Question games frequently cause the computer to shut down unexpectedly.
Question games frequently cause the computer to shut down unexpectedly.
Game applications suddenly terminate to the desktop without any obvious causes, despite having clean system status, recent drivers, and stable temperatures. This issue has occurred repeatedly over a short period, with events resembling identical patterns. The problem seems to be more prevalent when running demanding games. Memory tests indicated errors during two of three runs, although the application logs are inconsistent, with many games exhibiting similar crashes when attempting to use Alt+F4.
The following error details were recorded:
Faulting application name: re3.exe, version: 0.0.0.0, time stamp: 0x5e7c44b7
Faulting module name: nvwgf2umx.dll, version: 26.21.14.4587, time stamp: 0x5e879c8b
Exception code: 0xc0000005
Fault offset: 0x0000000000ba551b
Faulting process id: 0x1780
Faulting application start time: 0x01d61fea95c76679
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\RE3\re3.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvwgf2umx.dll
Report Id: 4e4c6744-46b8-4e9b-af22-d57899447f70
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: re3.exe, version: 0.0.0.0, time stamp: 0x5e7c44b7
Faulting module name: nvwgf2umx.dll, version: 26.21.14.4587, time stamp: 0x5e879c8b
Exception code: 0xc0000005
Fault offset: 0x00000000001ce1f1
Faulting process id: 0x7c
Faulting application start time: 0x01d61fe5dc710c1d
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\RE3\re3.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvwgf2umx.dll
Report Id: 066e20f8-09f6-4c41-a83f-53fd7faf017c
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: re3.exe, version: 0.0.0.0, time stamp: 0x5e7c44b7
Faulting module name: nvwgf2umx.dll, version: 26.21.14.4587, time stamp: 0x5e879c8b
Exception code: 0xc0000005
Fault offset: 0x0000000000d8afb6
Faulting process id: 0x770
Faulting application start time: 0x01d61fcf2da11099
Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\RE3\re3.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_95bdb3a23d6478de\nvwgf2umx.dll
Report Id: 11e59a88-3273-4178-913a-8e15f123bdf9
Faulting package full name:
Faulting package-relative application ID:
To obtain thorough PC specifications, it is essential to include all relevant driver, hardware, and performance details. Please refrain from submitting DirectX Diagnostic (DxDiag) reports, as they often contain excessive and unhelpful information. Instead, provide the following system specifications:
(Detailed System Information)
- Processor details (manufacturer and model number, clock speed and voltage, type of cooler, core temperature at idle and under load)
- Motherboard information (manufacturer and model number; BIOS version if graphics card recognition problems or stability difficulties exist)
- Memory (total amount, clock speed, model/link of the kit, configuration)
- Graphics card specifications (manufacturer and model number, clock speed, voltage if modified, driver version, GPU temperature at idle and under load)
- Power supply details (manufacturer, model number, and age; specify whether 110V or 220V AC input is being used)
- Storage configuration (e.g., RAID setup, backup drives, OS drive details)
- Case/Chassis information (manufacturer and model number; fan manufacturer, model number, and configuration if thermal problems are present)
- Operating System (if using Windows, specify the framework and service pack version)
- Monitor details (manufacturer, model number, and resolution; if model number is unknown, list the resolution and refresh rate)
*For laptop or all-in-one systems: Indicate the manufacturer and model number. Ensure you are always utilizing the OEM/manufacturer’s driver updates for the unit.*
*If experiencing crashes:*
- Describe the type of crash in detail, recognizing that “crash” has various definitions.
*If experiencing performance issues:*
- Clearly state the exact moment when the performance degradation began (e.g., after a Windows update, after a BIOS update, after a driver update, after thermal shutdown, after hardware changes/upgrades).
*For troubleshooting purposes, please disable:*
- All antivirus and anti-malware software
- All on-screen display (OSD) monitoring software
- Any overclocking beyond factory specifications