F5F Stay Refreshed Hardware Desktop Question No post - Power supply shutting off

Question No post - Power supply shutting off

Question No post - Power supply shutting off

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Poop_Head27
Posting Freak
820
06-13-2023, 12:39 AM
#1
I recently purchased all the necessary parts for a new PC, but after putting it together, it wouldn’t power on. When the PSU was switched on or connected, the fans and lights would start up first, then after about 3 to 5 seconds, a click sound from the PSU would occur—suggesting it was shutting down? This happened while all fans and lights stopped, and the power button didn’t turn the PC back on.

I thought there might be a BIOS issue and updated it, during which the computer remained active for the duration of the update with the LED blinking as expected, but then it shut down right away and wouldn’t restart.

This problem persists even after removing the GPU, using my old (working) PSU and cables, clearing CMOS, and reassembling the PC completely. I’ve also followed most of the instructions from the “No post” forum, but I don’t have a debug speaker or LED to confirm anything.

I bought it new from the box, but it’s still within the return window, so I can request a replacement if needed.

Parts used:
- CPU: AMD 7800X3D
- Cooler: Noctua NH-L12S
- Motherboard: Gigabyte B650I Aorus Ultra Mini
- Memory: Corsair Vengeance 2x16GB DDR5-6000
- Storage: 1TB SN850x NVMe
- GPU: Gigabyte 3070ti
- PSU: Corsair SF850L
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Poop_Head27
06-13-2023, 12:39 AM #1

I recently purchased all the necessary parts for a new PC, but after putting it together, it wouldn’t power on. When the PSU was switched on or connected, the fans and lights would start up first, then after about 3 to 5 seconds, a click sound from the PSU would occur—suggesting it was shutting down? This happened while all fans and lights stopped, and the power button didn’t turn the PC back on.

I thought there might be a BIOS issue and updated it, during which the computer remained active for the duration of the update with the LED blinking as expected, but then it shut down right away and wouldn’t restart.

This problem persists even after removing the GPU, using my old (working) PSU and cables, clearing CMOS, and reassembling the PC completely. I’ve also followed most of the instructions from the “No post” forum, but I don’t have a debug speaker or LED to confirm anything.

I bought it new from the box, but it’s still within the return window, so I can request a replacement if needed.

Parts used:
- CPU: AMD 7800X3D
- Cooler: Noctua NH-L12S
- Motherboard: Gigabyte B650I Aorus Ultra Mini
- Memory: Corsair Vengeance 2x16GB DDR5-6000
- Storage: 1TB SN850x NVMe
- GPU: Gigabyte 3070ti
- PSU: Corsair SF850L

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lololala_123
Member
111
06-14-2023, 06:34 PM
#2
What did "open box" refer to? Is your board version 1.0, 1.1 or 1.2?
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lololala_123
06-14-2023, 06:34 PM #2

What did "open box" refer to? Is your board version 1.0, 1.1 or 1.2?

D
Da_Shadows
Member
185
06-26-2023, 08:46 PM
#3
The motherboard model is 1.0, and it was an open box version.
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Da_Shadows
06-26-2023, 08:46 PM #3

The motherboard model is 1.0, and it was an open box version.

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xBoomBeach
Member
191
06-26-2023, 10:53 PM
#4
It seems the board supports BIOS for X3D processors from the first release, so that shouldn’t be the issue. Did you install both the 24-pin ATX connector and the two 4-pin EPS/CPU connectors at the top left of the motherboard? If yes, it’s best to remove the CPU and check for bent pins on the board. If none are found, a return might be necessary since these parts typically only get returned when they fail to function properly or if something is damaged during shipping. It’s probably the board that needs attention.
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xBoomBeach
06-26-2023, 10:53 PM #4

It seems the board supports BIOS for X3D processors from the first release, so that shouldn’t be the issue. Did you install both the 24-pin ATX connector and the two 4-pin EPS/CPU connectors at the top left of the motherboard? If yes, it’s best to remove the CPU and check for bent pins on the board. If none are found, a return might be necessary since these parts typically only get returned when they fail to function properly or if something is damaged during shipping. It’s probably the board that needs attention.

J
Jesuss_
Member
154
06-27-2023, 04:34 AM
#5
Yes, both the 24 pin ATX connector and the 8 pin CPU connector were installed completely. I attempted twice with the SF850L and once with another PSU, using the original cables from each unit. They clicked in place and showed no gaps when connected.
J
Jesuss_
06-27-2023, 04:34 AM #5

Yes, both the 24 pin ATX connector and the 8 pin CPU connector were installed completely. I attempted twice with the SF850L and once with another PSU, using the original cables from each unit. They clicked in place and showed no gaps when connected.

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Elie_awesome
Junior Member
17
06-28-2023, 01:49 PM
#6
Everything else was brand new, not used or open box, right? If so, then it's pretty much gotta be the board. Have you TRIED it with no graphics card installed and monitor plugged into the motherboard video output just to be absolutely sure it's not a problem with the graphics card?
If so, and if you get this same behavior with no graphics card, no storage devices and no other connected hardware such as USB mouse or keyboard, and ONLY the CPU and memory installed, then it pretty much has to be the board or the CPU, and since it was open box, makes the board very likely.
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Elie_awesome
06-28-2023, 01:49 PM #6

Everything else was brand new, not used or open box, right? If so, then it's pretty much gotta be the board. Have you TRIED it with no graphics card installed and monitor plugged into the motherboard video output just to be absolutely sure it's not a problem with the graphics card?
If so, and if you get this same behavior with no graphics card, no storage devices and no other connected hardware such as USB mouse or keyboard, and ONLY the CPU and memory installed, then it pretty much has to be the board or the CPU, and since it was open box, makes the board very likely.

V
Viitin7
Member
214
06-28-2023, 02:08 PM
#7
Are you certain the power source is merely shutting down, or is there a need to turn the switch on the PSU once more to attempt it again?
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Viitin7
06-28-2023, 02:08 PM #7

Are you certain the power source is merely shutting down, or is there a need to turn the switch on the PSU once more to attempt it again?

A
Arelance
Member
67
06-29-2023, 02:16 PM
#8
Once it emits the click sound, I need to switch the PSU off to restart it, but this doesn't consistently function and I'll also have to disconnect it from the wall. The power button inside the case doesn't activate it under any circumstances, only the PSU switch.
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Arelance
06-29-2023, 02:16 PM #8

Once it emits the click sound, I need to switch the PSU off to restart it, but this doesn't consistently function and I'll also have to disconnect it from the wall. The power button inside the case doesn't activate it under any circumstances, only the PSU switch.

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RekVII
Junior Member
43
06-29-2023, 03:08 PM
#9
All components are fresh except for the motherboard, and my GPU is still working well in its previous setup. I attempted to run without a GPU and connected the HDMI+DP cable to the motherboard, but the system followed the same pattern of powering on, fans spinning, and then shutting down after about 3 to 5 seconds.
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RekVII
06-29-2023, 03:08 PM #9

All components are fresh except for the motherboard, and my GPU is still working well in its previous setup. I attempted to run without a GPU and connected the HDMI+DP cable to the motherboard, but the system followed the same pattern of powering on, fans spinning, and then shutting down after about 3 to 5 seconds.

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byebeth
Member
154
07-14-2023, 02:00 AM
#10
Have you attempted using NO front case panel cables connected to the motherboard? As shown in the linked video, it's possible you might have made a mistake. Although unlikely here, any issue could exist, such as problems with the front I/O mini board or wiring that aren't your fault.
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byebeth
07-14-2023, 02:00 AM #10

Have you attempted using NO front case panel cables connected to the motherboard? As shown in the linked video, it's possible you might have made a mistake. Although unlikely here, any issue could exist, such as problems with the front I/O mini board or wiring that aren't your fault.

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