F5F Stay Refreshed Hardware Desktop Question Random restart on fresh Windows 11 version - no BSOD [HWINFO log included]?

Question Random restart on fresh Windows 11 version - no BSOD [HWINFO log included]?

Question Random restart on fresh Windows 11 version - no BSOD [HWINFO log included]?

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wizugame
Member
117
02-15-2023, 02:51 PM
#1
Motherboard: PRO Z790-P WIFI DDR4
Operating System: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22621.1992)
Processor: 13th Gen Intel® Core™ i7-13700KF
Memory: 32 GB @ 16 GB DDR4-2667, Kingston KHX2666C16/16G
Graphics: RTX 4070 Ti GAMING TRIO Series, 12 GB
Storage: SSD, Samsung SSD 980 PRO 2TB (1863.02 GB), SSD, Samsung SSD 980 PRO 2TB (1863.02 GB), HDD, 29.3 GB
Network: Intel® Ethernet Controller (3) I225-V, Intel® Wi-Fi 6E AX211 160MHz
Power Plan: GUID 7b904d51-f4ce-4279-be55-c4a602b34a4a (Ultimate Performance)
Power Supply: Corsair RM1000x (2021) Fully Modular ATX, 80 PLUS Gold, Low-Noise Fan, Zero RPM, Black
Restart behavior: Occasionally random
Recent tests: OCCT confirmed PSU, memory, GPU, CPU stable – no issues. Updated drivers and BIOS. Attempted BIOS reset and Windows reinstall, but no success so far.
Log recorded during restart: [link to HWINFO log]
Current status: No voltage concerns detected, though Windows Event Viewer only shows event 41.
W
wizugame
02-15-2023, 02:51 PM #1

Motherboard: PRO Z790-P WIFI DDR4
Operating System: Microsoft Windows 11 Pro 64-bit Ver.2009 (OS build 22621.1992)
Processor: 13th Gen Intel® Core™ i7-13700KF
Memory: 32 GB @ 16 GB DDR4-2667, Kingston KHX2666C16/16G
Graphics: RTX 4070 Ti GAMING TRIO Series, 12 GB
Storage: SSD, Samsung SSD 980 PRO 2TB (1863.02 GB), SSD, Samsung SSD 980 PRO 2TB (1863.02 GB), HDD, 29.3 GB
Network: Intel® Ethernet Controller (3) I225-V, Intel® Wi-Fi 6E AX211 160MHz
Power Plan: GUID 7b904d51-f4ce-4279-be55-c4a602b34a4a (Ultimate Performance)
Power Supply: Corsair RM1000x (2021) Fully Modular ATX, 80 PLUS Gold, Low-Noise Fan, Zero RPM, Black
Restart behavior: Occasionally random
Recent tests: OCCT confirmed PSU, memory, GPU, CPU stable – no issues. Updated drivers and BIOS. Attempted BIOS reset and Windows reinstall, but no success so far.
Log recorded during restart: [link to HWINFO log]
Current status: No voltage concerns detected, though Windows Event Viewer only shows event 41.

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Portgas_D_Ace
Junior Member
13
02-16-2023, 04:05 PM
#2
Inspected for missing terminals on the motherboard, loose power cable to the PSU? Utilized the Corsair power cable provided with the PSU or repurposed an earlier version?
Did you attach individual power cables to the GPU so they operate on separate rails?
P
Portgas_D_Ace
02-16-2023, 04:05 PM #2

Inspected for missing terminals on the motherboard, loose power cable to the PSU? Utilized the Corsair power cable provided with the PSU or repurposed an earlier version?
Did you attach individual power cables to the GPU so they operate on separate rails?