570-Plus (Wi-Fi) ATX Motherboard (BIOS version 4802)
AMD Ryzen 5 3600 6-Core Processor at 3.60 GHz
G.SKILL Aegis 16GB (2 x 8GB) 288-Pin PC RAM DDR4 3200
MSI Nvidia GeForce RTX 3080 OC Edition 10GB GDRR6X 320-Bit
EVGA 650 GA 650W Gold Power Supply
Crucial MX500 1TB 3D NAND SATA 2.5-inch 7mm SSD
ASUS VP2EU monitor
ASUS ROG PG279Q monitor
ASUS VW246 monitor
K
Kacper_Bored
09-22-2024, 08:22 AM #1

I am using three monitors on my PC and occasionally, while playing specific games, all the screens stop showing. They stay on and the system remains active since I can still hear the game sounds. Games like Genshin Impact and A Plague Tale Requiem are affected. The timing of this problem varies; sometimes it happens after hours of play or very quickly, sometimes within an hour. When it does occur, I can only restart the PC from the case. I have updated and rolled back graphics drivers, checked the BIOS, run antivirus scans, but nothing resolved the issue.

My system details:
Windows 10 Pro 64 bit
ASUS AM4 TUF Gaming X570-Plus (Wi-Fi) ATX Motherboard (BIOS version 4802)
AMD Ryzen 5 3600 6-Core Processor at 3.60 GHz
G.SKILL Aegis 16GB (2 x 8GB) 288-Pin PC RAM DDR4 3200
MSI Nvidia GeForce RTX 3080 OC Edition 10GB GDRR6X 320-Bit
EVGA 650 GA 650W Gold Power Supply
Crucial MX500 1TB 3D NAND SATA 2.5-inch 7mm SSD
ASUS VP2EU monitor
ASUS ROG PG279Q monitor
ASUS VW246 monitor

L
LiquidCookies
Junior Member
8
09-22-2024, 08:22 AM
#2
What is the age of the PSU in your setup? Are you using the current BIOS version for your motherboard? Have you reset the CMOS after updating the BIOS to the newest release? Regarding your GPU drivers, did you use DDU to uninstall all drivers and then reinstall them from the latest version on Nvidia's support site?
L
LiquidCookies
09-22-2024, 08:22 AM #2

What is the age of the PSU in your setup? Are you using the current BIOS version for your motherboard? Have you reset the CMOS after updating the BIOS to the newest release? Regarding your GPU drivers, did you use DDU to uninstall all drivers and then reinstall them from the latest version on Nvidia's support site?

9
905xA
Senior Member
667
09-22-2024, 08:22 AM
#3
I purchased the PSU in 2021. The BIOS is currently version 4802 (I recently updated it, and a new version was just released). I don't believe I modified the CMOS at that time. Regarding the GPU, I attempted DDU but it didn't seem to make a difference.
9
905xA
09-22-2024, 08:22 AM #3

I purchased the PSU in 2021. The BIOS is currently version 4802 (I recently updated it, and a new version was just released). I don't believe I modified the CMOS at that time. Regarding the GPU, I attempted DDU but it didn't seem to make a difference.