Question PC BSOD Event 162 Plus 41
Question PC BSOD Event 162 Plus 41
Over the past six months my computer has experienced frequent crashes. They happen randomly, sometimes while using YouTube, gaming, or even when idle. Occasionally I encounter BSODs and other times the PC restarts on its own. Most crashes seem to follow event 162 volgmr, though there are instances before that where event 11 stornvme appears.
System details:
Windows 11
i7-12700k
Gigabyte Z790 AORUS ELITE AX
MSI 4070Ti 12GB Gaming X Trio
Corsair Vengeance 64GB(4x16gb)
Corsair RM850e
Actions taken:
- Swapped the power supply unit
- Ran memory tests and passed
- Performed a benchmark and saw no crashes
- Reinstalled GPU drivers
- Read online suggestions, considering a possible Mobo issue
- Shared five compressed dumps for further analysis if needed
Please let me know if you have any more details to share. I included everything I thought about. I also have a Dumps.zip file available.
Thanks!
use the manufacturer's tool to inspect the hard drives
when needed, refresh the firmware
modify the BIOS on the motherboard
install or refresh chipset drivers
apply the latest intel rapid storage driver
verify the connections of the hard drives, reinsert if necessary
You possess two versions of an overclock driver:
NTIOLib_X64.sys Sun Jul 9 18:54:30 2017
NTIOLib_X64.sys Wed Apr 27 00:47:43 2022
Additionally, you have another overclock driver:
iocbios2.sys Thu Aug 18 15:44:05 2022
And this particular driver:
gdrv3.sys Tue Aug 23 20:08:05 2022
Follow the provided link to download Microsoft Autoruns:
https://learn.microsoft.com/en-us/sysint...s/autoruns
Run it with administrative privileges, remove all four overclock drivers, then restart.
After stabilization, reinstall one of them.
Note: Your CPU was released in November 2021; avoid using an overclock driver prior to that date.
Note: BIOS Version F2, Released 09/27/2022
Manufacturer Gigabyte Technology Co., Ltd.
Product Name Z790 AORUS ELITE AX
You may wish to update your BIOS and drivers before proceeding with the Gigabyte Easy Tune.
The previous motherboard sound driver caused crashes.
https://www.gigabyte.com/Motherboard/Z79...rt-dl-bios
It’s possible this file triggered the latest bugcheck.
You might want to submit a new dump if issues persist.
Also, think about removing pagefile.sys by disabling Windows virtual memory, rebooting, and then restarting.
This will capture any corrupted data in the file. If not done, saved corruption could be reloaded into RAM during sleep, causing bugchecks even after fixing the driver.
Alternatively, you can search online for instructions on how to delete pagefile.sys on reboot and adjust the registry so it deletes it each time you restart.
I removed all the drivers but iocbios2.sys (it says failed when I try). I haven’t tried overclocking before, so I’m puzzled about why there are many drivers in the first place. I’ll follow the remaining steps and let you know if the issue persists. Thank you for your help.
iocbios2.sys is an Intel CPU overclocking utility.
https://www.file.net/process/iocbios2.sys.html
You can check for uninstallers or attempt to upgrade to a newer version.
I believe the remaining two overclock drivers are intended for GPU overclocking. (The real issue seems to be elsewhere)
Gpu overclock tools typically adjust voltages by about 5 percent. Installing three of them may disrupt the system’s timing requirements, leading to hardware signals not being properly received. This violates the electronic timing constraints and hold times.
The installation program for NTIOLib_X64.sys doesn’t verify prior driver installations. There was a change in the default file location, which is likely the cause of the problem. The documentation in readme.txt advised uninstalling the old version before installing the new one—though this advice seems ignored. Even without overclocking, monitoring temperatures or adjusting fan speeds could be beneficial. The driver still attempts overclocking regardless.