Question No display, switched Hybrid Graphics/Intel UHD to defective NVIDIA 3060?
Question No display, switched Hybrid Graphics/Intel UHD to defective NVIDIA 3060?
Laptop Model: Alienware m15 r6
No display connected with lights; changed GPU in BIOS from Intel UHD to a faulty NVIDIA GPU.
I purchased this laptop used and was informed the GPU wouldn’t be detected.
Originally, it worked fine with the Intel UHD iGPU.
Curious, I checked the BIOS for options to switch to hybrid graphics and then to Intel GPU.
I changed it to NVIDIA in the hope it would function.
Now there’s no display at all, though keyboard lights are visible and it still boots into Windows.
Steps I’ve tried:
- Used a 4GB USB drive with M15 r6 BIOS from Dell website.
- Applied Ctrl + Esc method to switch GPU.
- Performed CMOS reset on the motherboard because there’s no CMOS battery.
- Removed the case, disconnected AC power and battery, held the power button for 60 seconds, waited 5 minutes, then reconnected the battery.
- Plugged back the case, connected AC, and turned it on.
Windows still boots but the display remains absent.
I attempted to connect an external monitor, but that didn’t work.
Tried remote access by connecting it to a remote computer using a narrator for guidance with button presses to share the screen.
Powered it only via AC; no success.
It displays on another laptop using VGA graphics.
Why isn’t it showing on my Alienware monitor?
How can I resolve this issue?
I have urgent tasks and appreciate any assistance.
Welcome to the forums, newcomer!
Based on your laptop's SKU, the motherboard design will vary; this indicates the GPU is already soldered onto the board.
You probably have a short circuit or a faulty GPU.
The only way to confirm this is by using a multimeter, a FLIR thermal camera, voltage injection tests, and other specialized tools—not just desoldering skills.
I need urgent assistance, so please find a local laptop repair shop and bring it in for a check-up.