Question PC crashes only during online gameplay?

F5F Stay Refreshed Hardware Desktop Question PC crashes only during online gameplay?

Question PC crashes only during online gameplay?

Question PC crashes only during online gameplay?

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mc_jiggles
Junior Member

27

02-20-2016, 01:41 AM

#1

Hello everyone!
I'm facing a problem that's quite bothersome. Over the last few months, my computer has been crashing during online sessions, even though it didn't fail in single-player mode. It freezes, the screen goes black, and the GPU fan runs at maximum speed. I've replaced the motherboard and power supply, but the issue continues. My monitor used to work fine with a 120Hz display. Any advice would be greatly appreciated.

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mc_jiggles

02-20-2016, 01:41 AM #1

Hello everyone!
I'm facing a problem that's quite bothersome. Over the last few months, my computer has been crashing during online sessions, even though it didn't fail in single-player mode. It freezes, the screen goes black, and the GPU fan runs at maximum speed. I've replaced the motherboard and power supply, but the issue continues. My monitor used to work fine with a 120Hz display. Any advice would be greatly appreciated.

C

courtenay12
Junior Member

11

02-20-2016, 01:50 AM

#2

I omitted the details about your PSU's make and model, as well as its age. What is the BIOS version of your motherboard? Have you replaced the motherboard with a similar one or a different one? Could you provide information about your case, including the number of fans and their orientation? Are the ambient room temperatures recorded? Does the problem disappear when you adjust the refresh rate to 120Hz? You may consider using DDU to clear all GPU drivers from your system and then reinstall them manually with the newest drivers from AMD's support site, using an elevated command such as Right-click installer > Run as Administrator.

C

courtenay12

02-20-2016, 01:50 AM #2

I omitted the details about your PSU's make and model, as well as its age. What is the BIOS version of your motherboard? Have you replaced the motherboard with a similar one or a different one? Could you provide information about your case, including the number of fans and their orientation? Are the ambient room temperatures recorded? Does the problem disappear when you adjust the refresh rate to 120Hz? You may consider using DDU to clear all GPU drivers from your system and then reinstall them manually with the newest drivers from AMD's support site, using an elevated command such as Right-click installer > Run as Administrator.

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Baconmastr
Member

151

02-20-2016, 04:08 AM

#3

PSU is a fresh CoolerMaster MWE 550 with F64 BIOS. I replaced an identical board, still from the same manufacturer. The case make is unknown, but it has two fans. I plan to test at 120 Hz and check if crashes persist. Occasionally, after a crash, I clear all GPU drivers via DDU in safe mode and installed an older version, which now runs more stably. I suspect the issue relates to the drivers. I reviewed the Event Viewer immediately after a crash and saw GameBar-related entries, though it was uninstalled, but the error still appears.

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Baconmastr

02-20-2016, 04:08 AM #3

PSU is a fresh CoolerMaster MWE 550 with F64 BIOS. I replaced an identical board, still from the same manufacturer. The case make is unknown, but it has two fans. I plan to test at 120 Hz and check if crashes persist. Occasionally, after a crash, I clear all GPU drivers via DDU in safe mode and installed an older version, which now runs more stably. I suspect the issue relates to the drivers. I reviewed the Event Viewer immediately after a crash and saw GameBar-related entries, though it was uninstalled, but the error still appears.