F5F Stay Refreshed Hardware Desktop Question Red light and no display on new AM5 build, assistance needed

Question Red light and no display on new AM5 build, assistance needed

Question Red light and no display on new AM5 build, assistance needed

B
220
04-02-2023, 12:13 PM
#1
I've attempted to remove the RAM stick and checked all four slots. I examined the CPU socket pins, the CPU power connectors, the MOBO power connectors, and flashed the latest BIOS. I reassembled everything multiple times, including the CPU, heatsink, and M2 SSDs. Everything is correctly positioned. I also tried using a CMOS battery and placed one of those diagnostic speakers that produce 0 beeps.

I've been trying various things without success and feel increasingly frustrated.

The motherboard is a Gigabyte B650 Eagle. The CPU is a 7800X3D. The RAM is a silicon power powerx storm 6000 MHz with 30 CL.

I noticed my CPU might have an issue on the underside, visible only from certain angles. I'm unsure if it's dirty or if it's dead.

Here are some links for reference:
https://imgur.com/a/JMyBwdT
View: https://imgur.com/gallery/JMyBwdT
https://imgur.com/a/kXdaQp0
View: https://imgur.com/gallery/kXdaQp0
B
BlueSkyHorizon
04-02-2023, 12:13 PM #1

I've attempted to remove the RAM stick and checked all four slots. I examined the CPU socket pins, the CPU power connectors, the MOBO power connectors, and flashed the latest BIOS. I reassembled everything multiple times, including the CPU, heatsink, and M2 SSDs. Everything is correctly positioned. I also tried using a CMOS battery and placed one of those diagnostic speakers that produce 0 beeps.

I've been trying various things without success and feel increasingly frustrated.

The motherboard is a Gigabyte B650 Eagle. The CPU is a 7800X3D. The RAM is a silicon power powerx storm 6000 MHz with 30 CL.

I noticed my CPU might have an issue on the underside, visible only from certain angles. I'm unsure if it's dirty or if it's dead.

Here are some links for reference:
https://imgur.com/a/JMyBwdT
View: https://imgur.com/gallery/JMyBwdT
https://imgur.com/a/kXdaQp0
View: https://imgur.com/gallery/kXdaQp0

M
Muuddix
Junior Member
3
04-02-2023, 12:31 PM
#2
You'll need to improve your photography. The first shot is out of focus while the second has a shallow depth of field that obscures the CPU's underside. It might be best to avoid sending images of your CPU socket with ambient lighting. We often overlook details users don’t notice.
Attempt using an eraser to clean the processor’s underside, as mentioned—avoid touching the socket.
Rams should fill slots A2 and B2; ensure they’re securely seated.
When sharing a troubleshooting thread, include your complete system specifications. List them clearly like this:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
Add the PSU’s age along with its make and model.
BIOS version for your motherboard at this time (the version you installed).
M
Muuddix
04-02-2023, 12:31 PM #2

You'll need to improve your photography. The first shot is out of focus while the second has a shallow depth of field that obscures the CPU's underside. It might be best to avoid sending images of your CPU socket with ambient lighting. We often overlook details users don’t notice.
Attempt using an eraser to clean the processor’s underside, as mentioned—avoid touching the socket.
Rams should fill slots A2 and B2; ensure they’re securely seated.
When sharing a troubleshooting thread, include your complete system specifications. List them clearly like this:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
Add the PSU’s age along with its make and model.
BIOS version for your motherboard at this time (the version you installed).

S
Shukokai
Member
231
04-02-2023, 01:26 PM
#3
It's difficult to capture a clear image of the marks due to the limited viewing angle. The rams are properly seated in slots A2 and B2. I attempted to install only one RAM in slot 1 to rule out a dead unit, but no changes occurred regardless of the slot used. The system components are all new, with the chassis being around four years old and functioning well. It seems the problem isn't related to the GPU, SSD, or power supply. All three were tested on an older machine without issues. I plan to use the BIOS eraser tomorrow and want to confirm it won't harm the CPU.
S
Shukokai
04-02-2023, 01:26 PM #3

It's difficult to capture a clear image of the marks due to the limited viewing angle. The rams are properly seated in slots A2 and B2. I attempted to install only one RAM in slot 1 to rule out a dead unit, but no changes occurred regardless of the slot used. The system components are all new, with the chassis being around four years old and functioning well. It seems the problem isn't related to the GPU, SSD, or power supply. All three were tested on an older machine without issues. I plan to use the BIOS eraser tomorrow and want to confirm it won't harm the CPU.

N
NIGGINAGGI
Junior Member
14
04-02-2023, 05:03 PM
#4
I also noticed you were asking about socket pictures.
Check out the links provided for more details.
N
NIGGINAGGI
04-02-2023, 05:03 PM #4

I also noticed you were asking about socket pictures.
Check out the links provided for more details.

S
Stormylava
Junior Member
2
04-03-2023, 05:33 AM
#5
Was der Prozessor aus der Box herausgekommen, wie beschrieben? Falls ja, sollte man ihn auf eine bekannte funktionierende Mutterplatte legen und prüfen, ob das gleiche Problem auftritt. Wenn ja, sollte man eine Rücksendung anfordern. Bezüglich des Entfernens der Goldkontakte am unteren Ende des Prozessors – das ist nur möglich mit einem speziellen Arm – ist es nicht mehr praktikabel, da ein Eraser nicht mehr sinnvoll wäre. Das Gerät ist neu, daher würde ich diese Methode nicht mehr empfehlen.
S
Stormylava
04-03-2023, 05:33 AM #5

Was der Prozessor aus der Box herausgekommen, wie beschrieben? Falls ja, sollte man ihn auf eine bekannte funktionierende Mutterplatte legen und prüfen, ob das gleiche Problem auftritt. Wenn ja, sollte man eine Rücksendung anfordern. Bezüglich des Entfernens der Goldkontakte am unteren Ende des Prozessors – das ist nur möglich mit einem speziellen Arm – ist es nicht mehr praktikabel, da ein Eraser nicht mehr sinnvoll wäre. Das Gerät ist neu, daher würde ich diese Methode nicht mehr empfehlen.

F
FARGAD
Junior Member
11
04-03-2023, 12:03 PM
#6
It was the RAM sticks that turned things around. I experimented with various options and everything is now functioning properly.
F
FARGAD
04-03-2023, 12:03 PM #6

It was the RAM sticks that turned things around. I experimented with various options and everything is now functioning properly.

V
ViralControl
Member
187
04-05-2023, 12:17 AM
#7
Excited to hear the platform is now operational!
V
ViralControl
04-05-2023, 12:17 AM #7

Excited to hear the platform is now operational!