F5F Stay Refreshed Hardware Desktop Question PC Restart When the PC is IDEL Only

Question PC Restart When the PC is IDEL Only

Question PC Restart When the PC is IDEL Only

T
TheRealVaxor69
Member
200
07-06-2021, 10:34 PM
#1
I have an issue where the problem occurs when I leave the computer for a while.
I replaced the PSU and believe fixing the PSU will resolve the issue, but unfortunately, it doesn’t seem to be fixed.
Recently, it happened when I downloaded something—PC crashed, the monitor turned off, and then I saw a black screen before changing the PSU.
However, after formatting the PC in a different way, it restarts normally instead of crashing.
When I play games, there are no crashes or restarts.
I switched my PSU to the Thermaltake Toughpower Grand RGB 850W 80+ Gold Smart and it works well.
But the problem still appears after this change.
My PC details are:
• Motherboard: Z590 ROG MAXIMUS XIII HERO
• CPU: Intel i7 11700K 3.6Ghz
• GPU: Zotack Rtx 3070 OC 8GB
• RAM: T-Force 16GB (8x2) 3200Mhz
• Case: DeepCool Macube 310 White
• OS: Windows 11 Pro
• Cooler: MSI Mag CoreLiquid C360
I didn’t overclock the CPU and did undervolting for the GPU and XMP settings for RAM.
Please let me know if you have any advice or solutions that could help.
T
TheRealVaxor69
07-06-2021, 10:34 PM #1

I have an issue where the problem occurs when I leave the computer for a while.
I replaced the PSU and believe fixing the PSU will resolve the issue, but unfortunately, it doesn’t seem to be fixed.
Recently, it happened when I downloaded something—PC crashed, the monitor turned off, and then I saw a black screen before changing the PSU.
However, after formatting the PC in a different way, it restarts normally instead of crashing.
When I play games, there are no crashes or restarts.
I switched my PSU to the Thermaltake Toughpower Grand RGB 850W 80+ Gold Smart and it works well.
But the problem still appears after this change.
My PC details are:
• Motherboard: Z590 ROG MAXIMUS XIII HERO
• CPU: Intel i7 11700K 3.6Ghz
• GPU: Zotack Rtx 3070 OC 8GB
• RAM: T-Force 16GB (8x2) 3200Mhz
• Case: DeepCool Macube 310 White
• OS: Windows 11 Pro
• Cooler: MSI Mag CoreLiquid C360
I didn’t overclock the CPU and did undervolting for the GPU and XMP settings for RAM.
Please let me know if you have any advice or solutions that could help.

C
Curiousbacon
Member
108
07-07-2021, 12:14 AM
#2
It is probably related to hardware or BIOS configuration.
When using a Lenovo laptop, shutting the lid partially open (perhaps just a few degrees) can trigger a blue screen displaying "Your PC has encountered a problem and needs to shut down." However, it never actually powers off; it remains active as long as the device stays connected, and if powered on via battery, it stays that way until the battery fails.
The simplest solution is to adjust your power settings. Then check whether your manufacturer offers a BIOS update for your specific model. (If you assembled the machine yourself, verify the motherboard maker's website for updates and the chipset maker's site for firmware.) It appears you're familiar with systems where updating the BIOS isn't necessary. You should prioritize fixing your power settings before dealing with other issues.
You want to prevent any action from the lid-closing mechanism and avoid using sleep or hibernation features, as both could interfere. I'm not certain if the screen turning off might affect performance, but it's worth considering.
Are you operating on Windows? Be warned that some configurations won't activate unless you've enabled Windows yet! Others may expire after 14 days if you don't activate them. Microsoft warns during installation, but it's easy to overlook. You might have customized your power settings without realizing they aren't being applied. (This happened to me.) If you haven't activated, do so immediately!
There are multiple methods to access Control Panel, especially in Windows 8.1. Even if you're aware of this, I'll provide guidance for clarity. For very old systems, the "Start" button is the primary option; I'll refer to it as the Windows Logo button (or the taskbar icon unless it's a key combination).
If you've created a Control Panel shortcut on your desktop or taskbar, simply double-click or click it.
In older versions of Windows, go to "Start > Windows System > Control Panel."
In newer versions, try:
- Clicking WL and using the down arrow on the Start screen to open Control Panel.
- Pressing WL+X will bring up the search bar.
Once in Control Panel, navigate to "Hardware and Sound > Power Options."
Look under "Balanced" (or your current power plan) and click "Change plan settings."
In the "Turn off the display" section, choose "Never" for both plugged-in and battery states.
Then proceed to "Change advanced power settings." A dialog will appear with nested options that expand or collapse when you click "+" or "-."
At this point, focus on key areas: "Power Buttons and Lid," "Sleep," and "Display." You may also want to adjust "Hard Disk" and "Battery" settings. I'll share the settings I've used and how they're structured here.
What should you do next? It seems important to manage "Power Buttons and Lid," "Sleep," and "Display." You might also want to tweak "Hard Disk" and "Battery" options. I'll list what I typically configure, but only the relevant details are shown above.
C
Curiousbacon
07-07-2021, 12:14 AM #2

It is probably related to hardware or BIOS configuration.
When using a Lenovo laptop, shutting the lid partially open (perhaps just a few degrees) can trigger a blue screen displaying "Your PC has encountered a problem and needs to shut down." However, it never actually powers off; it remains active as long as the device stays connected, and if powered on via battery, it stays that way until the battery fails.
The simplest solution is to adjust your power settings. Then check whether your manufacturer offers a BIOS update for your specific model. (If you assembled the machine yourself, verify the motherboard maker's website for updates and the chipset maker's site for firmware.) It appears you're familiar with systems where updating the BIOS isn't necessary. You should prioritize fixing your power settings before dealing with other issues.
You want to prevent any action from the lid-closing mechanism and avoid using sleep or hibernation features, as both could interfere. I'm not certain if the screen turning off might affect performance, but it's worth considering.
Are you operating on Windows? Be warned that some configurations won't activate unless you've enabled Windows yet! Others may expire after 14 days if you don't activate them. Microsoft warns during installation, but it's easy to overlook. You might have customized your power settings without realizing they aren't being applied. (This happened to me.) If you haven't activated, do so immediately!
There are multiple methods to access Control Panel, especially in Windows 8.1. Even if you're aware of this, I'll provide guidance for clarity. For very old systems, the "Start" button is the primary option; I'll refer to it as the Windows Logo button (or the taskbar icon unless it's a key combination).
If you've created a Control Panel shortcut on your desktop or taskbar, simply double-click or click it.
In older versions of Windows, go to "Start > Windows System > Control Panel."
In newer versions, try:
- Clicking WL and using the down arrow on the Start screen to open Control Panel.
- Pressing WL+X will bring up the search bar.
Once in Control Panel, navigate to "Hardware and Sound > Power Options."
Look under "Balanced" (or your current power plan) and click "Change plan settings."
In the "Turn off the display" section, choose "Never" for both plugged-in and battery states.
Then proceed to "Change advanced power settings." A dialog will appear with nested options that expand or collapse when you click "+" or "-."
At this point, focus on key areas: "Power Buttons and Lid," "Sleep," and "Display." You may also want to adjust "Hard Disk" and "Battery" settings. I'll share the settings I've used and how they're structured here.
What should you do next? It seems important to manage "Power Buttons and Lid," "Sleep," and "Display." You might also want to tweak "Hard Disk" and "Battery" options. I'll list what I typically configure, but only the relevant details are shown above.

K
Kikibug223
Member
144
07-07-2021, 05:06 PM
#3
If your BIOS hasn't been updated since purchasing the board, you might want to consider doing so. My Asus B560M TUF board had several unusual BIOS behaviors that led to issues with saving options or unexpected changes until last year. Certain updates were said to enhance overall stability.
K
Kikibug223
07-07-2021, 05:06 PM #3

If your BIOS hasn't been updated since purchasing the board, you might want to consider doing so. My Asus B560M TUF board had several unusual BIOS behaviors that led to issues with saving options or unexpected changes until last year. Certain updates were said to enhance overall stability.