F5F Stay Refreshed Hardware Desktop Question Two Power Units destroyed by one Mobile Operator?

Question Two Power Units destroyed by one Mobile Operator?

Question Two Power Units destroyed by one Mobile Operator?

R
Razlorus
Posting Freak
976
12-01-2023, 07:03 AM
#1
Hi everyone. I hope this isn't the wrong place, but if that's not the case, feel free to move it.
I'm facing a bit of a problem here. Last Monday I did a clean-up on my computer. Removed the GPU, cleaned dust with a brush, reassembled everything, and tried to power it on—nothing happened. I started removing components to check for any signs of life, but still nothing. Then I took out the PSU to test if there was any functionality. Jumped pins 16 and 17—no fan spinning, no sounds, and no power on other pins, so I concluded that that PSU was dead and replaced it with a new one. I installed the new one in the chassis, reconnected everything, and... it was again dead.
At this stage, I felt pretty frustrated but remained determined to try different approaches to rule out other causes. I removed the new PSU from the chassis and performed a jump test by shorting pins 16 and 17—still nothing. Then I tried shorting pins 16 and 15, but also no result. Pins 16 and 24 didn't work either.
At that point, I thought it might be a rare or unusual case of a dead PSU on arrival. I considered the possibility that I might have shorted the wrong pins or that my motherboard was faulty, so I looked up instructions online. One guide suggested shorting pins 16 and 3, which worked—so I figured it came back to life.
I then tried connecting a fan to a Molex header and kept the fan on while testing pins 16 and 17, but again, nothing happened. After reconnecting the PSU with the fan connected to a header, there was still no sign of life.
Now I'm unsure: either my motherboard failed to power any PSUs or my motherboard is dead, and I discarded it without reason.
I really appreciate anyone who can help me understand what's going on. Should I send the PSU back for repair (RMA) because it's definitely dead, or should I keep it and get a new one?
R
Razlorus
12-01-2023, 07:03 AM #1

Hi everyone. I hope this isn't the wrong place, but if that's not the case, feel free to move it.
I'm facing a bit of a problem here. Last Monday I did a clean-up on my computer. Removed the GPU, cleaned dust with a brush, reassembled everything, and tried to power it on—nothing happened. I started removing components to check for any signs of life, but still nothing. Then I took out the PSU to test if there was any functionality. Jumped pins 16 and 17—no fan spinning, no sounds, and no power on other pins, so I concluded that that PSU was dead and replaced it with a new one. I installed the new one in the chassis, reconnected everything, and... it was again dead.
At this stage, I felt pretty frustrated but remained determined to try different approaches to rule out other causes. I removed the new PSU from the chassis and performed a jump test by shorting pins 16 and 17—still nothing. Then I tried shorting pins 16 and 15, but also no result. Pins 16 and 24 didn't work either.
At that point, I thought it might be a rare or unusual case of a dead PSU on arrival. I considered the possibility that I might have shorted the wrong pins or that my motherboard was faulty, so I looked up instructions online. One guide suggested shorting pins 16 and 3, which worked—so I figured it came back to life.
I then tried connecting a fan to a Molex header and kept the fan on while testing pins 16 and 17, but again, nothing happened. After reconnecting the PSU with the fan connected to a header, there was still no sign of life.
Now I'm unsure: either my motherboard failed to power any PSUs or my motherboard is dead, and I discarded it without reason.
I really appreciate anyone who can help me understand what's going on. Should I send the PSU back for repair (RMA) because it's definitely dead, or should I keep it and get a new one?

A
arty2005
Member
212
12-01-2023, 03:47 PM
#2
Forgot to mention that both PSUs when connected to the MoBo make a LED strip on the bottom left side light up and apparently there is power going to the USB ports becaus the receptor to the controller/game pad is alive
A
arty2005
12-01-2023, 03:47 PM #2

Forgot to mention that both PSUs when connected to the MoBo make a LED strip on the bottom left side light up and apparently there is power going to the USB ports becaus the receptor to the controller/game pad is alive

S
Scout_HD
Member
123
12-03-2023, 06:11 AM
#3
The brand and model of the power supplies and motherboard are provided.
S
Scout_HD
12-03-2023, 06:11 AM #3

The brand and model of the power supplies and motherboard are provided.

F
Fireking124
Senior Member
576
12-03-2023, 01:35 PM
#4
Sorry for the delay! A strange thing occurred. Earlier today, while using a multimeter to check if a capacitor failed or if there were shorts, I followed some guidance and connected the PSU to the motherboard, shorted the pins, and... everything came back to work.
Now I'm even more puzzled than before.
F
Fireking124
12-03-2023, 01:35 PM #4

Sorry for the delay! A strange thing occurred. Earlier today, while using a multimeter to check if a capacitor failed or if there were shorts, I followed some guidance and connected the PSU to the motherboard, shorted the pins, and... everything came back to work.
Now I'm even more puzzled than before.