F5F Stay Refreshed Hardware Desktop Question New PC is altering mouse sensitivity / DPI?

Question New PC is altering mouse sensitivity / DPI?

Question New PC is altering mouse sensitivity / DPI?

C
CptCookies12
Member
134
08-29-2025, 08:50 AM
#1
I'm not sure about the situation.
I connected the Logitech G502 HERO mouse, which uses a maximum of 16000 DPI if I recall correctly. The Logitech GHUB isn't being used; it hasn't been before. When I checked the BIOS or the operating system, a message appeared indicating a high DPI device was detected and could be optimized. That wasn't exactly what it said, but something similar did. It seemed to come from an AMD Radeon, possibly related to the graphics drivers and chipset installed. In Windows settings, I lowered the mouse sensitivity to near zero because it was extremely high. Games were barely playable, with the sensitivity being unrealistic. Anyone have any advice?
Update: I installed Logitech GHUB on my old PC and checked the configuration for my G502 HERO mouse. The DPI was set to 2400. After connecting the new mouse and adjusting the settings to match, the cursor moved extremely slowly when reconnecting to the new PC. I tried using the Windows Mouse Properties in the Control Panel, recalling the pointer speed from my old PC and setting it the same. It seemed to work at first, but then with the same DPI and pointer speed, the cursor moved much faster on the new machine. AMD Adrenaline didn't show any results when searching for DPI. I'll check the BIOS again, but it would be odd if the BIOS affected the mouse pointer speed. It's frustrating—I just can't remember what the prompt said, but something changed the DPI and I don't know what or how.
C
CptCookies12
08-29-2025, 08:50 AM #1

I'm not sure about the situation.
I connected the Logitech G502 HERO mouse, which uses a maximum of 16000 DPI if I recall correctly. The Logitech GHUB isn't being used; it hasn't been before. When I checked the BIOS or the operating system, a message appeared indicating a high DPI device was detected and could be optimized. That wasn't exactly what it said, but something similar did. It seemed to come from an AMD Radeon, possibly related to the graphics drivers and chipset installed. In Windows settings, I lowered the mouse sensitivity to near zero because it was extremely high. Games were barely playable, with the sensitivity being unrealistic. Anyone have any advice?
Update: I installed Logitech GHUB on my old PC and checked the configuration for my G502 HERO mouse. The DPI was set to 2400. After connecting the new mouse and adjusting the settings to match, the cursor moved extremely slowly when reconnecting to the new PC. I tried using the Windows Mouse Properties in the Control Panel, recalling the pointer speed from my old PC and setting it the same. It seemed to work at first, but then with the same DPI and pointer speed, the cursor moved much faster on the new machine. AMD Adrenaline didn't show any results when searching for DPI. I'll check the BIOS again, but it would be odd if the BIOS affected the mouse pointer speed. It's frustrating—I just can't remember what the prompt said, but something changed the DPI and I don't know what or how.

A
AlphaMailHD
Member
67
08-29-2025, 08:50 AM
#2
Typically usb ports recognize devices such as usb 3 or higher and simply report the information, indicating you're using a usb 2. Updating the firmware of your mouse is being considered. Is this the same model as before?
A
AlphaMailHD
08-29-2025, 08:50 AM #2

Typically usb ports recognize devices such as usb 3 or higher and simply report the information, indicating you're using a usb 2. Updating the firmware of your mouse is being considered. Is this the same model as before?

N
nickmill48
Member
165
08-29-2025, 08:50 AM
#3
only trying to assist you in using ghub to adjust mouse settings, as it communicates with the mouse and your personal preferences differ.
N
nickmill48
08-29-2025, 08:50 AM #3

only trying to assist you in using ghub to adjust mouse settings, as it communicates with the mouse and your personal preferences differ.

B
burak123123
Member
224
08-29-2025, 08:50 AM
#4
Just letting you know anyways, I won't be using that spyware.
This software-spyware doesn't even come with an offline installer.
It demands you give it internet access to your phone home.
If this isn't a warning sign, I can't help.
Changing mouse sensitivity via Windows settings and in-game is fine, and there should be open-source tools available to set DPI anyway.
Windows actually has a built-in keylogger, but it's better not to hand over all keyboard input to Logitech using their Ghub spyware. It wouldn't be worth it.
B
burak123123
08-29-2025, 08:50 AM #4

Just letting you know anyways, I won't be using that spyware.
This software-spyware doesn't even come with an offline installer.
It demands you give it internet access to your phone home.
If this isn't a warning sign, I can't help.
Changing mouse sensitivity via Windows settings and in-game is fine, and there should be open-source tools available to set DPI anyway.
Windows actually has a built-in keylogger, but it's better not to hand over all keyboard input to Logitech using their Ghub spyware. It wouldn't be worth it.

S
SSylvester
Member
168
08-29-2025, 08:50 AM
#5
For gamers, using G-hub or its superior predecessor Logitech Gaming Software is prohibited. This is because having software that can intercept and alter inputs during gameplay is considered cheating. Therefore, they opt for the portable alternative.

The Logitech Onboard Memory Manager allows programmers to set memory slots on the mouse's internal storage. It shuts down after use and does not remain active.

Avoid changing the Windows dpi setting with this method; it only interpolates missing data when sensitivity is increased, or drops a fixed number of packets for each reduced sensitivity level. This approach has been maintained in the middle position for over 30 years, since the era of Windows 3.0.
S
SSylvester
08-29-2025, 08:50 AM #5

For gamers, using G-hub or its superior predecessor Logitech Gaming Software is prohibited. This is because having software that can intercept and alter inputs during gameplay is considered cheating. Therefore, they opt for the portable alternative.

The Logitech Onboard Memory Manager allows programmers to set memory slots on the mouse's internal storage. It shuts down after use and does not remain active.

Avoid changing the Windows dpi setting with this method; it only interpolates missing data when sensitivity is increased, or drops a fixed number of packets for each reduced sensitivity level. This approach has been maintained in the middle position for over 30 years, since the era of Windows 3.0.

C
164
08-29-2025, 08:50 AM
#6
Additionally, the current G502 Hero supports up to 25,600dpi with five adjustable presets activated via the dpi buttons on the top left of the mouse. The earlier 16,000dpi model was introduced in 2018, and prior to that the G502 offered a 12,000dpi resolution.
C
CROSSBOWWEAPON
08-29-2025, 08:50 AM #6

Additionally, the current G502 Hero supports up to 25,600dpi with five adjustable presets activated via the dpi buttons on the top left of the mouse. The earlier 16,000dpi model was introduced in 2018, and prior to that the G502 offered a 12,000dpi resolution.