F5F Stay Refreshed Hardware Desktop Question: PC shuts down unexpectedly.

Question: PC shuts down unexpectedly.

Question: PC shuts down unexpectedly.

K
kcaz56
Senior Member
664
04-30-2016, 03:46 AM
#1
Hi all,
The PC is restarting after playing a game and then keeps shutting itself off on the login screen. I've done everything possible and confirmed it's not related to my PSU or motherboard, and the cooling system is functioning properly.

I've tried everything:
- Disconnecting all USB devices
- Unplugging all SATA devices
- Removing the fan controller
- Taking out the USB 3.0 port from the case
- Unplugging the USB C port from the case

It seems the issue isn't with my motherboard either, as the previous one was also affected and replaced. The problem persists, and it's frustrating. I'm not sure what to do next—my priority is getting a working computer, so I just want some suggestions or solutions.
K
kcaz56
04-30-2016, 03:46 AM #1

Hi all,
The PC is restarting after playing a game and then keeps shutting itself off on the login screen. I've done everything possible and confirmed it's not related to my PSU or motherboard, and the cooling system is functioning properly.

I've tried everything:
- Disconnecting all USB devices
- Unplugging all SATA devices
- Removing the fan controller
- Taking out the USB 3.0 port from the case
- Unplugging the USB C port from the case

It seems the issue isn't with my motherboard either, as the previous one was also affected and replaced. The problem persists, and it's frustrating. I'm not sure what to do next—my priority is getting a working computer, so I just want some suggestions or solutions.

M
MegaMunch27
Member
54
04-30-2016, 04:09 AM
#2
Ensure you provide the complete system specifications, including the make and model of every component and the power supply's time in use.
M
MegaMunch27
04-30-2016, 04:09 AM #2

Ensure you provide the complete system specifications, including the make and model of every component and the power supply's time in use.

V
viggosen100
Junior Member
27
04-30-2016, 05:09 AM
#3
CPU: Ryzen 9 5900x with 12 cores
GPU: Radeon RX 7800XT
Motherboard: MSI B550-A PRO
PSU: Corsair RM850e (2023)
RAM: Crucial Pro DDR4 64GB Kit (2x32GB, CRUICAL TECHNOLOGY)
SSD 1: LEXAR NM620 1TB
OS SSD: MSI M390 500GB
HDD: ST6000DM003-2U9186
AIO: NZXT Kraken 240 - RL-KN240-B1
I’m unsure how to verify the PSU time usage. I purchased it on December 23rd.
V
viggosen100
04-30-2016, 05:09 AM #3

CPU: Ryzen 9 5900x with 12 cores
GPU: Radeon RX 7800XT
Motherboard: MSI B550-A PRO
PSU: Corsair RM850e (2023)
RAM: Crucial Pro DDR4 64GB Kit (2x32GB, CRUICAL TECHNOLOGY)
SSD 1: LEXAR NM620 1TB
OS SSD: MSI M390 500GB
HDD: ST6000DM003-2U9186
AIO: NZXT Kraken 240 - RL-KN240-B1
I’m unsure how to verify the PSU time usage. I purchased it on December 23rd.

B
Baallog
Member
189
04-30-2016, 05:52 AM
#4
so you bought it used?
B
Baallog
04-30-2016, 05:52 AM #4

so you bought it used?

D
dm20_tm
Member
227
04-30-2016, 08:52 AM
#5
Did not purchase directly from Amazon
D
dm20_tm
04-30-2016, 08:52 AM #5

Did not purchase directly from Amazon

G
GewoonRomano
Member
195
04-30-2016, 09:57 AM
#6
What model is available for the 5950x? I remember using a 5900x before and noticed some performance drops when it got hot.
G
GewoonRomano
04-30-2016, 09:57 AM #6

What model is available for the 5950x? I remember using a 5900x before and noticed some performance drops when it got hot.