Question My PC crashes when playing any Battleeye game
Question My PC crashes when playing any Battleeye game
My computer becomes unresponsive, and when it freezes, the sound from my headphones produces a popping noise. After about 15 seconds, it shuts off and restarts itself. I don’t understand what’s happening.
Details:
IBUYPOWER Y40 (Y40BI7N4703) – purchased from BestBuy, not exact model but closest match
OS: Windows 11 Home
GPU: RTX 4070
CPU: i7-13700KF
RAM: 2x16GB - Gold Key Technology Co Ltd NMGD516F81-5200N
Motherboard: ASUS z790
Power Supply: 600W, no clear information available
Cooler: IBUYPOWER AIO Top Mounted
Storage: 2 x 256GB SSDs – 2 HP EX950 2TB, 1 WB Blue SN580 1TB
Monitors: Westinghouse 1080p 144Hz (hard to find now, about 6-7 years old), LG 27GS60QC-B 1440p 180Hz
BIOS Version: 8.02
Purchased the PC around 13 months ago
I’ve experienced games that crash my system after roughly 20–30 minutes of play. It usually occurs every hour or so during raids, especially in Escape from Tarkov. My last support ticket was closed due to missing information, but someone discovered a file named "BEDaisy.sys" in my dump. I don’t have any recent dump files from the past month, though I do have some from three months ago.
I’ve kept an eye on temperatures and usage while gaming, never exceeding 70%. This suggests it might not be hardware-related. Other games that hit 80%+ usage don’t cause such crashes.
I’ve uninstalled Battle Eye multiple times, but the problem keeps returning.
13700k plus 4070 indicates you should avoid using certain low-quality 600w PSUs from unknown brands. When your PC "shuts down" or restarts without a blue screen, does that suggest it powers off or restarts cleanly? If yes, I’d bet on the PSU failing. This unit is a reliable choice that lasts a long time and doesn’t cost much.
I discovered from the serial number that it is a 700W Gold PSU.
The brand remains uncertain.
A memory test showed no problems, even though the error code "KERNEL_SECURITY_CHECK_FAILURE" appeared, which I believe points to a RAM issue.
Typically, when I crash from Tarkov, there are no error codes, unlike my PC which freezes and restarts instead of blue-screening.
Occasionally, after hours of use, launching Tarkov causes an immediate blue screen.
I’ve played games like Cyberpunk and RD2 on 2k resolution with texture mods at 4k, yet experienced no crashes or problems.
It seems the issues mainly involve Tarkov or Battleeye titles.
Any suggestions would be very helpful.
Helper880's suggestions make sense. It might be worth getting a PSU for troubleshooting?