F5F Stay Refreshed Hardware Desktop Question My computer stops working unexpectedly while starting up

Question My computer stops working unexpectedly while starting up

Question My computer stops working unexpectedly while starting up

P
pepsiCLAUS
Junior Member
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44
02-10-2017, 10:11 PM
#1
Hello,
Initially I thought there might be a software problem, so I performed a malware scan—but it turned out nothing. Eventually, I reset the C drive and installed a new Windows 10 version. The issue persisted, with the computer freezing several times during the final installation steps. It required resetting the drive twice and reinstalling until everything completed successfully, but the same freezing occurred after a few minutes. Based on this, I suspect the hardware might be the cause. I removed the motherboard battery, reinserted it after 60 seconds, updated the BIOS to the latest version, installed the latest GPU driver, ran a memory test with MemTest86 which showed 13 passes, and performed a chkdsk scan using /f and /r. When checking system reliability, I noticed only errors related to forced shutdowns during freezes.

Specific details:
CPU: Intel Core I5 4460
CPU cooler: Stock Intel fan
Motherboard: GA-H81M-S2PT (rev. 1.1)
RAM: 2x 4GB DDR3 1600MHz - Kingston HyperX Fury
Storage: Samsung 1 TB SATA HDD HD103UJ
GPU: Sapphire Nitro+ Radeon RX 570 4GB
Power supply: ZALMAN 700 TX 80 PLUS 700 WATT (likely Korean manufacture)
Age of device: July 11, 2020
Chassis: TIGER X6 (search results suggest possible mix with scooter or BMW models)
Operating system: Windows 10 Home
Media creation tool: USB
Display: HP 1530 PE1235 15-inch LCD Monitor
*The computer also freezes during the restart screen and occasionally while booting.*
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P
pepsiCLAUS
02-10-2017, 10:11 PM #1

Hello,
Initially I thought there might be a software problem, so I performed a malware scan—but it turned out nothing. Eventually, I reset the C drive and installed a new Windows 10 version. The issue persisted, with the computer freezing several times during the final installation steps. It required resetting the drive twice and reinstalling until everything completed successfully, but the same freezing occurred after a few minutes. Based on this, I suspect the hardware might be the cause. I removed the motherboard battery, reinserted it after 60 seconds, updated the BIOS to the latest version, installed the latest GPU driver, ran a memory test with MemTest86 which showed 13 passes, and performed a chkdsk scan using /f and /r. When checking system reliability, I noticed only errors related to forced shutdowns during freezes.

Specific details:
CPU: Intel Core I5 4460
CPU cooler: Stock Intel fan
Motherboard: GA-H81M-S2PT (rev. 1.1)
RAM: 2x 4GB DDR3 1600MHz - Kingston HyperX Fury
Storage: Samsung 1 TB SATA HDD HD103UJ
GPU: Sapphire Nitro+ Radeon RX 570 4GB
Power supply: ZALMAN 700 TX 80 PLUS 700 WATT (likely Korean manufacture)
Age of device: July 11, 2020
Chassis: TIGER X6 (search results suggest possible mix with scooter or BMW models)
Operating system: Windows 10 Home
Media creation tool: USB
Display: HP 1530 PE1235 15-inch LCD Monitor
*The computer also freezes during the restart screen and occasionally while booting.*

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T
thlortiz27
Junior Member
Find
49
02-11-2017, 05:43 AM
#2
Welcome to the forums, newcomer!
Updated the bios to the latest version.
Did you reset the CMOS after confirming the BIOS was updated?
I believe the issue lies in hardware—resetting the bios by removing and reinserting the motherboard battery for 60 seconds.
Clearing the CMOS involves disconnecting from power, removing the CMOS battery, holding the power button for 30 seconds, then replacing it after 30 minutes.
You might want to provide your specifications in this format:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. BIOS version for your motherboard at this time.
Where did you obtain the installer for your OS?
Reply
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T
thlortiz27
02-11-2017, 05:43 AM #2

Welcome to the forums, newcomer!
Updated the bios to the latest version.
Did you reset the CMOS after confirming the BIOS was updated?
I believe the issue lies in hardware—resetting the bios by removing and reinserting the motherboard battery for 60 seconds.
Clearing the CMOS involves disconnecting from power, removing the CMOS battery, holding the power button for 30 seconds, then replacing it after 30 minutes.
You might want to provide your specifications in this format:
CPU:
CPU cooler:
Motherboard:
RAM:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. BIOS version for your motherboard at this time.
Where did you obtain the installer for your OS?

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C
CreeperRocket1
Member
Find
210
02-15-2017, 09:00 PM
#3
I performed the CMOS reset as instructed and the issue persists even after changing the specifications.
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C
CreeperRocket1
02-15-2017, 09:00 PM #3

I performed the CMOS reset as instructed and the issue persists even after changing the specifications.

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