F5F Stay Refreshed Hardware Notebooks Question The Shift, Ctrl and Alt keys ceased functioning following the driver update on the 820 G2

Question The Shift, Ctrl and Alt keys ceased functioning following the driver update on the 820 G2

Question The Shift, Ctrl and Alt keys ceased functioning following the driver update on the 820 G2

S
sogoodf
Member
66
05-08-2016, 10:07 PM
#1
Hello
I set up Windows 10 on my HP EliteBook 820 G2 and after updating drivers and BIOS (which I'm a bit unsure about), all the Shift, Alt, Ctrl and Fn keys stopped working after a restart. Should I replace the keyboard or is this just a driver problem?
Also, I used a USB keyboard (the original HP full-size keyboard) and everything functioned perfectly. It's not a Baklit model.
S
sogoodf
05-08-2016, 10:07 PM #1

Hello
I set up Windows 10 on my HP EliteBook 820 G2 and after updating drivers and BIOS (which I'm a bit unsure about), all the Shift, Alt, Ctrl and Fn keys stopped working after a restart. Should I replace the keyboard or is this just a driver problem?
Also, I used a USB keyboard (the original HP full-size keyboard) and everything functioned perfectly. It's not a Baklit model.

N
Nejc007
Senior Member
707
05-10-2016, 12:37 AM
#2
The drivers were updated using the latest sources.
N
Nejc007
05-10-2016, 12:37 AM #2

The drivers were updated using the latest sources.