Question: USB Unrecognized pop-up Still Appears After Software Fix Procedure
Question: USB Unrecognized pop-up Still Appears After Software Fix Procedure
Hi I have this problem, my PC went fine from almost 4 year and the suddenly some days ago a continuous error message about USB Unrecognized started , I've done all the procedure to fix it inside windows (reinstall USB root, power saving trick, reinstall in place Windows, scannow and other PowerShell things ecc ecc) but nothing seems to fix it, this problem is also present without any USB attached
My configuration is the following:
ASRock B365 Pro 4
I3-9100f
32gb Kingston ran fury x
Nvidia Quadro k600
Samsung 980 nvme
Wd sn750 nvme
Samsung 860 SSD
SanDisk ultra
Also I've seen from usbdeview that the prot switch on and off as connected and is related to USB 14 PORT, I've seen a thread about the same motherboard and USB 14 problem and one user suggesting about some problems relative to Nvidia drivers maybe, so I've a new Amd RX 6600 on my way but I'm scared that is not the problem ( I needed a GPU upgrade anyway)
So this is an audio working PC so I'm pretty bounded to my laptop for work and this Is a bit of a problem
Can anyone suggest something that can help??
You won't find it pretty: MoBo needs to be replaced.
Since you've already cleaned up the installed Win, all likely software problems should be gone. Now focus on hardware concerns. The issue with one USB port on MoBo—where it can't detect what's plugged in—is best resolved by replacing the device.
USB belongs to a separate section of the MoBo chipset, distinct from the PCI bus. It doesn't seem related to PCI or GPU. The PSU's make and model (or part number) is unclear. The PSU appears to be relatively new, possibly purchased new or refurbished. If it's a PSU issue, it would impact all USB ports (+5V rail). MoBo VRM likely manages multiple ports together, so problems would affect several ports at once rather than just one.
A basic test involves disconnecting the USB cables connected to the front of your PC from the motherboard header. Restart the system and check if problems persist using the rear USB ports. If issues continue, consider purchasing a USB PCI-E daughter card with an internal header and installing it on the front of your PC, ensuring the problem wasn't caused by a faulty front panel USB port initially.
Yeah, this isn't a good unit from FSP. It seems to be low quality. Because PSU has weak build quality, it might be the reason. While USB ports are on MoBo and MoBo is the one that got damaged, PSU still powers everything and a bad PSU can harm hardware, even stop them completely. Testing with a second, higher-quality PSU—such as Seasonic Focus/PRIME or Corsair RMx/RMi/HXi/AXi—might not solve your problem, since the damage is likely already done. Still, a better PSU would at least prevent more damage. For another perspective on your PSU, check the PSU Tier list here: https://forums. Your FSP unit is Tier C, whereas what I recommend and use myself is from Tier A. That would reset BIOS settings completely. I doubt you’ve altered the BIOS, especially concerning input/output ports. This could help. But it’s possible there’s a pin short inside the cable from the internal USB header to the case’s front I/O. That would explain the issue you’re seeing. Not to mention it could affect the rear ports too. OP didn’t specify whether the problem is with the front or rear port. They only mentioned it should be a "USB 14 port," which is odd because I counted only 13 USB ports on MoBo (both rear and internal).
So I'm going point to point
The PSU was purchased a couple of years ago during a shortage, and there weren't any options back then.
It wasn't a planned update because I'm not an overclocker and had a low wattage GPU at the time. Now I'm thinking about doing it.
I'm also a bit doubtful about the CMOS reset, but today I tried to enter UEFI and the PC won't let me do it.
The Windows installation was done in place, so it shouldn't be a fresh clean install technically?
I plan to proceed after a few more backups of new things.
I'm not sure which port is causing the issue because whatever I use, the computer still recognizes it.
That leads me to the port 14 problem and I suspect a software-related issue since there are 12 ports on the motherboard (8 plus 2 header2.0 plus 2 USB3).
The truth is the computer was running a DAW software (actually beta) and suddenly a popup appeared, but nothing unusual was happening beyond what's normal. Plus, the popups sometimes occur after a longer time interval and happen more often over time.
At that period, cryptocurrency mining was very popular and it was challenging (though not impossible) to locate 750W and higher quality units. Units ranging from 500-650W were consistently available. There are also over 100 premium-quality options to choose from, making it almost impossible for all of them to be out of stock.
By the way, in December 2020 I purchased my second Seasonic PRIME TX-650. There was no issue with availability, even for the most expensive models. My second PRIME TX-650 is currently powering my Haswell build.
In any case, I don’t mind the reasons people skip purchasing a good PSU. Many do it regularly. However, the reality is that a weak PSU could very likely be the main cause of your USB detection problems. On the other hand, what prevents you from opting for a better PSU now?
Clearing CMOS involves a physical process. You either short the CMOS pins on your motherboard (refer to the PC manual, page 19 for details) or remove the CMOS battery for at least five minutes.
No. The Clear Win install requires formatting the OS drive and performing a fresh installation.
What you might have done is a Windows repair or reset while keeping personal data intact.
Actually, your motherboard has 13 USB ports. There’s an internal USB 2.0 header that supports only one port (a 4-pin connector). This detail is mentioned in the PC manual, page 21.
Hardware can fail unexpectedly, often without any obvious cause.
Interesting fact:
I sometimes encounter the "USB unrecognized" error on my system, but I know precisely what’s happening. Specifically, my old Corsair USB headset occasionally disconnects and reconnects randomly. This usually occurs when the Corsair iCUE crashes.
I already have a newer version of the Corsair headset nearby, but I haven’t had time to install it yet. When considering this,
I should address it now, as my new Corsair KB (K100 RGB) has arrived and I need to replace my current Corsair Strafe RGB KB, which the 'g' key stopped working with. Of course, that would mean forcing an uninstall of my existing iCUE version 4.x, since the latest is 5.x, but the installation won’t let me because it claims I have version 3.14, which conflicts with the update.
Also, my headset issue isn’t that bothersome to me.**