Question Vivobook X1404VA EB392 - Driver issues
Question Vivobook X1404VA EB392 - Driver issues
I understand this seems confusing, but it still makes sense.
I'm facing a big issue with installing drivers on Win 11 Pro. I can't install any of them!
First, I tried to install the WLAN driver to get internet, and it seems my Intel card is already installed (Device details indicate further steps are needed).
I've checked the official site for all Intel WLAN drivers, but none of them work.
Even the touchpad driver isn't installing properly in Win11—it functions in the BIOS!
What should I do? I'm really unsure where to begin...
Do you have the complete hardware specifications for the laptop and operating system details?
What methods are being applied to install the drivers?
Where can I find the driver download links? (Note: Just because a site mentions "Intel" doesn't guarantee it's the official source.)
What kind of error messages or visual alerts appear during driver installation failures?
(Feel free to capture those error screens and share them via imgur)
Additional information is required.
Welcome to the forums, newcomer!
I would start by checking your laptop's BIOS to determine if an update is needed. Source drivers are available here:
https://www.asus.com/laptops/for-ho...14...me=X1404VA
Then install them in the following sequence:
Chipset; Intel UART, Intel SPI, Intel RST, Intel I2C, Intel GPIO, Intel GNA, Intel DTT, Intel CSME, Intel Chipset
ASUS Precision TouchPad
Audio
Wireless adapters: BT, WiFi
GPU
Make sure to install these drivers using an elevated command, such as right-clicking the installer and selecting Run as Administrator.
Initially, I attempted to install the WLAN driver to establish internet connectivity.
You should install the operating system in offline mode, then manually install all drivers during this period, connect to the internet, and finally run the OS update.
At the bottom of your laptop, you should find a label indicating the manufacturer and model of your wireless adapter. With that information, download the appropriate driver from Asus's support site for your device.
Thank you all for your responses. I'm still unsure about what occurred, but after reinstalling Windows 11 again, everything functioned properly following the update. I only needed to install the WLAN driver, and all other components worked without requiring additional drivers.