F5F Stay Refreshed Hardware Desktop Question: Sudden Shutdowns and Immediate Reboots

Question: Sudden Shutdowns and Immediate Reboots

Question: Sudden Shutdowns and Immediate Reboots

E
Edge328
Member
111
07-06-2023, 03:22 AM
#1
Problem Overview:
Hello all, I'm facing a challenge with my PC. The machine powers off and restarts on its own, without any warning signs, typically right after the first start of the day, especially when it's running lightly—such as idling or simply browsing.

Timeline of Events:
During Spring/Summer: I observed these sudden shutdowns and reboots. I attempted a fix by swapping out the power supply, but I'm still unsure if that resolved the matter.
Temporary Solution: After trying various adjustments (though I can't recall precisely what), the issue seemed to subside for a short period.
October/November: The problem reappeared. After researching Intel CPU issues, I reached out to Intel support and received a replacement CPU.
Present Situation: Even with the new CPU, the problem continues to occur.

System Specifications:
Motherboard: MSI Z790-P Pro WiFi
CPU: Intel i7-13700KF
GPU: Nvidia GeForce RTX 4070 Ti
SSD: Seagate FireCuda 530
RAM: 2 Patriot Viper Venom 6000MHz DDR5 16GB modules (currently at 4800MHz after BIOS reset)
Power Supply: Corsair Rm850X
Operating System: Windows 11

Actions Taken:
- Swapped power supply in spring.
- Replaced CPU in November.
- Ran RAM tests with Memtest86—no faults detected.

Additional Notes:
The shutdowns and reboots occur under low-load conditions, not during heavy usage. No error messages or blue screens appear. The recent logs show a crash event ID 41 - LATEST7DAYSCrashes.evtx.

Advice Needed:
Could this be linked to another hardware component (motherboard, power supply, etc.) or a software configuration problem? Might it be connected to a virus or another issue? Please share any further troubleshooting steps you've tried. Thank you for your help!
E
Edge328
07-06-2023, 03:22 AM #1

Problem Overview:
Hello all, I'm facing a challenge with my PC. The machine powers off and restarts on its own, without any warning signs, typically right after the first start of the day, especially when it's running lightly—such as idling or simply browsing.

Timeline of Events:
During Spring/Summer: I observed these sudden shutdowns and reboots. I attempted a fix by swapping out the power supply, but I'm still unsure if that resolved the matter.
Temporary Solution: After trying various adjustments (though I can't recall precisely what), the issue seemed to subside for a short period.
October/November: The problem reappeared. After researching Intel CPU issues, I reached out to Intel support and received a replacement CPU.
Present Situation: Even with the new CPU, the problem continues to occur.

System Specifications:
Motherboard: MSI Z790-P Pro WiFi
CPU: Intel i7-13700KF
GPU: Nvidia GeForce RTX 4070 Ti
SSD: Seagate FireCuda 530
RAM: 2 Patriot Viper Venom 6000MHz DDR5 16GB modules (currently at 4800MHz after BIOS reset)
Power Supply: Corsair Rm850X
Operating System: Windows 11

Actions Taken:
- Swapped power supply in spring.
- Replaced CPU in November.
- Ran RAM tests with Memtest86—no faults detected.

Additional Notes:
The shutdowns and reboots occur under low-load conditions, not during heavy usage. No error messages or blue screens appear. The recent logs show a crash event ID 41 - LATEST7DAYSCrashes.evtx.

Advice Needed:
Could this be linked to another hardware component (motherboard, power supply, etc.) or a software configuration problem? Might it be connected to a virus or another issue? Please share any further troubleshooting steps you've tried. Thank you for your help!

K
koolkittyLR
Member
172
07-06-2023, 05:50 AM
#2
brand and model of the psu?
K
koolkittyLR
07-06-2023, 05:50 AM #2

brand and model of the psu?

K
Kay_macedo
Member
66
07-08-2023, 11:53 PM
#3
Corsair Rm850X. Apologies, I overlooked mentioning it—I revised the question.
K
Kay_macedo
07-08-2023, 11:53 PM #3

Corsair Rm850X. Apologies, I overlooked mentioning it—I revised the question.